Like 911 we respond 24/7 to water damage emergencies-when you need help, you need it as quickly as possible. That's why Althouse Restore IICRC certified technicians are ready 24 hours a day every day of the year! They can efficiently extract water from your carpet and floor with high powered vacuum units mounted on our trucks. We are the only company in the area that can boast of six employees that are trained in IICRC accredited schools for certification in both Water Damage Restoration and Applied Structural Drying.

Greg Althouse began the company in 1988 as a one person carpet and upholstery cleaning company for El Paso. Today, water extraction, fire damage restoration and General Contracting requires much of the company's time and effort. Althouse Restore is dedicated to the finest customer service and continued professional improvement. To this end, nearly every employee has attended IICRC training or is scheduled to do so. Most of them already have multiple IICRC certifications. Greg Althouse is active in the community and serves in various capacities at Abundant Living Faith Center.

When your water heater breaks and releases 60+ gallons of water in your home, hopefully your first response is to turn off the source of the flooding and remove from the floor objects that may be damaged. What's next? Call Althouse Restore to extract the water from the carpet and dry your home to prevent mold. We are ready to help 24 hours a day, 7 days a week. Water not only soaks into the carpet and pad. It also gets under your wood or laminated flooring. It wicks up sheetrock and plaster walls, and up furniture legs and any fabric touching the floor.

Your insurance company classifies fire damage into two categories. The first is the structure, which consists of your home or other buildings. Everything that is attached to the structure is also considered part of this group, such as doors, light fixtures, installed cabinets, etc. When looking at a fire and smoke damage restoration claim, your insurance adjuster will often help you with additional expenses while living in another place while your structure is being repaired and cleaned. Contents is the second classification of items of damaged during a fire.

You can be sure that Althouse has the correct equipment and training. We have hundreds of air movers, dehumidifiers, rescue mats for wood floors and lots of specialty equipment for problem drying. Our competitors rent equipment from us because we have so many different types. Water Damage Restoration technicians use moisture probe to determine the size of area that water has spread. The probe allows the technician to "see" if the pad is wet, even when it is covered by dry carpet. Moisture probes are fairly simple battery powered devices.