Business Details
29 Years
experience
Emergency
services
Trusted HVAC Services in Greensboro, NC
Carolina Quality Heating & AC has proudly served Guilford County, NC for over 20 years, delivering energy-efficient HVAC solutions with unwavering commitment to customer satisfaction. As an American Standard Comfort Care Specialist Dealer, we combine industry-leading products with expert service to ensure year-round comfort. Founded in 1997 by Mike Greene, our team brings over 60 years of combined experience in residential heating, cooling, and air quality systems. We specialize in sales, service, and installation of high-efficiency furnaces, heat pumps, air conditioning systems, and ductwork, backed by NATE-certified technicians and partnerships with Piedmont Natural Gas and Duke Energy.Our BBB A+ rating and customer-first approach reflect our dedication to transparency, reliability, and tailored solutions. We offer flexible financing through Wells Fargo and accept major credit cards, ensuring accessibility for all homeowners. Available 24/7 for emergencies, we prioritize clean, precise installations and repairs, supported by comprehensive maintenance plans. Recognized as one of North Carolinas top dealers, we continuously invest in technician education to stay at the forefront of HVAC innovation. Our mission remains simple: to provide affordable, durable comfort systems that meet the unique needs of every client.
Services
HVAC Maintenance
Air Conditioning Installation
Duct Cleaning
Indoor Air Quality Solutions
Heating System Repair
Details
- Year established: 1997
Highlights and features
- 20+ years serving Guilford County with expert HVAC solutions
- Better Business Bureau A+ rated since 1997
- NATE-certified technicians for superior installation standards
- Financing options available through Wells Fargo
- 24/7 emergency service for urgent HVAC needs
Associations and certifications
- Better Business Bureau
- American Standard Comfort Care Specialist Dealer
- NATE Certified
What people say
Affordable and professional
Knowledgeable and friendly
Courteous staff
24/7 availability
Quality installations
Services
HVAC Maintenance
Our 18-point HVAC inspection ensures optimal performance and longevity of heating and cooling systems. Technicians check refrigerant levels, electrical components, and airflow efficiency while identifying potential issues before they escalate. Regular maintenance improves energy efficiency by up to 30% and preserves manufacturer warranties.
Air Conditioning Installation
We install energy-efficient air conditioning systems tailored to home size and climate needs. Our process includes load calculations, ductwork evaluation, and SEER-rated unit selection. New installations come with manufacturer warranties and performance guarantees for lasting comfort.
Duct Cleaning
Professional duct cleaning removes contaminants like dust, mold, and pet dander from HVAC systems. Using industrial vacuums and rotary brushes, we restore airflow efficiency and improve indoor air quality. Recommended every 3-5 years for allergy sufferers and new homeowners.
Indoor Air Quality Solutions
We offer whole-house air purifiers, UV germicidal lights, and humidity control systems to combat allergens and pathogens. Our hospital-grade solutions target particulates as small as 0.1 microns, creating healthier living environments for families with respiratory conditions.
Heating System Repair
Emergency heating repairs address pilot light failures, ignition issues, and heat exchanger malfunctions. Technicians use digital diagnostics to pinpoint problems and provide same-day part replacements. We service all major brands while maintaining safety and efficiency standards.
People
Mike Greene
Founder
With over 25 years in HVAC, Mike established Carolina Quality in 1997 to provide reliable comfort solutions. His leadership emphasizes technical excellence and customer-first service, reflected in the company's BBB A+ rating and industry awards.
Questions
What HVAC services do you offer?
We provide installation, maintenance, and repair for heating systems, air conditioners, ductwork, and indoor air quality solutions. Emergency services are available 24/7.
Do you offer financing options?
Yes, we partner with Wells Fargo to provide flexible financing plans for HVAC system replacements and upgrades.
Which areas do you service?
We serve Greensboro, High Point, Pleasant Garden, and all of Guilford County, NC.
Are your technicians certified?
All technicians are NATE-certified and participate in ongoing manufacturer training programs to maintain technical expertise.
How quickly can you respond to emergencies?
Our 24/7 service team responds to HVAC emergencies within 2 hours of initial contact during regular business hours.
What warranty options exist?
We offer manufacturer warranties on equipment plus extended coverage options for labor and parts through our service agreements.
Reviews (6)
Gregory N.
Jun 21, 2018
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Overall, they did a very good job. They responded promptly and had diagnosed the issue within a day and were out to replace the compressor and furnace within a couple more days.
David G.
Aug 14, 2017
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Very well. Mike went the extra mile to discover the part was under warranty (two other companies thought the warranty had expired). He also fixed a few other items that the company that did the routine maintenance had missed.
Susan C.
Jan 05, 2016
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I called Carolina Quality this morning because my upstairs heat would not kick on if it got below freezing outside. I spoke with Christy (spelling?) who was very polite. She quoted the fees just to have them come out, reasonable rates for before 5:00pm and reasonable rates for after 5:00pm. She said the appointment could be at any time today. I gave her my cell phone number. Within a couple of hours I received a call from Cory, they were 15 minutes away. Cory and another gentleman arrived promptly, and went straight to work. They were professional, pleasant and knowledgeable. They had my furnace fixed in a very short amount of time. It was a pleasure doing business with this company, and I will use them again.
Don B.
May 12, 2015
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I purchased on 8/12/2013 the BIG DEAL $49 A/C Tune Up, Cleaning and Inspection. It was never used. Twice (8-20-13 and 5-12-15) I asked to have Carolina Quality Htg and Air to come to my house to check on an air conditioner not performing well. I was told that the Big Deal coupon I purchased was for a Tune-Up, Cleaning, and Inspection of the AC and they would not come out unless I paid an $89 service call!
I understand parts, Freon, etc, will be extra, but I don't understand how "servicing" the unit differs from Inspecting and tuning it up??? I offered to pay the $40 difference between their "service" call and their "BIG DEAL Cleaning-Inspection-Tune Up" and they said NO, it will be an additional $89. I just called Angie's list to refund me the $49 Big Deal which is worthless and I'm leaving this warning for those of you looking at purchasing from Carolina Quality Heating and Air in the future.
I understand parts, Freon, etc, will be extra, but I don't understand how "servicing" the unit differs from Inspecting and tuning it up??? I offered to pay the $40 difference between their "service" call and their "BIG DEAL Cleaning-Inspection-Tune Up" and they said NO, it will be an additional $89. I just called Angie's list to refund me the $49 Big Deal which is worthless and I'm leaving this warning for those of you looking at purchasing from Carolina Quality Heating and Air in the future.
Anna R.
May 16, 2014
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I received a call Thursday, and the technician got to the house and was quick and efficient with his diagnostic. He called me with details as he went through his process. This poor guy worked through severe thunderstorms to help get the AC unit working. It turned a bug shorted out a contactor! The crispy bug was removed, and the contactor was replaced. I found the price very reasonable, the technician very knowledgeable, and the service very professional. I would definitely recommend this company!
Brenda L.
Nov 16, 2013
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Mr. Greene arrived at the stated time he said he would come. He then had to search for the part because the parts store was closed. He completed the work in a very timely fashion. My nephew is in the same business in Texas and told me what a fair price was. What impressed me the most is that I had to have the work done on Saturday because of a family situation and he was able to make time and showed such compassion. I will be buying a service plan from this company in the very near future. Thank You Mr. Greene for being so honest and willing to go the extra mile.
