Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for Home Services in Cincinnati
For over 90 years, our team has helped homeowners in Greater Cincinnati and Northern Kentucky enjoy superior comfort throughout the year. Founded as Thompson Heating Corp. and purchased by President Wesley Holm in 1983, we expanded our services to include plumbing in 2004 and electrical in 2012, becoming the largest comprehensive home services provider in the region. Our strict safety standards and rigorous hiring processes ensure every team member delivers code-compliant, high-quality work. We adhere to seven key principles, including improving lives, personalized service, and exceeding expectations.With 24/7 emergency availability, upfront pricing, and a 100% satisfaction guarantee, we prioritize respect for clients, their families, and their homes. Our technicians receive over 200 hours of annual training, ensuring expertise in plumbing, HVAC, electrical, and drain services. We guarantee same-day service completion for 99.6% of calls and offer flexible financing options. Our commitment to excellence has earned us the 2025 Consumer Choice Award for Cincinnati's best HVAC contractor. We operate with transparency, no hidden fees, and a focus on client-centric solutions.
Services
Plumbing Repair
HVAC Repair
Electrical Services
Drain Clearing
Water Heater Services
Details
- Year established: 1983
Highlights and features
- We offer 24/7 emergency services with 99.6% same-day completion.
- Our team receives 200+ hours of annual training for expert service.
- We guarantee 100% satisfaction with no questions asked.
- We operate with upfront, no-surprise pricing for all services.
- We hold BBB A+ accreditation and 2025 Consumer Choice Award.
What people say
Prompt service
Skilled technicians
24/7 availability
100% satisfaction guarantee
BBB A+ rated
Services
Plumbing Repair
We provide expert plumbing repairs for leaks, burst pipes, and fixture issues. Our licensed technicians use advanced tools to fix problems on the spot, ensuring code compliance and long-term reliability. Services include water heater repair, sump pump installation, and drain clearing.
HVAC Repair
Our HVAC specialists handle furnace, heat pump, and air conditioning repairs. With annual system maintenance and emergency service, we ensure optimal performance and energy efficiency for residential heating and cooling systems in Cincinnati.
Electrical Services
From lighting repairs to circuit breaker installations, our certified electricians address residential electrical needs. We offer surge protection, safety inspections, and generator installations to enhance home electrical systems safely.
Drain Clearing
We resolve drain clogs and sewer line issues using hydro-jetting and camera inspections. Services include trenchless sewer repair and water line installation, ensuring efficient drainage systems for homes in Cincinnati and Northern Kentucky.
Water Heater Services
We repair, install, and maintain traditional and tankless water heaters. Our technicians diagnose issues like inconsistent temperatures and leaks, providing durable solutions to ensure reliable hot water supply for residential properties.
Questions
What services does HELP offer?
We provide plumbing, HVAC, electrical, and drain services, including repairs, installations, and maintenance for residential properties.
Are you available for emergencies?
Yes, we offer 24/7 emergency services with same-day completion for 99.6% of calls.
Do you serve areas outside Cincinnati?
We serve Cincinnati, Northern Kentucky, and surrounding areas like Amelia, Blue Ash, and Mason.
What payment options are available?
We offer flexible financing options and upfront pricing with no hidden fees.
How do you ensure service quality?
Our technicians receive 200+ hours of annual training and we guarantee 100% satisfaction on all work.
Videos
Reviews (12)
Angie McIntosh Flynn
Apr 18, 2022
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Always great service and the team is extremely courteous and professional! Abraham came today and service was prompt and efficient. Very friendly!
Teri Mcgee
Mar 01, 2022
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My technician Abby, Rick, and Another technician that assistant Abby. Between the three of them they did an awesome job. My plumbing is working wonderfully. They took the time they stay to the job was completed thank you. Will recommend them to anyone that has plumbing Issues. Thanks again to everyone
Rich Wessler
Feb 27, 2022
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Josh, our tech, was very friendly and very knowledgeable. Great service and thorough. Resolved our issue timely. Highly recommend HELP for HVAC needs
Gary Sauerbeck
Feb 11, 2022
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they were available quickly and Thomas was a polite courteous young man that took the time to explain the problem and advised me of what he was going to do to fix my toilet problem. He worked efficiently and completed the task tou satisfaction. I would recommend Help plumbing , heating, cooling, drain and electric to anyone needing services. Thomas was GREAT. A real asset to your company.
Vicki Leiman Wellbrock
Jan 31, 2022
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they showed up the day I needed them. the guy was very very nice. explained everything before and after. the only thing was I believe I payed at the top of the pay scale. for what was wrong I believe it was too much money. it's done and fixed so I'm happy with the job just think they are a little high
Linda Cleve
Jan 17, 2022
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Mr Ryan was nice , very professional and explained things that I understood, he went over and beyond and solved a mystery for me! Thanks Mr. Ryan
Diana B. Coleman
Jan 08, 2022
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Young man was very informative to explain the reasoning for my problem and every step he was taking. And very polite.
Andy H.
Dec 03, 2021
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Sean came out and did a tune up for me. expert in his field. very polite. found some problems and brought them to my attention. I am thankful for his time and advice.
Karen Hunt Waters
Nov 29, 2021
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The service guy was great, experienced, excellent job, & cleaned up everything great! I couldn't have asked for a greater job!!!!
Mina Drake Quirk
Feb 12, 2020
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Ryan, was on time did the testing of the furnace, told me if any thing was necessary, very polite, and courteous. I'd welcome him back anytime.
Brittany Lynn Livengood-Oswald
May 30, 2018
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Terrible experience.a 40 dollar part and an hour and half of a technician's time and the total was almost $400.00. And that is with our AC under.
Tim Healy
Feb 23, 2018
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I had worked with HELP before and had good experiences, but I have to tell you they really came through for me in the last week. I was away when my.
