Business Details
22 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Fayetteville, NC
Founded in 2004, New Again Carpet Cleaning is a Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to delivering exceptional cleaning solutions for residential and commercial clients in Fayetteville, NC, and surrounding areas. Our team holds Institute of Inspection Cleaning and Restoration Certification (IICRC) and undergoes rigorous training through the Cleaning Management Institute (CMI), ensuring adherence to industry-leading standards. We prioritize eco-friendly practices, using non-toxic products that safeguard both client health and the environment while maintaining OSHA-compliant safety protocols.With recognition from the Better Business Bureau and local business awards, including the US Chambers of Commerce's 'Best Carpet Cleaning Company' in 2011, we combine technical expertise with personalized service. Our commitment to innovation is evident in our advanced water extraction techniques, which reduce drying times, and our 30-day satisfaction guarantee, which underscores our dedication to exceeding client expectations.
Services
Carpet Cleaning
Air Duct Cleaning
Janitorial Services
Upholstery Cleaning
Interior Painting
Details
- Year established: 2004
Highlights and features
- We are IICRC-certified and SDVOSB-owned with over 20 years of local experience.
- Our team uses eco-friendly products safe for families and pets.
- We offer 24-hour emergency response for urgent cleaning needs.
- We provide a 30-day satisfaction guarantee on all services.
- We are BBB accredited and have won local business awards.
Associations and certifications
- IICRC
- SDVOSB
- Better Business Bureau
Services
Carpet Cleaning
Our carpet cleaning service utilizes advanced water extraction techniques to remove deep-seated dirt and stains while minimizing drying times. We employ eco-friendly, non-toxic solutions safe for children and pets, ensuring a healthier indoor environment. With IICRC-certified technicians and a 30-day satisfaction guarantee, we deliver results that extend carpet lifespan and enhance cleanliness.
Air Duct Cleaning
We specialize in thorough air duct cleaning to eliminate dust, allergens, and contaminants from HVAC systems, improving indoor air quality. Our process follows OSHA-compliant safety protocols and uses specialized equipment to clean ductwork, vents, and registers. Regular maintenance reduces respiratory risks and enhances system efficiency, providing a cleaner, healthier environment for homes and businesses.
Upholstery Cleaning
Our upholstery cleaning service restores furniture by removing stains, odors, and bacteria from fabric and leather surfaces. We use gentle, eco-friendly products that preserve material integrity while ensuring deep sanitization. Technicians are trained to handle delicate fabrics and offer a satisfaction guarantee, leaving upholstery looking refreshed and extending its durability.
Janitorial Services
We provide comprehensive janitorial services for commercial spaces, including daily cleaning, restroom sanitation, and floor maintenance. Our customizable plans cater to offices, schools, and healthcare facilities, prioritizing hygiene and safety. Using eco-conscious products and OSHA-approved practices, we help businesses maintain a professional, welcoming environment that supports productivity and client confidence.
Interior Painting
Our interior painting service enhances spaces with premium, low-VOC Sherwin Williams paints that ensure safety and durability. We meticulously prepare surfaces, apply uniform coats, and offer single or multi-color options for residential and commercial clients. The process includes trim and wall painting, with customization available to meet specific brand or aesthetic requirements, delivering a fresh, polished finish.
People
Jeffrey Houghton
Owner
Jeffrey Houghton co-founded New Again Carpet Cleaning in 2004, leveraging his military service experience to build a customer-focused cleaning business. He oversees operations and ensures adherence to strict safety and quality standards while maintaining a commitment to community service.
Lisa Houghton
Owner
Lisa Houghton co-owns New Again Carpet Cleaning and manages client relations and team training. Her dedication to eco-friendly practices and customer satisfaction has helped establish the company as a trusted local service provider with multiple industry accolades.
Questions
What areas do you serve?
We serve Fayetteville, Cumberland County, and surrounding areas in North Carolina for residential and commercial cleaning needs.
Are your cleaning products safe for pets and children?
Yes, we use non-toxic, eco-friendly products that are safe for families, pets, and the environment, with no harsh chemical residues left behind.
Do you offer emergency cleaning services?
Yes, we provide 24-hour emergency response for urgent situations like water damage or sewage extraction to minimize property risks.
What certifications do your technicians hold?
Our team is IICRC-certified and trained through the Cleaning Management Institute, ensuring expertise in industry standards and OSHA-compliant safety procedures.
Do you guarantee your services?
Yes, we offer a 30-day satisfaction guarantee, allowing clients to request re-cleaning of any unsatisfactory areas at no extra cost.
Can I schedule services online?
Yes, we provide online scheduling for convenience, or you can call us directly at 910-867-9265 to book appointments or request quotes.
