Business Details
Your Trusted Lighting Partner in Wake Forest, NC
KB Stephens is a premier lighting solutions provider dedicated to delivering innovative and high-quality lighting products across diverse markets. With decades of industry experience, our team represents leading manufacturers like Hemera, Fluxwerx, and Bega, offering tailored lighting systems for commercial, residential, and specialty applications. Our expertise spans specification sales, project management, and customer support, ensuring clients receive cutting-edge solutions that meet evolving design and performance standards. We prioritize collaboration with architects, contractors, and designers to create lighting environments that enhance functionality and aesthetics.Backed by a skilled team of sales engineers and customer service professionals, we combine technical knowledge with personalized service to address unique project requirements. Our commitment to staying at the forefront of lighting technology enables us to provide energy-efficient, sustainable options that align with modern industry trends. By fostering strong partnerships with manufacturers and clients, we maintain a reputation for reliability, innovation, and excellence in every project we undertake. Whether supporting large-scale developments or individual installations, our focus remains on delivering value-driven solutions that exceed expectations.
Services
Lighting Distribution
Specification Sales
Project Management
Customer Support
Controls Integration
Highlights and features
- We represent leading lighting manufacturers like Hemera and Fluxwerx for premium product access.
- Our team includes certified sales engineers with specialized technical expertise.
- We offer end-to-end project support from specification to post-sales service.
- We maintain a 98% client satisfaction rate for timely and accurate order fulfillment.
- Our regional expertise ensures tailored lighting solutions for local market needs.
Services
Lighting Distribution
KB Stephens distributes premium lighting fixtures and systems from industry-leading manufacturers. Our portfolio includes energy-efficient LED solutions, decorative lighting, and commercial-grade products for diverse applications. We ensure timely delivery of high-quality materials to contractors, architects, and designers across multiple markets.
Specification Sales
Our specification sales team collaborates with architects and engineers to select optimal lighting solutions for construction projects. We provide technical guidance, product samples, and compliance documentation to ensure lighting systems meet project-specific requirements and building codes.
Project Management
We offer end-to-end project management for complex lighting installations. Our specialists coordinate order fulfillment, logistics, and on-site support to ensure seamless execution from design phase to final installation across commercial and residential developments.
Controls Integration
Our team specializes in integrating advanced lighting controls and automation systems. We provide solutions for dimming, occupancy sensing, daylight harvesting, and IoT-enabled smart lighting networks to enhance energy efficiency and user experience.
Customer Support
We deliver comprehensive post-purchase support including technical assistance, warranty claims processing, and replacement part sourcing. Our dedicated customer service team ensures ongoing satisfaction through prompt resolution of inquiries and service requests.
People
Carter Dickinson
Agency Principal
Carter Dickinson leads manufacturer partnerships and strategic growth initiatives with 18 years of lighting industry experience. He specializes in expanding market reach for innovative lighting technologies through targeted distribution networks.
Kendall Ward
Agency Principal
Kendall Ward manages key manufacturer relationships and business development. With a background in architectural lighting design, she focuses on connecting clients with tailored solutions that balance aesthetics and performance requirements.
Sam Wurst
Sales Engineer
Sam Wurst provides technical expertise for lighting fixture and control system specifications. He works directly with design professionals to implement energy-efficient solutions that meet project-specific illumination standards and sustainability goals.
Stacey White
Customer Service
Stacey White oversees post-sales support and project management. Her 15-year industry experience ensures smooth order processing, timely deliveries, and effective resolution of client inquiries throughout project lifecycles.
Phil Davenport
Distributor Sales
Phil Davenport serves electrical distributors and contractors with product selection guidance and inventory management solutions. He specializes in commercial lighting applications and helps clients navigate complex specification requirements.
Questions
What lighting product brands do you represent?
We represent leading manufacturers including Hemera, Fluxwerx, Bega, Eureka, and Lithonia Lighting for comprehensive commercial and residential solutions.
Do you support lighting design for new construction projects?
Yes, our specification sales team provides technical support, product selection, and compliance documentation for architects and engineers.
What regions do you serve?
We primarily serve North Carolina and surrounding regions with dedicated sales representatives and distribution networks.
Can you assist with lighting control system integration?
Our specialists handle smart lighting controls, dimming systems, and automation integration for energy-efficient building solutions.
What post-purchase support options exist?
We offer warranty processing, replacement part sourcing, and technical assistance through our dedicated customer service team.
How do I request a product quote?
Contact our inside sales team via phone or email with project details to receive customized lighting product quotes and timelines.
