Business Details
23 Years
experience
Emergency
services
Expert Damage Restoration Services in Houston, TX
Citywide Restoration is a family-owned and operated business serving Cypress, TX and surrounding areas since 2003. Originally established as a carpet cleaning company, we have grown into a full-service restoration provider specializing in water and fire damage mitigation, textile cleaning, and tile restoration. Our team holds IICRC certifications across multiple disciplines, including water damage restoration, odor control, and rug cleaning. With a BBB A+ rating and no complaints on record, we prioritize quality, integrity, and customer satisfaction.Our 24/7 emergency response ensures immediate assistance for urgent situations, while our comprehensive turn-key solutions address every aspect of property restoration. We serve Houston, Katy, Sugar Land, The Woodlands, and other nearby communities. Our owners, Allen and Lori Green, bring nearly 50 years of combined industry experience and maintain active IICRC certifications in multiple specialties. We operate with a fundamental commitment to treating every home and customer as if they were our own.
Services
Carpet Cleaning
Water Damage Restoration
Tile & Grout Cleaning
Upholstery Cleaning
Remodeling
Odor Removal
Fire Damage Mitigation
Drapery Cleaning
Details
- Year established: 2003
Highlights and features
- 24/7 emergency response available for urgent situations
- IICRC-certified technicians with specialized training
- BBB A+ rated with no complaints on record
- Family-owned business with local community focus
- Comprehensive turn-key restoration solutions
Associations and certifications
- IICRC Certified Firm
- BBB A+ Rating
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses emergencies from plumbing leaks, natural disasters, or structural failures. Using industrial-grade equipment, we extract standing water, dry affected materials, and restore properties to pre-loss condition. The process includes structural drying, content preservation, and mold prevention measures.
Carpet Cleaning
Professional carpet cleaning using truck-mounted hot water extraction systems removes deep-seated dirt and contaminants. Our IICRC-certified technicians follow manufacturer guidelines to maintain warranties while extending carpet lifespan. Services include spot treatment, preconditioning, and rapid drying within 24 hours.
Tile & Grout Cleaning
High-pressure tile and grout cleaning removes embedded grime and stains. Our process uses specialized cleaning agents and truck-mounted systems for thorough cleaning. Post-cleaning sealing options protect surfaces against future staining while maintaining natural appearance.
Upholstery Cleaning
Comprehensive upholstery cleaning services handle all fabric types from synthetic materials to fine natural fibers. Our certified technicians use appropriate wet or dry cleaning methods, including pickup and delivery for large items. The process maintains fabric integrity while removing contaminants.
Remodeling
Custom remodeling services transform spaces with expert design and construction. We coordinate approved contractors for kitchen renovations, bathroom upgrades, and full-scale renovations. Projects maintain quality standards while accommodating various budget requirements across Houston-area communities.
People
Allen Green
Co-Owner
With extensive IICRC certifications in carpet cleaning, water damage restoration, and odor control, Allen brings decades of technical expertise to Citywide Restoration. His hands-on approach ensures quality service delivery.
Lori Green
Co-Owner
Lori holds multiple IICRC certifications and contributes operational leadership to Citywide Restoration. Her commitment to customer service and technical proficiency complements the company's service delivery standards.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire damage mitigation, and emergency board-up services across Houston and surrounding areas.
Are your technicians certified?
All our technicians hold active IICRC certifications in multiple specialties including water damage restoration, carpet cleaning, and odor control.
Do you service residential and commercial properties?
We serve both residential homeowners and commercial property managers across the Greater Houston area.
What areas do you cover?
Our service area includes Houston, Cypress, Katy, Sugar Land, The Woodlands, Spring, and surrounding communities.
How do you handle insurance claims?
We work directly with insurance companies to document damage and provide detailed estimates for approved restoration work.
Reviews (3)
Kelly Sherrill
Jul 29, 2018
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Citywide Restoration was great! Tile looks so much better. They were also helpful with education on what products will keep it looking that way! Great work!
Lee Varner Epps
Apr 18, 2018
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They were really nice and quick. My carpet stayed wet for 3 days however. Next time I'll mention that to them. Also my cats got sick and threw up for 1 day afterwards because I couldn't keep them off the wet carpet that long. I probably would have had that issue w anyone but idk.
Macy Cooper
Mar 23, 2017
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Citywide did a wonderful job cleaning my carpet after they had taken care of a water leak. They also offered a service that revitalized the decorative wooden trim on the front of my house. The pressure washing they did on the sidewalk, curbs and driveway was so impressive my neighbors actually noticed and asked for contact information! I will never call anyone else.
