Business Details
50+ Years
experience
Emergency
services
Trusted HVAC and Electrical Services in Ann Arbor
Indoor Comfort has been a trusted provider of heating, cooling, and electrical services in Ann Arbor and surrounding communities since 1951. Founded by John Montanye, the company transitioned through dedicated leadership, including Boyd Yard and Mike Martin, who shifted focus to residential services. Today, a handpicked leadership team continues this legacy, prioritizing exceptional service and community relationships. With over 70 years of experience, we specialize in HVAC installation, repair, and maintenance, along with electrical solutions like panel upgrades and EV charging stations.Our commitment to quality is reflected in our 10-year parts and 5-year labor warranty, 24/7 emergency service, and personalized approach to customer satisfaction. We serve generations of families across Washtenaw County, offering financing options and maintenance plans to meet diverse needs. Our team of certified technicians combines technical expertise with a dedication to resolving complex heating, cooling, and electrical challenges efficiently.
Services
Heating Repair
Air Conditioning
Electrical Services
Generator Installation
EV Charging Stations
Indoor Air Quality
Water Heater Repair
Maintenance Plans
Emergency Services
Ductless Mini-Splits
Details
- Year established: 1951
Highlights and features
- We offer 24/7 emergency HVAC services with rapid response times
- Our technicians are trained, certified, and highly experienced
- We guarantee customer satisfaction with every service call
- We provide the best warranty in the industry: 10 years on parts, 5 on labor
- Our team has served local families for over 70 years
What people say
Top notch technicians
Friendly service
Excellent work
Prompt installation
Knowledgeable staff
Services
Heating Repair
Our heating repair specialists address furnace, boiler, and heat pump issues promptly. We diagnose problems with ignition systems, heat exchangers, and thermostats to restore warmth efficiently. With same-day service available, our technicians ensure safe and effective repairs for Michigan winters.
Air Conditioning
We provide comprehensive air conditioning solutions including installation, repair, and maintenance. Our experts handle central systems, ductless mini-splits, and heat pumps, ensuring optimal cooling performance. Emergency AC repair services are available 24/7 during summer months.
Electrical Services
Our licensed electricians handle panel upgrades, EV charging station installation, and generator services. We address tripped breakers, flickering lights, and electrical safety concerns while meeting local code requirements. Surge protection and 200-amp service upgrades are among our specialty offerings.
Generator Installation
We install whole-house generators to protect against Michigan power outages. Our technicians handle proper sizing, transfer switch installation, and fuel system connections. With automatic operation during outages, these systems keep essential appliances running continuously.
Indoor Air Quality
Our IAQ specialists install air scrubbers, humidifiers, and dehumidifiers to improve home air quality. We address allergens, mold spores, and particulate matter through advanced filtration systems. Duct cleaning services remove accumulated contaminants from HVAC systems.
People
John Montanye
Founder
Established Indoor Comfort in 1951 in Ypsilanti, Michigan. Built the company's reputation for quality HVAC service through dedicated employees before retiring in the 1970s.
Boyd Yard
Former Owner
Acquired Indoor Comfort from John Montanye in the 1970s. Operated the business until 1991 when he sold to Mike Martin, maintaining its commercial focus during his tenure.
Mike Martin
Former Owner
Purchased Indoor Comfort in 1991 from Boyd Yard. Transitioned the business from commercial to residential focus. Served as owner until retirement, establishing the current leadership team.
Kurt Ritchie
President
Handpicked by Mike Martin to lead as President. Oversees sales operations and business development. Continues the tradition of exceptional customer service established by previous owners.
Cory Pickelsimer
Installation Manager
Longtime employee promoted to senior lead installer. Manages installation teams for HVAC and electrical systems. Ensures quality workmanship and adherence to company standards during equipment replacements.
Questions
What HVAC services do you offer?
We provide heating, air conditioning, ductless mini-splits, heat pumps, indoor air quality systems, and water heater services including installation, repair, and maintenance.
Do you offer emergency service?
Yes, our 24/7 emergency service responds to HVAC and electrical emergencies at any time, with technicians available day or night.
Are financing options available?
We offer special financing including 0% APR for 36 months and 12 months no interest with approved credit for qualifying customers.
What warranties do you provide?
Our industry-leading warranty includes 10 years on parts and 5 years on labor, with a 'No Lemon' guarantee for free replacement within five years if major components fail.
Do you service older HVAC systems?
Yes, we service systems of all ages including 30+ year old furnaces and air conditioners, with replacement options available when repairs become inefficient.
What areas do you serve?
We serve Ann Arbor, Chelsea, Dexter, Howell, Saline, Ypsilanti, and surrounding communities in Washtenaw County and nearby Michigan areas.
Reviews (9)
Gloria P.
Aug 11, 2021
Report
George was my tech that came out to assess my ac unit. Very nice person. He waited around to ensure all was arrange for my job. Thank you George. Their prices are more than the bigger guys but if you want to work with local companies, it's typically more. But overall with my initial contact with George, I have high expectations for the install crew. 3800 for the ac.
Jared L.
