Business Details
30 Years
experience
Emergency
services
Expert Plumbing, Heating & Air Conditioning Services in The Hamptons
Ken Massa Plumbing, Heating & Air Conditioning has been a trusted name in Eastern Suffolk County and The Hamptons, New York, since 1996. Founded by Ken Massa, a licensed Master Plumber with over 35 years of experience, the company combines technical expertise with an artisan's touch to deliver plumbing, heating, and air conditioning solutions that prioritize functionality, aesthetics, and longevity. Kens hands-on approach ensures every project reflects his commitment to precision, care, and personal service, distinguishing the business from larger companies that rely on third-party crews. The companys reputation is built on a legacy of excellence, with recognition from Angies List Super Service Award and Dans Papers Best of the Best Platinum Winner. Clients consistently praise Kens ability to transform complex systems into seamless, elegant solutions, whether addressing emergency repairs or designing custom installations.The business operates with a philosophy that every detail matters, from visible fixtures to hidden infrastructure, ensuring homes receive systems that are both reliable and visually harmonious. Kens deep understanding of local needs, combined with his EPA-certified HVAC expertise, allows the company to serve as a one-stop provider for residential comfort. Testimonials highlight his responsiveness, transparency, and dedication to protecting clients homes during every job. With a focus on generational craftsmanship, the company continues to uphold the values passed down from Kens father, a Master Plumber who instilled the importance of integrity and vision in every project. This enduring commitment to quality has earned the trust of homeowners across Eastern Long Island for over 25 years.
Services
Plumbing
Heating
Air Conditioning
Emergency Services
Water Quality Solutions
Details
- Year established: 1996
Highlights and features
- We offer 35+ years of hands-on experience as a licensed Master Plumber and EPA-certified HVAC specialist.
- Our founder, Ken Massa, personally handles every project from consultation to completion.
- We continue a family legacy of plumbing craftsmanship dating back generations.
- Our work combines engineering precision with artistic design for systems that look as good as they function.
- Weve earned the Angies List Super Service Award and Dans Papers Best of the Best Platinum Winner.
What people say
Exceptional service
Prompt, professional
Fair pricing
Award-winning craftsmanship
Lifesaver during emergencies
Services
Plumbing
Our plumbing services combine technical precision with artistic design to create durable, efficient systems. We specialize in fixture upgrades, leak repairs, and bathroom remodels, ensuring every detail aligns with your homes aesthetics. With over 35 years of experience, we deliver solutions that prioritize functionality while maintaining the visual integrity of your space.
Heating
We design and install heating systems that balance engineering excellence with elegant design. From radiant floor heating to boiler installations, our solutions provide consistent, quiet warmth tailored to your homes needs. Our EPA-certified expertise ensures energy-efficient systems that enhance comfort while reducing long-term costs.
Air Conditioning
Our air conditioning services focus on creating seamless cooling solutions, including ductless mini-splits and central air systems. We emphasize whisper-quiet performance and energy efficiency, ensuring your home remains comfortable without compromising on aesthetics or functionality.
Emergency Services
We offer prompt emergency plumbing and HVAC repairs for urgent issues like burst pipes or heating failures. Our owner-operated model ensures immediate response times, with Ken personally addressing critical problems to restore comfort and prevent further damage to your property.
Water Quality Solutions
We provide water softening and eco-friendly upgrades to improve water quality and conservation. These systems protect fixtures, enhance skin and hair health, and reduce resource consumption while maintaining the high-performance standards our clients expect.
People
Ken Massa
Owner & Master Plumber
Ken Massa is a licensed Master Plumber with 35+ years of experience, EPA-certified in HVAC. He founded his company in 1996, continuing his familys plumbing legacy. Known for his hands-on approach, Ken combines technical expertise with artistic craftsmanship to deliver personalized solutions for Eastern Long Island homeowners.
Questions
When I call, who will I speak with?
You'll speak directly with Ken Massa, the owner-operator, who will also complete the work.
What makes Ken different from other plumbing companies?
Ken combines Master Plumber expertise with artistic craftsmanship, personally handling every project from start to finish.
Do you handle emergency calls?
Yes, we provide prompt emergency plumbing and HVAC repairs, including nights and weekends.
What areas do you serve?
We serve Eastern Suffolk County and The Hamptons, NY, including Southampton, East Hampton, and Bridgehampton.
Are you licensed and insured?
Yes, Ken is a fully licensed Master Plumber, EPA-certified, and insured for all services.
What forms of payment do you accept?
We accept credit cards, electronic payments, checks, and cash for your convenience.
