Business Details
Emergency
services
Trusted Water Damage Restoration Services in East Texas
Flood Out Restoration has served East Texas for over 25 years, specializing in water damage restoration, construction, flooring, and roofing services. Our team of 20+ experienced professionals has completed 1,000+ projects, prioritizing timely restoration and client satisfaction. We work directly with property owners and insurance companies to ensure seamless recovery from floods, fires, and natural disasters. Our commitment to quality craftsmanship and modern technology guarantees durable solutions for residential and commercial properties.With 24/7 emergency response capabilities, we address urgent needs within an hour, offering personalized service backed by a satisfaction guarantee. Our expertise in mold remediation, structural drying, and reconstruction ensures properties are restored to pre-loss conditions efficiently. As a locally owned business, we maintain transparency throughout the claims process and provide free quotes for all services. Our dedication to safety protocols and industry best practices has earned us 5,000+ happy customers across East Texas.
Services
Water Damage Restoration
Construction Services
Flooring Installation
Roof Repair
French Drain Systems
Highlights and features
- We offer 24/7 emergency response within 1 hour of contact.
- Our team has completed 1,000+ restoration projects since 1998.
- We work directly with insurance companies to simplify claims.
- All services include free project quotes and timelines.
- Our 20+ skilled professionals use state-of-the-art drying technology.
What people say
Quick response
Professional service
Under budget
Amazing attention to detail
Seamless insurance process
Services
Water Damage Restoration
Our water damage restoration service addresses flood, leak, and storm-related emergencies with rapid water extraction, structural drying, and mold remediation. Using industrial-grade equipment, we restore properties to pre-loss conditions while preventing long-term issues like mold growth. Our 24/7 availability ensures immediate response to minimize damage and protect property integrity.
Construction Services
We provide full-scale construction services for post-damage rebuilding, including drywall repair, framing, and complete structural reconstruction. Our team handles projects from minor repairs to total rebuilds, ensuring code compliance and durability. With 25+ years of experience, we coordinate seamlessly with insurance providers to deliver cost-effective, timely solutions.
Flooring Services
Our flooring services cover residential and commercial installations for hardwood, tile, carpet, and laminate. We offer repair, refinishing, and maintenance solutions using high-quality materials. Certified technicians ensure precise fitting and long-lasting results, backed by a satisfaction guarantee to meet aesthetic and functional requirements for any space.
Roofing Services
We specialize in residential and commercial roofing solutions, including storm damage repair, replacements, and inspections. Our team uses premium materials like asphalt shingles, metal panels, and TPO systems to ensure weather resistance. Free estimates and safety-certified crews guarantee efficient installations that protect properties from future damage.
French Drain Systems
Our French drain installations prevent water accumulation by redirecting groundwater away from foundations. This system includes perforated piping and gravel trenches to mitigate flood risks and soil erosion. Designed for rapid drainage, these systems protect basements and outdoor areas while increasing property value through improved landscape stability.
People
Wes Markum
Owner
Wes Markum founded Flood Out Restoration to provide reliable flood recovery solutions. With over 25 years in the industry, he oversees operations and client relations, ensuring adherence to quality standards and timely project completion across East Texas.
Julie Markum
CEO
Julie Markum leads strategic operations as CEO, leveraging 20+ years of experience in disaster recovery. She manages team coordination and financial planning, maintaining the company's commitment to excellence and client satisfaction in every restoration project.
Chris Kessler
General Manager
Chris Kessler supervises daily operations and project execution. With a background in construction management, he ensures efficient workflow and quality control across all services, from emergency response to final restoration completion.
Rina Dixon
Financial Secretary
Rina Dixon manages financial operations and client billing processes. Her expertise in insurance claims coordination helps streamline payments, ensuring transparent cost management for customers during the restoration process.
Tyler
Emergency Coordinator
Tyler leads 24/7 emergency response teams, dispatching crews for urgent water damage calls. With rapid assessment skills, he prioritizes safety and immediate mitigation steps to protect properties before full restoration begins.
Questions
What services do you offer for flood damage?
We provide water extraction, structural drying, mold remediation, and full property reconstruction. Our services cover emergency response, insurance coordination, and final restoration to pre-loss conditions.
How quickly can you respond to emergencies?
Our 24/7 team typically responds within one hour of contact, arriving with industrial drying equipment and tarps to begin immediate damage mitigation and water removal.
Are you licensed and insured?
Yes, we maintain full licensing and insurance coverage for flood restoration, construction, and roofing services, ensuring compliance with state regulations and client protection.
Do you work with insurance companies?
We directly collaborate with insurance providers to document damage, manage claims paperwork, and ensure transparent cost approvals before starting any restoration work.
What flooring options are available?
We install hardwood, tile, laminate, vinyl, and carpet flooring. Our services include removal, refinishing, and maintenance for residential and commercial properties using durable, stylish materials.
How do French drains prevent water damage?
French drains redirect groundwater through perforated pipes and gravel trenches, protecting foundations from water accumulation. This system prevents basement flooding, mold growth, and structural issues after storms.
