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50+ Years
experience
Emergency
services
Trusted Kansas City Plumbing Since 1920
Lutz Plumbing has been a trusted name in Kansas City's plumbing industry since 1920, delivering expert residential and commercial services for over a century. Founded by William Lutz and now led by fourth-generation owner Amber Lutz-Sherman, our family-owned business combines generational expertise with modern techniques. Our team of master plumbers specializes in emergency repairs, drain cleaning, sewer services, water heater installations, and commercial plumbing solutions.

With 24/7 phone support and extended service hours, we prioritize customer satisfaction through transparent pricing, licensed professionals, and a commitment to resolving issues efficiently. Our century-long legacy reflects our dedication to quality craftsmanship, preventive maintenance programs, and adapting to evolving industry standards while maintaining personalized service for every client.
Services
Emergency Plumbing Drain Cleaning Sewer Repair Water Heater Services Commercial Plumbing Hydro-Jetting Video Inspection Backflow Prevention Sump Pump Services Leak Detection
Details
  • Year established: 1920
Highlights and features
  • 100+ years of continuous plumbing expertise in Kansas City
  • Family-owned business with fourth-generation leadership
  • 24/7 phone support for emergency plumbing needs
  • Master plumbers with specialized training in all systems
  • Satisfaction guarantee on all residential and commercial work
What people say
24/7 availability Prompt emergency response Professional technicians Fair pricing Generational trust
Services
Emergency Plumbing
Our emergency plumbing services address urgent issues like burst pipes, severe leaks, and complete drain blockages. Available with 24/7 phone support and extended service hours, our licensed technicians respond promptly to residential and commercial emergencies. We specialize in rapid diagnosis and repairs to minimize property damage and restore functionality.
Drain Cleaning
Professional drain cleaning using advanced hydro-jetting technology removes stubborn clogs and buildup in residential and commercial plumbing systems. Our high-pressure water cleaning effectively clears grease, debris, and tree roots while preserving pipe integrity. Regular maintenance prevents recurring blockages and extends system lifespan.
Sewer Repair
Comprehensive sewer line services include video inspections, trenchless repair options, and complete replacements for damaged systems. We diagnose issues like root intrusion, cracked pipes, and backups using camera technology. Our solutions accommodate both residential properties and commercial establishments with complex sewer needs.
Water Heater Services
We provide installation, repair, and maintenance for both tank and tankless water heaters in residential and commercial settings. Our services include energy efficiency assessments, system upgrades, and emergency repairs. With proper installation and annual maintenance, we ensure reliable hot water supply and extended equipment longevity.
Commercial Plumbing
Specialized commercial plumbing services address high-demand business environments including backflow prevention, large-scale drain cleaning, and industrial water heater systems. Our master plumbers handle complex installations, emergency repairs, and preventive maintenance programs tailored to business operations while ensuring code compliance for commercial properties.
People
Amber Lutz-Sherman
President/Owner
Fourth-generation owner with 18 years of experience in the family business. Graduated from University of Kansas with B.S.E. degree. Took over leadership in 2018 after progressive roles from CSR to executive management. Committed to maintaining century-old service standards while modernizing operations.
Kevin
Master Plumber/Service Manager
Certified master plumber with 25+ years experience. Joined Lutz Plumbing in 1998 after Air Force service. Specializes in complex residential and commercial system diagnostics. Holds multiple plumbing certifications and trains new technicians. Resolves challenging plumbing issues efficiently while maintaining code compliance.
Brent
Master Plumber
Licensed master plumber with 20+ years local experience. Recognized for exceptional customer service and emergency response capabilities. Handles complex repairs and preventive maintenance. Active in community organizations and committed to quality workmanship. Provides clear communication during service calls.
Hunter
Master Plumber
Navy veteran with six years active duty including four deployments. Licensed master plumber with decade of experience across multiple states. Specializes in residential system installations and repairs. Combines military discipline with technical expertise for thorough service delivery. Certified in modern plumbing techniques.
Mike Sherman
Business Development Manager
25-year insurance industry veteran with negotiation and relationship-building expertise. Oversees business growth initiatives while maintaining customer satisfaction standards. Focuses on community engagement and strategic partnerships. Ensures consistent service quality across all operations while expanding service capabilities.
Questions
What emergency plumbing services are available after hours?
We offer 24/7 phone support with emergency technicians available for urgent issues like burst pipes, severe leaks, and complete drain blockages. Response times vary but prioritize critical situations.
Do you service both residential and commercial properties?
Yes, we provide comprehensive plumbing services for residential homes and commercial businesses including specialized solutions for high-demand environments and large-scale systems.
What areas do you service?
We serve Kansas City metro areas including Independence, Lee's Summit, Liberty, Parkville in Missouri, and Overland Park, Leawood, Olathe, Lenexa, Shawnee, Mission, Prairie Village in Kansas.
Are financing options available for plumbing services?
Yes, we offer financing options for qualifying plumbing installations and major repairs. Ask our team about available programs when scheduling your service.
What water heater services do you provide?
We install, repair, and maintain both tank and tankless water heaters. Services include system upgrades, annual maintenance, and emergency repairs for residential and commercial properties.
Do you offer preventive maintenance programs?
Yes, our Lutz Loyalty Club includes annual safety inspections, priority service, member discounts, and extended warranties for plumbing systems in residential and commercial properties.
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Reviews (3)
Ken Millet
May 22, 2018 Report
Barbara, this is not the usual response to a request for a survey. A little less than a year ago Lutz installed an extra height toilet in our guest bathroom. A month or two ago we noticed leaking in our garage and called Lutz to repair the toilet. Their manager, Kevin came out and ultimately discovered the toilet was installed incorrectly by Lutz and had been leaking and damaging the floor and subfloor for months, undiscovered.

Now everyone makes mistakes, it's how we correct those mistakes that separate the merely good companies from the great ones. Lutz immediately sent out a restoration company as well as a contractor to repair our floor and make things right. We didn't have to call them or pressure them to do the repairs, they just did it. This is not an inexpensive project and Lutz certainly lost money making this right but they did make it right without a word of protest. Amber, the owner, has a lifelong customer and anytime someone asks me for a plumbing recommendation I think you know who I'll recommend.
Sara Van Allen
Jul 14, 2017 Report
As a local realtor, Lutz Plumbing has been a trusted resource that I highly recommend to clients! Their professionalism and excellent communication is reassuring to my clients and consistently reminds me why they are my first recommendation.
Christi Leigh
May 24, 2017 Report
We've been using Lutz Plumbing for nearly 10 years. They always do a great job and are extremely professional and reliable! They came to our rescue recently when our hot water heater died. They had us fixed up with a new one quickly and for a great price. We would highly recommend Lutz Plumbing!