Truckee Meadows Water Authority

For a complete listing of department contact information, please check out the contact us page. TMWA's corporate offices are located at 1355 Capital Blvd. in Reno. Our office hours are 8:00 am - 5:00 p.m. All payments that are mailed should be sent directly to P.O Box 70002, Prescott, AZ, 86304-7002. The staff at Truckee Meadows Water Authority (TMWA) would like to remind you that if you are moving, it is your responsibility to notify us to terminate the water service at your current place of residence.

At TMWA, we continually strive to deliver exceptional customer-focused water services to our community. From easy online bill pay options to teaching you the basics of at-home water management, we're here to help. Because just like you, we cherish and depend on our local water.

As the stewards of our community's largest water system, TMWA owns and efficiently operates two water treatment facilities in the Reno-Sparks area: Chalk Bluff and Glendale. Each of these water treatment plants employs highly trained, state certified Water Treatment Plant Operators. We work hard so that each of our facilities continues to not only meet, but also exceed, all State and Federal Drinking Water Standards. Chalk Bluff is one of our highly efficient water treatment facilities that can supply water to TMWA's entire service territory.

Although many of us take tap water for granted, the Truckee Meadows Water Authority goes to great lengths to provide you with some of the safest drinking water in the nation. Besides having state of the art water treatment facilities providing you with clean drinking water, our objective is to protect our water distribution system against the possibility of contamination from cross-connection with a non-potable source. A cross-connection is any connection between a private plumbing system and any source of water not fit for drinking purposes.

We live in a high-desert climate with an average annual rainfall of seven inches per year and Lake Tahoe serving as our primary water source. Since water in our region is a precious and limited resource, we encourage responsible water use at all times. There are lots of easy things you can do to be smart about water both at home and at work. The conservation section of this website provides information on the most efficient ways to use water both inside and out, as well as providing information on leak detection and repairs.

Whether you're a new business owner or a hired contractor, we're here to help you navigate through the process of applying for new water service, and to make sure you have a clear understanding of TMWA's new business process. Let us walk you through the steps of obtaining new water service for new businesses from application to service activation. Learn about TMWA's construction standards that help prevent cross-connection while ensuring backflow prevention. Understand construction water rules and rates, find construction water sites and download applications here.