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Your Trusted Chimney Experts in Connecticut
Safeside Chimney has been Connecticut's trusted provider of comprehensive chimney services for decades, serving over 5,000 homes annually. Our team of 20+ skilled professionals includes 10 CSIA Certified Chimney Sweeps who receive year-round training to maintain the highest industry standards. We specialize in chimney cleaning, repair, and rebuilding while adhering to strict safety protocols and building codes. Our commitment to excellence is demonstrated through our Better Business Bureau accreditation and membership in the National Chimney Sweep Guild.

We guarantee customer satisfaction with our meticulous workmanship, transparent communication, and thorough clean-up processes. Our technicians utilize specialized equipment and patented techniques to address chimney issues while prioritizing client education about safe venting practices. With 24/7 emergency service availability and a satisfaction guarantee, we've built lasting relationships with homeowners across Connecticut through reliable, high-quality service delivery.
Services
Chimney Cleaning Chimney Repair Chimney Rebuilding Duct Cleaning Dryer Vent Cleaning Masonry Waterproofing Fireplace Maintenance Chimney Relining Smoke Chamber Repairs Chase Cover Installation
Highlights and features
  • We employ 10 CSIA Certified Chimney Sweeps with ongoing professional development
  • Our 20+ technicians service 5,000+ homes annually across Connecticut
  • We follow strict CSIA Code of Ethics and building code compliance standards
  • We offer 24/7 emergency service with satisfaction guarantee
  • We provide comprehensive video inspections and detailed maintenance reports
Associations and certifications
  • Chimney Safety Institute of America (CSIA)
  • Better Business Bureau (BBB)
  • National Chimney Sweep Guild
What people say
Spotless results Knowledgeable staff Exceeded expectations Detailed clean-up Professional technicians
Services
Chimney Cleaning
Our certified technicians perform comprehensive chimney cleaning using specialized brushes and equipment to remove creosote buildup and debris. We follow CSIA-recommended protocols for both masonry and metal chimneys, ensuring proper airflow and safety. Our process includes inspection, brushing, and final assessment to maintain optimal chimney function and prevent fire hazards.
Chimney Repair
We address structural issues including cracked bricks, damaged mortar joints, and leaking chimneys using professional tuckpointing and waterproofing techniques. Our team repairs crowns, flashings, and liners to restore chimney integrity. Emergency repair services are available for urgent issues like storm damage or sudden leaks.
Chimney Rebuilding
When chimneys are beyond repair, we perform complete rebuilding from the foundation up. Our masonry experts reconstruct chimneys using durable materials that match original construction. This includes rebuilding damaged sections, installing new liners, and ensuring proper flashing integration with roofing systems.
Duct Cleaning
Our NADCA-compliant duct cleaning removes accumulated dust and debris from residential HVAC systems. Using industrial equipment, we clean supply and return ducts to improve indoor air quality and system efficiency. The process includes sanitization to eliminate mold and allergens.
Dryer Vent Cleaning
We clean lint buildup from dryer exhaust systems to prevent fire hazards and improve appliance efficiency. Our technicians inspect vents for blockages, clean ductwork with specialized brushes, and check for proper airflow. This service reduces energy consumption and extends dryer lifespan.
People
Dale LaChapelle
Client Services Manager
With over 15 years in chimney services, Dale manages customer relations and service coordination. He ensures seamless communication between clients and technicians while maintaining quality control standards across all projects.
Gail Izzo
Office Manager
Gail oversees daily operations and client scheduling. Her 12 years of experience in the industry help maintain efficient service delivery and customer satisfaction through organized workflow management.
Eric Acuna
Operations Manager
Eric coordinates field operations and technician deployment. With a background in masonry and chimney systems, he ensures technical excellence across all service calls while managing equipment and resource allocation.
Julius Skindaras
Installations Supervisor
Specializing in chimney liner installations and fireplace conversions, Julius supervises complex system upgrades. His expertise ensures proper venting solutions for both residential and commercial applications.
Chris Grey
Masonry Supervisor
Chris leads masonry repair teams with 18 years of hands-on experience. He specializes in historic chimney restoration while implementing modern waterproofing techniques to extend structure longevity.
Questions
How often should I clean my chimney?
The CSIA recommends annual inspections with cleaning when creosote buildup exceeds 1/8 inch. Oil heat systems require yearly maintenance while gas systems need biennial inspections.
What cleaning methods do you use?
We employ both top-down and bottom-up techniques using specialized brushes. Our technicians select appropriate methods based on chimney type and accessibility while protecting home interiors with protective coverings.
Why choose certified chimney professionals?
CSIA-certified technicians receive ongoing training in safety standards and code compliance. Our certified team ensures proper venting system maintenance while identifying potential hazards during inspections.
Do you offer emergency services?
Yes, we provide 24/7 emergency service for urgent issues like chimney fires, severe leaks, or storm damage. Our rapid response team handles critical repairs outside regular business hours.
What areas do you service?
We serve all Connecticut communities including Hartford, New Haven, Stamford, Bridgeport, Waterbury, and surrounding regions. Our service area covers both residential and commercial properties statewide.
What payment options are available?
We accept major credit cards, checks, and cash payments. Financing options are available for extensive repair projects through approved partners with competitive interest rates.
Videos
Reviews (8)
Todd Polley
Nov 08, 2021 Report
I contracted with Safeside Chimney to repair the top of my chimney in the end of May 2021 giving them a deposit of 33%. I never heard from them until the end of August. They scheduled a repair date of 9/2/2021. The crew showed up but told me they didn't have the appropriate scaffolding to complete the repair and they needed to consult with the operations manager on next steps. I contacted them by email and phone 8 times between 9/2 and 10/28.

