Business Details
37 Years
experience
Emergency
services
Reliable Residential & Commercial Plumbing Services in Orlando
Founded in 1989 by Steve Koscoe, My Personal Plumber has remained a family-owned and operated business dedicated to delivering exceptional plumbing services across Central Florida. With over three decades of experience, we specialize in residential and commercial plumbing solutions, including emergency repairs, water heater replacements, sewer cleaning, and complete re-piping. Our commitment to quality craftsmanship, personalized service, and community involvement has earned us a BBB A+ rating and loyal customer relationships spanning generations.Every technician undergoes rigorous training and arrives equipped with a fully stocked 'Warehouse on Wheels' to resolve issues efficiently. We prioritize transparency, reliability, and treating every home as if it were our own, ensuring your satisfaction with every service call.
Services
Residential Repairs
Residential Installs
Water Heater Replacement
Sewer/Drain Cleaning
Complete Re-Pipe
Details
- Year established: 1989
Highlights and features
- 24-hour emergency plumbing services available
- Family-owned with 35+ years of local experience
- Licensed, insured, and fully trained technicians
- Competitive rates with upfront pricing
- Community-focused with local event sponsorships
Associations and certifications
- BBB A+ Rating
What people say
Top-notch service
Honest and trustworthy
Prompt emergency response
Knowledgeable technicians
Great community involvement
Services
Residential Repairs
We handle all residential plumbing repairs, including leaky faucets, clogged drains, and water heater issues. Our technicians diagnose problems quickly and use high-quality parts for lasting solutions. Customers appreciate our punctuality, clear communication, and ability to resolve issues during the first visit.
Water Heater Replacement
Specializing in energy-efficient water heater installations, we help homeowners reduce utility bills while ensuring reliable hot water. Our team evaluates your needs and recommends top-rated models. Customers praise our clean installations and thorough explanations of new system features.
Sewer/Drain Cleaning
Our advanced equipment clears sewer blockages and prevents future backups. We use non-invasive techniques to minimize property disruption. Clients highlight our prompt response to emergencies and effectiveness in restoring proper drainage without damage to landscaping.
Complete Re-Pipe
We replace outdated or damaged pipes with durable materials, addressing polybutylene pipe issues common in older homes. Our process ensures minimal downtime and includes thorough testing. Customers value our expertise in complex re-piping projects and attention to cleanup post-installation.
Commercial Plumbing
Tailored plumbing solutions for commercial properties, including new installations, maintenance plans, and emergency repairs. We accommodate business hours to minimize operational disruption. Clients appreciate our ability to handle diverse commercial challenges while maintaining code compliance and safety standards.
People
Jim West
Owner/Operator
With over 30 years in plumbing, Jim took over My Personal Plumber in 2021. He ensures every service call meets high standards and maintains direct customer communication. His hands-on leadership and commitment to quality have sustained the company's reputation for excellence.
Heather Johnson
Office Manager
Heather coordinates scheduling and customer communications, ensuring smooth operations. Her organizational skills keep projects on track and clients informed throughout the service process. Her reliability has strengthened the company's customer retention rates.
Rhonda Adams
Master Plumber
A 30-year industry veteran, Rhonda delivers expert plumbing solutions and has become a customer favorite. Her technical skill and attention to detail ensure precise installations and repairs. She represents the company's commitment to quality and innovation in every project.
Questions
What areas do you service?
We serve Orange, Volusia, and Seminole Counties in Central Florida, including Orlando, Sanford, and surrounding communities.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with technicians available to respond immediately to urgent situations.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured, and undergo continuous training to maintain the highest service standards.
How can I schedule an appointment?
Call us directly at 407-797-1900 to speak with Jim or Heather, who will coordinate your service at your convenience.
What payment methods do you accept?
We accept major credit cards, cash, and checks. Payment options will be confirmed when scheduling your service.
Do you offer warranties on your work?
Yes, we provide warranties on both parts and labor. Specific terms will be detailed in your service estimate.
