Business Details
36 Years
experience
Emergency
services
Emergency Property Restoration Services Surrey BC
Genesis Restorations has been dedicated to creating order from chaos since 1990, specializing in property restoration, trauma scene cleanup, and hazardous material abatement. Our team combines technical excellence with compassionate service, addressing water and fire damage, biohazard decontamination, and infection control in healthcare facilities. With over three decades of experience, we prioritize client well-being through proven methodologies, including CSA Z317.13-compliant infection control protocols and IICRC-certified mold remediation. Our commitment to safety is underscored by specialized training programs and industry leadership roles in standards development. We serve Greater Vancouver and the Fraser Valley with 24/7 emergency response, ensuring rapid on-site presence within an hour.Our work is backed by a Lifetime Workmanship Warranty and Pollution Liability insurance, reflecting our confidence in delivering lasting solutions. Client testimonials highlight our efficiency, professionalism, and ability to restore properties to healthy environments. As a trusted partner for hospitals, property managers, and homeowners, we maintain rigorous quality assurance through third-party audits and continuous process improvement. Our team's expertise extends to asbestos surveys, lead abatement, and critical barrier installations, meeting strict regulatory requirements. By merging technical precision with client-centric values, we transform crisis situations into opportunities for renewal and safety.
Services
Property Restoration
Drug + Trauma Cleanup
Abatement + Remediation
Healthcare Facilities
Emergency Response
Mold Remediation
Asbestos Removal
Water Damage Repair
Bio-Hazard Decontamination
Lead Abatement
Details
- Year established: 1990
Highlights and features
- 30+ years of specialized experience in property restoration and infection control
- 24/7 emergency response with rapid on-site arrival within an hour
- CSA Z317.13-compliant infection control specialists for healthcare facilities
- Lifetime Workmanship Warranty and Pollution Liability insurance coverage
- Proven track record with hospitals and property managers across BC
Associations and certifications
- IICRC
- CSA Group
What people say
Immediately repaired rental house
Excellent job on time
Proficient and professional
Went above and beyond
Highly recommend
Services
Property Restoration
We specialize in restoring properties damaged by water, fire, and natural disasters. Our certified technicians use advanced equipment to assess and repair structural damage while maintaining safety standards. Clients benefit from our 24/7 emergency response and proven methodologies that minimize disruption and restore properties to pre-loss conditions.
Drug + Trauma Cleanup
Our trained professionals handle biohazard decontamination for drug labs, crime scenes, and trauma situations. We follow strict safety protocols to eliminate health risks while maintaining discretion. Clients receive thorough cleaning verified through third-party testing, ensuring safe environments for occupants and communities.
Abatement + Remediation
We safely remove asbestos, lead, mold, and other hazardous materials following WorkSafeBC regulations. Our certified team conducts comprehensive surveys and implements containment measures. Clients receive documented compliance and insurance-backed guarantees for complete hazard elimination.
Healthcare Facilities
Specialized infection control services for hospitals and medical facilities include ICRA compliance, negative pressure systems, and pathogen decontamination. Our experts maintain operational continuity while preventing cross-contamination. Clients benefit from CSA Z317.13-certified protocols and ongoing training programs.
Emergency Response
24/7 emergency services address water intrusion, fire damage, and biohazards with rapid deployment. Our teams arrive within an hour to mitigate further damage. Clients receive immediate protection through board-ups, water extraction, and structural drying services to stabilize properties quickly.
People
Graham Dick
CEO & Founder
Graham founded Genesis in 1990, transforming it from a carpet cleaning business into an industry-leading restoration company. He actively participates in IICRC and CSA standards development and co-founded the BC Association of Restoration Contractors. His expertise spans property restoration and healthcare infection control.
Andrew Dick
Project Manager & Infection Control Specialist
Andrew manages healthcare and restoration projects with a Master's degree and 9 years of experience. He specializes in assessing complex projects and implementing infection control measures for hospital construction. His proactive communication ensures client satisfaction across Greater Vancouver.
Matthew Giene
Operations Manager
Matthew brings 20+ years of operations experience to Genesis, specializing in asset and supply chain management. He optimizes resource allocation to meet client needs efficiently. His background ensures timely delivery of personnel and equipment for restoration projects across British Columbia.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water/flood damage, fire/smoke restoration, and biohazard cleanup with rapid on-site arrival within an hour across Greater Vancouver and the Fraser Valley.
Are you certified for healthcare facility work?
Yes, we're certified for CSA Z317.13 infection control and serve as approved vendors for all BC health authorities, providing ICRA-compliant solutions for hospital construction projects.
How do you handle hazardous material removal?
Our certified technicians follow WorkSafeBC regulations for asbestos surveys, lead abatement, and mold remediation using containment systems and third-party verified processes to ensure complete hazard elimination.
What areas do you service?
We cover Greater Vancouver, Fraser Valley, and surrounding areas including Surrey, Abbotsford, and Langley with emergency response and scheduled restoration projects.
Do you work with insurance companies?
Yes, we collaborate with all major insurance providers, assisting clients through the claims process and providing documentation for successful claim resolution.
What sets you apart from competitors?
Our combination of 30+ years' experience, specialized training programs, Lifetime Workmanship Warranty, and Pollution Liability insurance with mold endorsement ensures superior quality and client protection.
