Business Details
18 Years
experience
Houston's Trusted Eco-Friendly Cleaning Experts
Since 2008, Naturalcare Cleaning Service has been dedicated to transforming homes in Houston through eco-friendly cleaning solutions. Our rigorous hiring process ensures only the most skilled professionals join our team, with less than 1% of applicants selected. Each cleaner undergoes a month-long training program to master our low-impact, detail-oriented approach. We prioritize customer satisfaction through personalized service, including post-cleaning feedback follow-ups and a 100% satisfaction guarantee.Our commitment to quality has earned us recognition as Houston's #1 natural cleaning service, with over 14,678 five-star reviews. We specialize in deep house cleaning, move-in/out services, and recurring maintenance, using pet-safe products that eliminate 99% of bacteria. Our team's expertise extends to specialized cleaning techniques like HEPA vacuuming and microfiber sanitization, ensuring healthier living environments for families and pets alike.
Services
Deep House Cleaning
Move-In/Move-Out Cleaning
Maid Services
Apartment Cleaning
Gift Cards
Details
- Year established: 2008
Highlights and features
- Trained professionals with rigorous 1-month certification process
- Uses 4-stage HEPA vacuums removing 99% of bacteria
- 100% satisfaction guarantee with free re-clean promise
- Eco-friendly products safe for pets and children
- Post-service feedback system with 98.2% customer satisfaction
What people say
Great job and attention to detail
Thorough deep clean
Pet-safe products
Friendly professionals
Quick scheduling
Services
Deep House Cleaning
Our deep cleaning service thoroughly sanitizes every room using HEPA vacuums and microfiber technology. Technicians focus on high-touch surfaces, baseboards, and hard-to-reach areas, removing 99% of bacteria. The process includes kitchen appliance detailing, bathroom sanitization, and floor treatment, leaving homes with no chemical residue while maintaining pet-safe environments.
Move-In/Move-Out Cleaning
This service prepares homes for transitions with top-to-bottom sanitization. Our team cleans cabinetry interiors, appliance exteriors, and all flooring surfaces. The process includes window frame wiping, door sanitization, and closet organization. We use orange oil solutions for tough stains, ensuring move-in readiness or facilitating security deposit returns through thorough documentation.
Maid Services
Customizable recurring cleaning solutions maintain household hygiene between deep cleans. Services include daily maintenance tasks, surface sanitization, and organizational assistance. Our color-coded microfiber system prevents cross-contamination while focusing on high-traffic zones. Clients receive personalized checklists and post-service feedback opportunities to ensure consistent quality.
Apartment Cleaning
Specialized service for apartment dwellers focusing on space optimization and common area maintenance. Technicians clean kitchenettes, bathroom fixtures, and multi-surface flooring while respecting storage limitations. The process includes light fixture dusting and door hardware sanitization, using portable equipment suitable for smaller living spaces.
Gift Cards
Flexible gift certificates available in customizable amounts for any cleaning service. Recipients schedule services through our booking platform, applying voucher codes during checkout. The program includes email delivery options and expiration date flexibility, making it ideal for housewarming gifts or employee appreciation.
People
Diana
Founder and Owner
Diana founded Naturalcare in 2008 with a vision for eco-conscious cleaning. She oversees operations while managing family responsibilities, including grandchildren and RV trips. Her leadership emphasizes natural methods and elbow grease over harsh chemicals.
Candice
Operations Manager
Candice has led operations since 2008, managing networking and sales. A family-oriented person, she balances work with PTO involvement and family time. She represents Naturalcare in the Greater Heights Chambers.
Cynthia
Office Manager
Cynthia transitioned from cleaner to office manager over 12 years. She manages HR and scheduling while enjoying family time with her daughters and granddaughters. Her 15-year marriage and pet ownership align with Naturalcare's family business values.
Allison
Trainer
Allison trains cleaning staff since 2019, emphasizing continuous improvement. She enjoys road trips and Pittsburgh sports while developing training programs that maintain Naturalcare's 1% hiring standard through rigorous certification processes.
Samuel
Lead Trainer
Samuel leads training initiatives using natural products exclusively. He balances basketball coaching with developing training protocols that emphasize attitude and technical skills, reflecting Naturalcare's commitment to both product safety and service excellence.
Questions
How often should I schedule deep cleaning?
Every six months for regular maintenance, or before special events requiring spotless presentation.
What makes your cleaning approach different?
We combine HEPA vacuums with microfiber technology and natural products instead of chemical residues.
How long does a typical cleaning take?
Varies by home size and condition, but average 2-4 hours for standard 3-bedroom homes.
Do I need to prepare my home beforehand?
Minimal preparation: declutter surfaces and secure pets. We bring all necessary equipment and supplies.
What if I'm unsatisfied with the cleaning?
Contact us within 48 hours for a free re-clean of problem areas under our 100% guarantee.
Are your cleaners trained professionals?
Yes, we hire 1% of applicants after month-long training with written and practical exams.
Reviews (3)
Diane Vaughn
Jan 11, 2019
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Team Orange (Alice and Victoria) cleaned my home earlier this week and did a fantastic job. I don't think I've seen the kitchen this clean ever, .
Chary Uribe Slobodzian
Jul 12, 2018
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I had Team Yellow Tramoria and her crew. I did the deep cleaning since it's my first time using Natural Care Cleaning! I was so impressed when they.
Yvonne De Armas
Mar 20, 2018
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I had 2 new young ladies today who cleaned my home. My home is happy, and I am very happy. Both wete very polite and hatd working. Thank you!
