Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Services in Lacey, WA
John's Plumbing and Pumps has served Lacey, WA since 1957, establishing itself as a trusted provider of residential and commercial plumbing solutions. Our family-owned business combines over 68 years of hands-on experience with a commitment to quality workmanship and customer satisfaction. We specialize in water heater installations, well pump replacements, leak detection, and comprehensive plumbing repairs. Our team of licensed professionals prioritizes clear communication, transparent pricing, and 24/7 emergency services to minimize disruptions for homeowners and businesses.Backed by a one-year warranty on parts and labor, we deliver reliable solutions for septic systems, drain cleaning, and water filtration. As BBB-accredited experts since 2007, we maintain a reputation for integrity and community-focused service across Thurston, Pierce, Mason, and Lewis counties. Our longevity reflects a dedication to resolving plumbing challenges efficiently while maintaining the highest standards of professionalism.
Services
Residential Plumbing
Commercial Plumbing
Water Heater Installation
Well Pump Replacement
Leak Detection
Drain Cleaning
Sewer Line Repair
Water Filtration Systems
Hydro Jetting
24/7 Emergency Services
Details
- Year established: 1957
Highlights and features
- We offer over 68 years of plumbing expertise in the Lacey community.
- Our team provides 24/7 emergency plumbing services with rapid response times.
- We are BBB-accredited since 2007, demonstrating trust and integrity.
- All services include transparent pricing with no hidden fees.
- Our licensed plumbers deliver workmanship backed by a one-year warranty.
Associations and certifications
- BBB
What people say
Fast emergency response
Professional and friendly staff
Clear pricing explanations
Effective water quality improvements
Warranty coverage
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including leak repairs, drain cleaning, and system installations. Our licensed technicians address urgent issues like burst pipes and low water pressure while offering preventative maintenance. Customers benefit from same-day service, transparent pricing, and expert guidance for long-term plumbing health.
Water Heater Installation
Specializing in traditional and tankless water heater installations, we ensure reliable hot water supply with energy-efficient models. Our team handles permits, removes old units, and completes installations within 24 hours. Customers receive a one-year warranty covering both parts and labor for complete peace of mind.
Well Pump Replacement
Our experts diagnose and replace faulty well pumps using state-of-the-art control boxes and PVC piping. We assess water pressure issues and complete replacements within hours, offering clear explanations of system components. This service includes pressure tank upgrades and electrical system updates for improved performance.
Leak Detection
Using advanced diagnostic tools, we locate hidden leaks in walls, under slabs, or in outdoor lines. Our non-invasive methods minimize property damage while identifying pipe corrosion or joint failures. Customers receive detailed explanations of repair options and cost estimates before work begins.
Drain Cleaning
We clear clogged drains using hydro jetting and specialized snakes to remove buildup in residential and commercial plumbing. This service restores proper water flow, prevents backups, and extends pipe lifespan. Customers receive maintenance tips to avoid future blockages after each cleaning.
Questions
What plumbing services do you offer?
We provide residential and commercial plumbing including water heater installations, well pump replacements, leak detection, drain cleaning, sewer line repairs, and 24/7 emergency services.
Are you available for emergencies after hours?
Yes, our team offers 24/7 emergency plumbing services for urgent issues like burst pipes, complete well pump failures, or severe leaks requiring immediate attention.
Do you service areas outside Lacey?
We serve Thurston, Pierce, Mason, and Lewis counties including Olympia, Tumwater, Yelm, Puyallup, and surrounding communities.
What warranties do you provide?
All services include a one-year warranty covering both parts and labor, reflecting our confidence in the quality of our workmanship.
How quickly can you schedule service?
We typically provide same-day service for emergencies and schedule routine appointments within 24 hours of initial contact.
Do you offer water filtration system installations?
Yes, we install and service water filtration systems to improve water quality, addressing issues like hardness, sediment, or unusual odors in residential and commercial properties.
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Reviews (3)
Dan Teresa Zyski
Oct 01, 2017
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We had a great experience! Great customer service from Sean. He called to explain in detail the issues in a very friendly and professional way. Please acknowledge his job well done!
Deedra Cooper
Jun 06, 2017
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I've had so many bad experiences with contractors and services in this area, but John's Plumbing & Pumps has consistently offered honest, reliable work. Plumbers aren't cheap. This one's honest.
Deanna Miller Frost
Feb 21, 2017
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Bryan and Brian did a great job today! Discovered water in the garage coming from the hot water heater around 11:30am. They were here at 2pm and changed out the water heater for us. Even cleaned up all of the water and cardboard I had put down. Thank you!
