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Business Details
32 Years
experience
Emergency
services
Professional Carpet Cleaning & Restoration Services
Steam Action Carpet Cleaning has served homeowners, insurance companies, and commercial clients in Ohio and Pennsylvania for over 30 years. Founded in 1994 with two employees and one truck, weve grown to 22 team members and nine vehicles, cleaning over 40 homes and businesses daily. Our IICRC-certified technicians use state-of-the-art equipment and manufacturer-approved methods for carpet, upholstery, tile, and hardwood cleaning, alongside comprehensive fire, water, and mold restoration services. We prioritize compassion during property disasters, combining advanced technology with ongoing training to ensure reliability.

As a locally owned business, we maintain certifications from the IICRC and the Carpet and Rug Institute, reflecting our commitment to quality. Our 24/7 emergency response team handles water extraction, mold remediation, and smoke damage restoration, treating each project with individualized care. We serve Mahoning, Trumbull, Columbiana, Mercer, Beaver, and Lawrence Counties, offering drop-off rug cleaning at our Boardman, Ohio facility. Our mission emphasizes efficiency, dependability, and empathy, striving for complete customer satisfaction in every service we provide.
Services
Carpet Cleaning Upholstery Cleaning Water Damage Restoration Mold Remediation Rug Cleaning Tile & Grout Cleaning Smoke Damage Restoration Hardwood Floor Cleaning Teflon Protection Emergency Extraction
Details
  • Year established: 1994
Highlights and features
  • 30+ years of experience in carpet cleaning and property restoration.
  • IICRC-certified technicians with ongoing industry training.
  • 24/7 emergency response for water and fire damage.
  • State-of-the-art equipment for deep cleaning and mold remediation.
  • Locally owned with service guarantees for customer satisfaction.
Associations and certifications
  • IICRC
  • Carpet and Rug Institute
  • MICRO
What people say
Top-rated service Thorough cleaning Prompt emergency response Compassionate team Excellent results
Services
Carpet Cleaning
Our professional steam carpet cleaning uses IICRC-certified methods and advanced equipment to remove deep-seated dirt and allergens. We follow manufacturer specifications for safe, effective cleaning that extends carpet lifespan. Clients benefit from improved indoor air quality and restored appearance in residential and commercial spaces.
Water Damage Restoration
24/7 emergency water extraction services utilize industrial pumps and dehumidifiers to remove standing water and prevent mold growth. Our certified technicians mitigate damage from floods, leaks, or storms, restoring properties to pre-loss condition while coordinating with insurance providers for seamless claims processing.
Mold Remediation
As MICRO-certified specialists, we identify moisture sources and implement containment strategies to eliminate mold infestations. Our process includes HEPA vacuuming, antimicrobial treatments, and structural drying to restore safe indoor environments while addressing health risks associated with mold exposure.
Upholstery Cleaning
Professional upholstery cleaning removes embedded soils and allergens from furniture fabrics using gentle yet effective steam technology. We apply Teflon protectants to resist future stains, extending furniture lifespan while improving indoor air quality through deep-cleaning methods approved by fabric manufacturers.
Rug Cleaning
Our specialized facility cleans all rug types through a seven-stage process including dry soil removal, deep washing, and rapid drying. The system eliminates pet odors and 100% of foreign matter while preserving fibers and dyes, offering a one-day service that surpasses in-home cleaning capabilities for area and oriental rugs.
People
Bob Goodrich
President
With 40 years in the cleaning industry, Bob founded Steam Action in 1994. He oversees operations and training, ensuring adherence to IICRC standards while maintaining the company's commitment to quality and customer care.
Questions
What areas do you service?
We serve Mahoning, Trumbull, Columbiana, Mercer, Beaver, and Lawrence Counties in Ohio and Pennsylvania.
Are your technicians certified?
Yes, all technicians hold IICRC certifications for cleaning and restoration, with annual continuing education requirements.
Do you offer emergency services?
We provide 24/7 emergency water extraction and fire damage restoration services with rapid response times.
How is rug cleaning performed?
Our seven-stage process includes dry soil removal, deep washing, high-pressure rinsing, and rapid drying in a specialized facility.
What payment methods are accepted?
We accept major credit cards and work with insurance providers for direct billing arrangements.
Do you guarantee satisfaction?
We commit to resolving any concerns until customers are fully satisfied with completed services.
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Reviews (2)
Louise Wright
Sep 09, 2017 Report
Mike and Frank did a Fantastic job yesterday on all of my carpeting and furniture! Highly recommend them! LOVE this company!
Rose Marie Mezzapeso
Apr 05, 2014 Report
Steam Action crew of Eric and Gary L did a superb job today on our carpeting and furniture. They were very thorough and we enjoyed talking with them too. I would recommend them to everyone. Thank you for the hard work. It is much appreciated.