Business Details
24 Years
experience
Emergency
services
Your Trusted Partner for Restoration Solutions
Platinum Restoration has been a trusted name in catastrophic restoration and renovation since 2002, founded by industry veterans David Okum and Robert Mardis. With over 58 combined years of experience, we specialize in addressing catastrophic insurance losses for residential, commercial, and multi-family properties. Our approach prioritizes personalized owner involvement, ensuring clients work directly with our founders throughout every project phase. Our team of trained professionals utilizes advanced project management techniques, CAD-assisted drawings, and comprehensive cost analysis to deliver quality-driven results. Unlike volume-focused competitors, we carefully manage project loads to maintain hands-on oversight and avoid delegating work to third-party managers. Our commitment to transparency, quality tradespeople, and timely communication has earned us a reputation for exceeding client expectations.We focus on minimizing property damage through rapid response, protecting assets during restoration, and maximizing property value through meticulous attention to detail. Our expertise spans loss mitigation, remediation, and reconstruction projects up to $1.5 million, supported by decades of experience in insurance repair and construction industries. We maintain strong partnerships with architectural, engineering, and consulting firms to ensure comprehensive solutions for complex restoration challenges. Though we suspended operations in 2025 following the president's retirement, our legacy of personalized service and project excellence remains a testament to our 25-year commitment to the industry.
Services
Catastrophic Restoration
Emergency Loss Mitigation
Total Reconstruction
Residential Restoration
Commercial Restoration
Project Management
Property Damage Assessment
Insurance Claim Support
Details
- Year established: 2002
Highlights and features
- We offer 58+ combined years of restoration industry experience from our owner-managed team
- Our founders personally oversee every project from start to finish
- Specialized in catastrophic insurance loss restoration for all property types
- Utilize advanced project management and CAD-assisted design technology
- Maintain BBB accreditation demonstrating our commitment to ethical business practices
Associations and certifications
- BBB Accredited Firm
Services
Catastrophic Restoration
Our catastrophic restoration service addresses major property damage from fires, floods, and storms. We handle complete rebuilding processes while working closely with insurance providers. Our team manages all aspects from initial damage assessment to final reconstruction, ensuring compliance with insurance requirements and building codes.
Emergency Loss Mitigation
We provide rapid response to minimize property damage after disasters. Our team secures sites, prevents further damage, and begins immediate remediation. This critical service helps protect assets and reduce long-term restoration costs through timely intervention and comprehensive damage containment strategies.
Total Reconstruction
Our total reconstruction service handles full-scale rebuilding projects after catastrophic losses. We coordinate all aspects from structural repairs to finish work, maintaining quality throughout. The process includes detailed project management, material sourcing, and final inspections to restore properties to pre-loss condition or better.
Residential Restoration
We specialize in restoring residential properties after disasters while minimizing homeowner stress. Our process includes personal communication throughout restoration, attention to detail in recreating living spaces, and assistance navigating insurance claims to ensure complete recovery for homeowners.
Commercial Restoration
Our commercial restoration service focuses on minimizing business disruption after disasters. We implement strategies to protect equipment and inventory while maintaining operational continuity. Our team coordinates with property managers and insurance representatives to ensure timely restoration of commercial spaces to full functionality.
People
David Okum
President, Co-Owner and Founder
With 30+ years in insurance repair, David has completed over $50M in projects. He specializes in loss mitigation and works directly with property owners and insurers to ensure fair estimates and quality restoration outcomes.
Robert Mardis
Co-Owner & Founder
Robert brings 30+ years of construction experience, including $39M in completed projects. Certified in multiple restoration specialties, he focuses on quality control and customized solutions for residential and commercial restoration needs.
Questions
What types of restoration services does Platinum Restoration offer?
We specialize in catastrophic restoration for residential, commercial, and multi-family properties including emergency loss mitigation, complete reconstruction, and insurance claim support services.
Why choose Platinum Restoration for my property restoration needs?
Our owner-managed approach ensures direct oversight of every project with 58+ combined years of industry experience and advanced project management technology.
How does Platinum Restoration handle insurance claims?
We work directly with property owners and insurance companies to ensure fair estimates and comprehensive restoration solutions tailored to each policyholder's needs.
Are your restoration services available 24/7?
While we suspended operations in 2025, previously we offered emergency response services for urgent property damage situations requiring immediate attention.
What areas do you serve?
We provided services throughout Ohio with a focus on delivering high-quality restoration solutions where our expertise could ensure optimal project outcomes.