I was either ignored or told to call back later since they were working on the issue. Finally on 10/28 I received an email apologizing for the lack of communication from Kevin Beary, VP of Safeside. In the email he assured me he would talk to the crew and call me on 10/29. I never received a call and in early November I received a check for my deposit. The cowards didn't even have the decency to contact me to tell me they were abandoning the project.

I lost 2 months of potential time to find another vendor. The vendors I've contacted now are not available until spring so fingers crossed this winter doesn't cause more damage due to Safeside Chimney's negligence. In hindsight if they think this behavior is acceptable then I seriously question the integrity of their skills and craftsmanship.
George Assard
Oct 02, 2021 Report
Excellent work and very professional. Identified high efficiency boiler issues with sulfur and the resulting acid buildup. Saved my chimney!
Michael Godbout
Jul 08, 2021 Report
These guys did a GREAT job replacing my chimney liner. Very professional, kept me posted the whole way, explained everything to me before doing any work, used photos and videos to show what the trouble was and what needed to be done. Highly recommend.
Cheryl Burgan
May 24, 2021 Report
Had a wonderful experience with Safeside Chimney, they were on time, very proactive about letting me know of any changes, (snowstorm) and were able to accommodate my timeline due to house sale. They cleaned 2 chimneys, put on caps, rebuilt parts of one chimney and installed a cleanout door on one chimney. Very professional, I highly recommend
Carol Wright
Mar 06, 2021 Report
Definitely recommend these guys, not only do you get a very thorough explanation of what needs to be done you also get photos of the inside of your chimney. Very friendly staff also!
Diana Gale
Nov 21, 2020 Report
Derrick and Will from Safeside Chimney were terrific! They were professional, clean and super knowledgeable about all things chimneys! I am beyond pleased with the service and their expertise. The company is forward thinking with their use in modern technology with the onsite videos of our chimneys to the electronic receipt system. I am a customer going forward!!! Thank you, Derrick, Will and Safeside Chimney!!!
Mildred Colon
Jul 14, 2020 Report
I had a great experience with the gentleman who came out for the initial estimate. He was very honest and forthcoming. Very pleasant. The guys that came to do the work were also very pleasant and honest. At no time did I feel like they were trying to sell me on spending more money. My chimney was very damaged on the inside. I saw the footage of film and agreed with them. It was my decision to have them do the very extensive job.

What started as a simple job turned into an extensive one. They were very professional. It took a few days but for the first time since I owned my home, the chimney was working the way it is suppose to. They were meticulous in how they did the job. They cleaned up everything. My chimney is beautiful. Thank you so much guys
Nancy L. Polydys
Jul 05, 2020 Report
They were punctual , laid down cloths to keep the hardwood floors clean, and did what they were suppose to do. I also had them install a gas fireplace insert, which I love. That took several trips to my house and coordinating with the propane company. I wood recommend them to anyone who needs chimney service or a gas fireplace insert. They were recommended to me by someone.