Business Details
24 Years
experience
Your Trusted Pool & Spa Experts in Goldsboro, NC
K & B Pools & Spas has been serving the Goldsboro, NC community since March 2002, founded by Kenny and Beth Smith. Our family-owned business combines over two decades of industry expertise with a commitment to personalized customer service. We maintain Certified Pool Operators licenses to ensure technical excellence in all our pool and spa solutions. Our physical location features an extensive showroom and outdoor pool park, allowing customers to experience products firsthand. With 20 years of operational history and three generations actively involved, we emphasize quality installations for both above-ground and inground pools.Our team stays current with industry advancements through continuous education and training. We specialize in Aspen Spas customization, pool chemical systems, and maintenance solutions tailored to residential needs. Customer satisfaction remains our priority, treating every client with the respect we ourselves expect. Our facility's interactive displays help visualize backyard transformations before purchase. This dedication to transparency and education has sustained our local reputation for two decades.
Services
Pool Installation
Spa Customization
Pool Maintenance
Pool Chemicals
Financing Options
Details
- Year established: 2002
Highlights and features
- Family-owned business operating since 2002 with three generations involved
- Certified Pool Operators maintain industry-standard technical expertise
- Interactive outdoor pool park for product demonstrations
- Specialized Aspen Spas customization options available
- Personalized approach treating customers as we'd want to be treated
Associations and certifications
- Certified Pool Operators
Services
Pool Installation
We specialize in both above-ground and inground pool installations tailored to backyard specifications. Our certified technicians ensure proper construction and safety compliance. Customers can explore full-scale pool displays in our outdoor park before making decisions.
Spa Customization
Aspen Spas customization includes color selection, accessory integration, and layout optimization. Our team helps configure 6-7 person or smaller spa models to match client relaxation needs. All spas feature durable materials and eco-conscious construction.
Pool Maintenance
We provide chemical systems and maintenance solutions for pool longevity. Services include filtration system support and seasonal opening/closing procedures. Certified staff offers product demonstrations for proper chemical application techniques.
Pool Chemicals
Our inventory includes Hayward salt chlorination systems and Poolife Back to Blue products. Certified technicians advise on proper chemical balance and water treatment protocols. We demonstrate equipment operation for customer education.
Financing Options
We offer financing solutions to make pool and spa installations more accessible. Our team explains available payment plans during showroom consultations. This service helps customers achieve backyard transformations with manageable payment structures.
People
Kenny Smith
Co-Founder
Co-founded K & B Pools & Spas in 2002 with Beth Smith. Maintains Certified Pool Operators license for technical excellence. Oversees installation projects and product quality standards.
Beth Smith
Co-Founder
Co-founder with Kenny Smith since 2002. Manages business operations and customer service standards. Ensures family values guide all business decisions and client interactions.
Kayla Smith
Retail Manager
Joined the business 11 years ago to manage retail operations. Maintains Certified Pool Operators license for technical expertise. Assists customers with product selection and customization options.
Questions
What pool types do you install?
We install both above-ground and inground pools with customization options for size, features, and materials.
Do you offer spa customization?
Yes, we customize Aspen Spas with color choices, accessory packages, and seating configurations for 4-7 people.
Are financing options available?
Yes, we provide financing solutions to help customers manage pool and spa installation costs.
What maintenance products do you carry?
We stock Hayward salt chlorination systems, Poolife Back to Blue chemicals, and Baquacil CDX treatments.
Do you have pool demonstrations?
Our outdoor pool park displays full-scale models for hands-on product demonstrations before purchase.
What are your business hours?
We're open Tuesday-Friday 10am-5pm, Saturday 10am-2pm. Summer hours extend weekday closing to 6pm.
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