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Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for Emergency Restoration Services
Preferred Choice Restoration has served Phoenix and surrounding areas for over four decades, establishing itself as a trusted leader in emergency restoration services. Our team combines extensive industry experience with 24/7 emergency response capabilities, delivering rapid solutions for water, fire, mold, and asbestos damage. We prioritize customer care through transparent communication, on-site estimates, and a 2-year warranty on water damage services. As a licensed, bonded, and insured provider, we maintain rigorous safety standards while offering comprehensive pack-out, reconstruction, and insurance support services.

Our commitment to quality is reflected in our Angi 2021 Super Service Award recognition and consistent positive feedback from satisfied clients. We differentiate ourselves through efficient claim processing assistance, advanced remediation techniques, and a dedicated focus on minimizing client disruption during restoration projects.
Services
Asbestos Testing Fire Damage Restoration Mold Testing Reconstruction Services Pack-Out Services Water Damage Restoration Insurance Support
Details
  • Year established: 1985
Highlights and features
  • 40+ years of local restoration experience
  • 1-2 hour emergency response time
  • Free same-day on-site estimates
  • Licensed, bonded, and insured operation
  • 2-year warranty on water damage services
Associations and certifications
  • IICRC
  • BBB
What people say
Prompt service Professional manner Minimum interruption Looks and feels great Highly recommend
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies with rapid response and advanced drying techniques. Certified technicians use moisture detection equipment to identify hidden water sources and implement structural drying protocols. We handle complete restoration from minor leaks to major flood damage, including flooring replacement and drywall repair.
Fire Damage Restoration
Comprehensive fire damage restoration includes soot removal, smoke odor elimination, and structural repairs. Our team performs content cleaning and pack-out services while coordinating with insurance providers. We use specialized equipment to restore properties to safe, habitable conditions following fire incidents.
Mold Testing
Professional mold testing identifies contamination sources and determines remediation requirements. Certified specialists conduct air quality tests and surface sampling to detect hazardous mold species. We provide detailed reports and develop customized remediation plans for residential and commercial properties.
Asbestos Testing
Our licensed professionals perform asbestos testing in older buildings to identify hazardous materials. The process includes sample collection, laboratory analysis, and detailed reporting. We follow strict safety protocols for testing and provide expert guidance for safe removal when contamination is detected.
Pack-Out Services
Secure pack-out services protect valuables during restoration projects. Our team carefully documents, packs, and stores belongings in climate-controlled facilities. We maintain detailed inventory systems and ensure proper handling of fragile items during emergency damage recovery operations.
Questions
What emergency response time can I expect?
We guarantee arrival within 1-2 hours of emergency service requests for Phoenix and surrounding areas.
Do you handle insurance claims?
Yes, we assist with complete insurance claim processing including adjuster coordination and documentation.
Are your technicians certified?
All technicians hold IICRC certifications in relevant restoration specialties and follow industry safety standards.
What payment methods do you accept?
We accept major credit cards, cash, checks, and insurance payments for restoration services.
Do you offer warranties?
We provide a 2-year warranty on all water damage restoration workmanship and materials used.
Can you help with commercial properties?
Yes, we serve both residential and commercial clients with customized restoration solutions for all property types.