Nov 27, 2020
Report
We had Mike come by to do what was probably the first fall furnace tune-up our system in our new home in Ann Arbor has had in the last 7 years. We fully expected that the furnace would need to be entirely replaced or significant repairs and that we'd be looking at a massive bill. Mike did a thorough inspection and cleaning of the system. To both of our surprise, the system was functioning within normal tolerances and working just fine.
As a follow-up, we had Tim and Nate install a replacement whole home humidifier as the existing one was trashed. It took 4 hours of a lot of work to get the old corroded one out and the new one installed and configured but, we're very happy with the results. They offered a 5 year labor and 10 parts warranty as well for a reasonable price. I'd happily recommend Indoor Comfort!
As a follow-up, we had Tim and Nate install a replacement whole home humidifier as the existing one was trashed. It took 4 hours of a lot of work to get the old corroded one out and the new one installed and configured but, we're very happy with the results. They offered a 5 year labor and 10 parts warranty as well for a reasonable price. I'd happily recommend Indoor Comfort!
Pina Vyas
Sep 02, 2020
Report
Cory and his team did an excellent job installing the furnace and air conditioning units. Aside from doing extremely high quality work, the team was courteous, respectful of our house (they cleaned up throughly after the work was done and they kept things organized and contained while they were working), and they were very mindful of setting up the installation to maximize space in the utility room and minimize future hurdles. We are extremely impressed with the work they did.
Matt S.
Jan 16, 2020
Report
Dustin was the rep who came to our house to advise us on a furnace replacement. We have a very old system (house is about 70 years old) and unlike some competitors this didn't throw him off at all. He was very respectful, answered all my questions, he was honest on his thoughts ,and seemed to be very knowledgeable in his field. He followed up with me quickly with a detailed write up of what they would do.
I didn't give 5 stars because we didn't end up completing the project at this time so I can't speak on their install abilities or anything other than the initial estimate but the service I got from Dustin was more than enough to make us come back to indoor heating if/when we decide to finish the project.
I didn't give 5 stars because we didn't end up completing the project at this time so I can't speak on their install abilities or anything other than the initial estimate but the service I got from Dustin was more than enough to make us come back to indoor heating if/when we decide to finish the project.
Lindsay Thomas
May 14, 2019
Report
I cannot recommend Indoor Comfort enough. My husband works in the construction/homebuilding industry and was blown away by their professionalism, thoroughness, and knowledge. I contacted seven heating and cooling companies to get quotes and Indoor Comfort was the first to get back to me and the only company to provide additional options for our unique situation. They showed up on time, never cut corners, and did exactly what they promised.
Our install required cutting ceiling vents in my 4-month-old daughter's nursery. The guys protected everything, cleanly cut all the holes and then vacuumed and wiped down the entire room when they finished. They go the extra mile to get the job done the right way.
Our install required cutting ceiling vents in my 4-month-old daughter's nursery. The guys protected everything, cleanly cut all the holes and then vacuumed and wiped down the entire room when they finished. They go the extra mile to get the job done the right way.
Joe Butchart
Aug 11, 2017
Report
We have used Indoor Comfort for many years (this is our 2nd AC unit, and they installed the furnace 18 1/2 years ago) and their service is timely and their expertise is unsurpassed. Greg has been to our hose many times, and provides professional support and detailed explanations of the issues and the solutions. Jimmy and his coworker were just here and installed our new AC unit in about 4 hours, leaving no debris on site. Very professional.
Molly H.
Oct 25, 2016
Report
Thank you! Excellent customer service! Made it out to my house promptly. I was at work all day, and they arranged to meet with a family member at my home. Fair prices and easy payment over the phone. Highly recommend! Good communication and service overall!! Thank you Molly and Michael!!
Elizabeth LaPorte
May 13, 2016
Report
My household has been an Indoor Comfort customer for about 15 years. The service people are professional, pleasant and efficient. We know the annual tune-ups of equipment have saved us money by ensuring that our AC and furnace are running properly.
Today, Mike came out to repair a broken wire to the furnace. And the service was was we have come to expect from Indoor Comfort: great.
Today, Mike came out to repair a broken wire to the furnace. And the service was was we have come to expect from Indoor Comfort: great.
Rain C.
Jul 24, 2015
Report
Our A/C wasn't working, so we called Indoor Comfort to come take a look. It turns out that the capacitor in our A/C condensing unit was blown. We went ahead and had them fix it, which basically consisted of them opening a panel, removing a part and replacing it - didn't take them longer than about 20 minutes. They gave us the bill, which totaled $330 - $150 for the visit ($70 of that was an extra charge for the visit being on a weekend - it was a hot day so we needed service right away), and $180 for the replacement part.
After they left, we googled the replacement part just out of curiosity, and discovered that it costs no more than $40! So besides the high price of the visit, they basically charged us an extra $140 for the part, obviously taking advantage of the fact that we weren't knowledgeable enough to object. The service technician was very nice, but we feel ripped off.
After they left, we googled the replacement part just out of curiosity, and discovered that it costs no more than $40! So besides the high price of the visit, they basically charged us an extra $140 for the part, obviously taking advantage of the fact that we weren't knowledgeable enough to object. The service technician was very nice, but we feel ripped off.
