Business Details
22 Years
experience
Your Trusted Partner for Residential & Commercial Cleaning
Founded in 2004 by Marisel Ballard, an immigrant from Lima, Peru, Trustworthy Cleaning Service has built a reputation for delivering exceptional residential and commercial cleaning solutions across Central Texas and Phoenix. Our commitment to eco-friendly practices, background-checked employees, and personalized service ensures every client receives meticulous attention to detail. With over two decades of experience, we prioritize open communication, flexible scheduling, and customer satisfaction, treating every home and business as our own. Our team's dedication to quality has earned us thousands of loyal customers and countless positive testimonials. We offer a comprehensive range of services including deep cleaning, post-construction cleanup, carpet cleaning, and window washing, tailored to meet diverse client needs.Our proven track record of reliability and transparency has established us as a trusted leader in the cleaning industry. By combining professional expertise with a passion for creating clean, happy spaces, we consistently exceed customer expectations. Our free estimates and weekend appointment availability make it convenient for busy homeowners and businesses to access top-tier cleaning services. Through continuous growth and community engagement, we remain committed to maintaining the highest standards of service excellence.
Services
Deep Cleaning
Standard Cleaning
Post-Construction Cleaning
Housekeeping Services
Apartment Cleaning
Carpet Cleaning
Pressure Washing
Window Cleaning
Commercial Cleaning
Office Cleaning
Details
- Year established: 2004
Highlights and features
- We use 100% eco-friendly cleaning products for safety
- All employees undergo thorough background checks
- Offering free estimates with transparent pricing
- Available for weekend appointments to accommodate busy schedules
- Proven track record with thousands of satisfied customers
What people say
Beautiful job
Amazing job
Professional and efficient
Attention to detail
Fabulous service
Services
Deep Cleaning
Our deep cleaning service thoroughly sanitizes every corner of your home or business. We focus on hard-to-reach areas, removing built-up grime and allergens from kitchens, bathrooms, and living spaces. This comprehensive service includes baseboard cleaning, appliance detailing, and ceiling fan dusting, leaving your property spotless and refreshed.
Post-Construction Cleaning
Specialized cleaning for newly constructed or renovated spaces. We remove construction debris, dust drywall residue, and clean windowsills while protecting finished surfaces. Our technicians use appropriate solutions for different materials, ensuring your space is move-in ready with attention to both visible and hidden areas.
Commercial Cleaning
Customizable cleaning solutions for offices, retail spaces, and professional environments. Our services maintain workplace hygiene through desk sanitization, floor maintenance, restroom cleaning, and common area upkeep. We work around business hours to minimize disruption while ensuring a professional, welcoming atmosphere for employees and clients.
Carpet Cleaning
Professional carpet rejuvenation using truck-mounted extraction equipment. We pre-treat stains, remove embedded dirt, and apply protective treatments to extend carpet life. Our eco-friendly solutions effectively eliminate odors and allergens from both residential and commercial carpeting while ensuring quick drying times.
Window Cleaning
Interior and exterior window cleaning service that removes water spots, fingerprints, and environmental residue. We clean window frames, sills, and tracks while using streak-free solutions for crystal-clear results. This service enhances natural light and improves curb appeal for both homes and businesses.
People
Marisel Ballard
Founder
Marisel Ballard founded Trustworthy Cleaning Service in 2004 after immigrating from Peru. She built the company from a single vacuum cleaner to a multi-city operation serving thousands of customers. Her leadership emphasizes quality, integrity, and customer satisfaction while maintaining eco-friendly practices and employing background-checked professionals.
Questions
What areas do you service?
We serve Austin, San Antonio, Dallas-Fort Worth Metroplex, Houston, and surrounding Texas areas including Round Rock, Plano, and Georgetown. We also provide services in Phoenix and Scottsdale, Arizona.
Do you offer one-time cleaning services?
Yes, we provide both one-time deep cleaning services and recurring maintenance options. Our deep cleaning is particularly popular for move-in/move-out situations and special events.
Are your cleaning products eco-friendly?
We exclusively use environmentally friendly cleaning products that are safe for children, pets, and sensitive individuals while maintaining powerful cleaning effectiveness against dirt and grime.
How are your employees trained?
All staff undergo thorough background checks and comprehensive training in proper cleaning techniques, equipment use, and customer service. Many team members have been with us for multiple years.
Can I schedule weekend appointments?
Yes, we offer weekend scheduling options to accommodate busy professionals and families. Our standard service hours are Monday through Saturday with flexible time slots available.
Do you provide free estimates?
We offer complimentary estimates for all our cleaning services. You can request one through our website or by calling our main office directly at (254) 249-6894.
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Reviews (3)
Dominga Tillery-Hill
Apr 19, 2018
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Trustworthy cleaning is awesome. They came to my home within days and the lady's cleaned every inch and did not leave until it was done correctly. They also had me check to make sure I was satisfied with their work. They even unloaded and loaded my dishwasher which surprised me. I have 4 kids, so my place is not the cleanest at times. They even stayed to do my oven ( which was a late add on). I would highly recommend them and can not wait to schedule my next visit.
Kelli Rogers
Jan 19, 2018
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I called this company in a panic because we had just moved and needed our duplex professionally cleaned, with super short notice. I called yesterday morning, and scheduled a service for today. The maids came out and whipped that place into shape! It's literally sparkling, and we also had the carpets shampooed. Definitely worth it, they were amazing! Thank you!
Rafael Merlo
Dec 05, 2017
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I have been using Trustworthy Cleaning for the past 3 months bi-weekly for my house of 2,300 Sq ft. The initial deep service was just amaizing they cleaned the baseboards by hand, dust all the ceiling fans (5), my kitchen is spotless and they do small things that other companies don't do. Like, they wipe my trash cans when they take the trash out. I have wood floors and they knew how to take care of them, when some other employees for another company they use too much water.
They are professionally trained. The cleaning crew change my bedsheets when I leave them on top of the bed and they have the time to put them in the washer when instructions are given. The customer service is so nice they help me when ever I need to re-schedule or do a last minute appointment when I have guest specially with the holidays. I will recommend this company to people that don't have time and one more thing the prices are not high and they provide quality of work.
They are professionally trained. The cleaning crew change my bedsheets when I leave them on top of the bed and they have the time to put them in the washer when instructions are given. The customer service is so nice they help me when ever I need to re-schedule or do a last minute appointment when I have guest specially with the holidays. I will recommend this company to people that don't have time and one more thing the prices are not high and they provide quality of work.
