Business Details
49 Years
experience
Emergency
services
Your Trusted Bay City Plumbing & Sewer Experts Since 1977
Dependable Sewer has been serving residential, commercial, and industrial clients in Bay City, Michigan since 1977. Our team of licensed Master Plumbers and certified professionals specializes in sewer line cleaning, hydro excavation, plumbing repairs, and industrial cleanup operations. We utilize advanced technology including CUES lateral launching systems and PACP-certified pipeline assessments to deliver precise diagnostics and durable solutions. With 24/7 emergency service and equipment like vacuum trucks for deep culvert cleaning, we address urgent needs without additional charges for after-hours work.Our commitment to quality is demonstrated through 30-90 day warranties on cleared lines and recognition by state authorities for municipal projects. We maintain HAZWOPER compliance and confined space entry certifications to ensure safety during industrial operations while offering free estimates for Tri-City area clients.
Services
Sewer Line Cleaning
Plumbing Repairs
Hydro Excavation
Septic Tank Pumping
24/7 Emergency Service
Industrial Cleanup
Catch Basin Cleaning
Sewer Line Inspection
Water Line Repair
RootX Treatment
Details
- Year established: 1977
Highlights and features
- 45+ years of combined experience in sewer and plumbing services
- 24/7 emergency response with no extra charges for after-hours service
- Licensed Master Plumbers and certified industrial cleanup professionals
- Advanced CUES lateral launching technology for precise diagnostics
- 30-90 day warranties on cleared sewer lines
Associations and certifications
- PACP Certified
- HAZWOPER Compliant
- Licensed Master Plumbers
What people say
Outstanding and professional job
Very professional and friendly
Super good worker
Timely and explained all work
Go the extra mile
Services
Sewer Line Cleaning
Our sewer line cleaning service removes blockages using high-pressure water jetting and rootX treatment to eliminate tree roots. We handle residential and commercial systems with hydro excavation when necessary. Clients receive 30-90 day warranties depending on the service performed.
24/7 Emergency Service
Available 24 hours a day, 365 days a year, our emergency service responds immediately to critical sewer backups and plumbing failures. No additional charges apply for after-hours assistance, ensuring immediate resolution of urgent issues.
Hydro Excavation
Hydro excavation safely exposes underground utilities using high-pressure water and vacuum systems. This method prevents damage during line locating and repair projects. Our equipment handles deep excavations up to 40 feet for various industrial applications.
Septic Tank Pumping
We provide septic tank cleaning and inspection services using specialized equipment to remove solids and assess system condition. Technicians identify full tanks during inspections and complete pumping services at competitive rates with accurate volume assessments.
Industrial Cleanup
Our industrial cleaning includes catch basin, manhole, and lift station maintenance. Certified operators use vacuum trucks for deep cleaning and comply with HAZWOPER standards. Services cover storm sewer systems and wastewater treatment plants with free project estimates.
People
Troy
Service Technician
Troy provides prompt plumbing solutions, adjusting schedules for urgent needs. He coordinates permits and township requirements while delivering professional installations with attention to detail.
Justin
Plumbing Technician
Justin handles drain line repairs and septic inspections with friendly professionalism. He educates customers about system conditions and provides accurate service recommendations during field visits.
Scott
Septic Specialist
Scott performs septic tank pumping services with precision. He adjusts charges based on actual tank size and maintains transparent pricing while delivering efficient waste removal solutions.
John
Emergency Technician
John resolves urgent plumbing issues at any hour. He completed a memorial day night service call with exceptional workmanship and customer care for complex sewer problems.
Nick
Service Professional
Nick provides timely after-hours plumbing repairs. He explains procedures clearly during service calls while maintaining professional standards for emergency maintenance requirements.
Questions
What sewer services do you offer?
We provide sewer line cleaning, inspection, repair, and replacement services using advanced technology like CUES lateral launching systems for accurate diagnostics.
Are you available for emergencies?
Yes, our 24/7 emergency service responds immediately to sewer backups and plumbing failures with no extra charges for after-hours assistance.
Do you service septic tanks?
We offer complete septic tank inspections and pumping services with accurate volume assessments and competitive pricing based on actual system size.
What warranties do you provide?
We offer 30-day warranties for small drain clearing and 90-day protection against root regrowth on all lines cleared during service visits.
Do you handle industrial projects?
Yes, we perform industrial cleanup operations including catch basin, manhole, and lift station maintenance with HAZWOPER-compliant procedures and specialized equipment.
What areas do you serve?
We primarily serve Bay City and the Tri-City area, extending services throughout Mid-Michigan for residential, commercial, and industrial clients.
Reviews (3)
Norman Wood
Aug 06, 2018
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Called and had Mitch out in less than an hour. He came in, listened to what happened and found and fixed the clog quickly. You have our future business when we need to get work done again.
Amy Radka
Aug 01, 2018
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Called late tonight for a septic issue and they were here in under an hour. Quick work, reasonable rate, pleasant to interact with and explained how to mitigate in the future - you'll have our future business. Thanks so much!
Sylvia Brantley
Jan 25, 2018
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I highly recommend this company. I appreciated their time spent scheduling my appointment as well as keeping me abreast of where we were with the appointment,
