Business Details
35 Years
experience
Emergency
services
Your Trusted Charlotte NC Plumbing Experts
Plumbing Connection has served homeowners and businesses in Gastonia, Charlotte, and surrounding areas since 1991. Founded on principles of professionalism, precision, and community trust, we combine over 100 years of combined team experience with rigorous technician training to deliver reliable plumbing solutions. Our locally owned company holds licenses in North Carolina and South Carolina, backed by industry certifications and a commitment to modern, non-invasive repair methods. We prioritize customer satisfaction through transparent flat-rate pricing, fully stocked service vehicles for first-visit fixes, and a no-pressure approach that rewards technicians for quality service rather than upselling.Recognized with awards like the Angie's List Super Service Award and Neighborhood Faves on NextDoor, we maintain 24/7 emergency availability and ongoing staff development to ensure technical expertise remains current. Our focus on property protection includes trenchless repair options and complete post-service cleanup, reflecting our dedication to treating every client's space with respect.
Services
Drain Cleaning
Water Filtration
Water Heater Repair
Sewer Camera Inspection
Pipe Lining
Details
- Year established: 1991
Highlights and features
- 35+ years serving Gaston County with trusted plumbing expertise
- Technicians complete rigorous hands-on training before leading jobs
- Modern no-dig tools protect property during underground repairs
- Flat-rate pricing with upfront cost estimates guaranteed
- Customer-first recommendations rewarded through technician incentive programs
Associations and certifications
- Angie's List Super Service Award
- Neighborhood Faves on NextDoor
- Licensed in NC & SC
What people say
Great service
Quick response
Professional technicians
No surprises
Trustworthy recommendations
Services
Drain Cleaning
Our professional drain cleaning service eliminates blockages using advanced equipment while protecting your pipes. Technicians employ drain snakes and hydro jetting to restore proper flow in residential and commercial plumbing systems. We diagnose recurring clogs through camera inspections to address root causes like tree root intrusion or mineral buildup, preventing future drainage issues.
Water Filtration
We install comprehensive water filtration systems that remove chlorine, heavy metals, and other contaminants from household water. Our solutions include whole-house systems that protect plumbing infrastructure while improving water quality for drinking, bathing, and appliances. Certified technicians assess water composition to recommend appropriate filtration technology for residential and commercial properties.
Sewer Camera Inspection
Using high-resolution video equipment, we inspect sewer lines to identify cracks, blockages, and root intrusion without excavation. The camera transmits real-time images to locate precise repair needs, reducing unnecessary digging. This non-invasive method accurately diagnoses issues in underground plumbing systems for both residential and commercial properties.
Pipe Lining
Our trenchless pipe lining technology repairs damaged sewer lines by creating a new pipe within the existing one. Epoxy-coated liners reinforce cracked or corroded pipes without landscape disruption. This method extends pipe lifespan while maintaining structural integrity for residential and commercial plumbing systems.
Emergency Plumbing
Available 24/7 for critical plumbing failures including burst pipes, sewer backups, and gas leaks. Our rapid response team arrives equipped to handle emergencies with immediate solutions. We prioritize property protection during repairs while addressing urgent safety concerns for residential and commercial clients.
People
Jim Bridges
Company President & Owner
With 30 years in the plumbing industry, Jim founded Plumbing Connection in 1991. A Master Plumber holding unlimited NC licensing, he oversees operations while maintaining hands-on involvement in complex projects.
Questions
What areas do you service?
We serve Charlotte, Gastonia, Belmont, McAdenville, Barclay Downs, Crowders, and surrounding communities in North and South Carolina.
Do you offer emergency plumbing services?
Yes, our team provides 24/7 emergency plumbing services for urgent issues like burst pipes and sewer backups.
What payment methods do you accept?
We accept major credit cards, cash, and financing options for qualifying plumbing repairs and installations.
Are your technicians certified?
All technicians undergo rigorous training, background checks, and drug testing before leading service calls.
Do you provide warranties?
We offer guarantees on both parts and labor for plumbing repairs performed by our licensed professionals.
Can you help with water filtration systems?
Yes, we install and service whole-house water filtration systems to remove contaminants from drinking water.
Videos
Reviews (2)
Pamela Meek
May 17, 2018
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Great work from a great guy. Had pool plumbing done. Jim is fast and accurate. If you want plumbing work done right the first time call the best, .
Laura Hall
Jan 09, 2018
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Thank you for your quick response & service! Not only did you fix the problem but worked to create a solution to avoid future problems. And.
