Business Details
37 Years
experience
Your Trusted Cleaning Partner in Santa Rosa
Since 1989, Maid In The Shade has provided professional residential and commercial cleaning services across Sonoma County. Founded in Santa Rosa, California, our locally owned and family-operated business maintains hands-on management by owner Kim Kithcart. We employ a team-based approach, ensuring consistency through dedicated team leaders and members who arrive fully equipped with uniforms, supplies, and transportation. Our quality control process includes random on-site inspections conducted personally by Kim to maintain service excellence.We utilize biodegradable, non-toxic cleaning products whenever possible while delivering organized, thorough cleanings tailored to client needs. Our satisfaction guarantee ensures prompt resolution of any concerns within 24 hours of service, reflecting our commitment to accountability and client relationships. With decades of experience, we combine proven techniques like hourly rate adjustments and fixed pricing with personalized communication before and after each service call.
Services
Residential Cleaning
Office Cleaning
One-Time Cleanings
Eco-Friendly Cleaning
Oven Cleaning
Kitchen Deep Cleaning
Gift Certificates
Flexible Scheduling
Details
- Year established: 1989
Highlights and features
- Family-owned since 1989 with hands-on owner management
- Dedicated cleaning teams ensure service consistency
- Personal quality checks by owner Kim Kithcart
- Satisfaction guaranteed within 24 hours of service
- Biodegradable cleaning products prioritize environmental responsibility
Services
Residential Cleaning
Our residential cleaning service provides thorough home maintenance using biodegradable products. Teams follow systematic routines including bathroom deep cleaning, furniture polishing, and floor maintenance. We offer flexible scheduling with consistent team assignments and adjust pricing based on individual client needs after the initial visit.
Office Cleaning
We maintain professional office environments through organized cleaning routines. Services include surface sanitizing, trash removal, and floor maintenance. Our insured teams arrive with all necessary equipment and follow consistent schedules while accommodating specific client requirements during initial consultations.
Eco-Friendly Cleaning
Our environmentally conscious service prioritizes biodegradable, non-toxic cleaning solutions. This approach suits clients seeking chemical-sensitive cleaning while maintaining effectiveness through proven techniques and equipment specifically designed for eco-friendly maintenance.
Oven Cleaning
We offer specialized oven cleaning as an add-on service. Our technicians use appropriate cleaning solutions and techniques to remove built-up grime from ovens, refrigerators, and kitchen cupboards for an additional fee upon request.
Flexible Scheduling
Our adaptable scheduling system maintains consistent cleaning days while providing two-hour arrival windows. We require 24-hour notice for rescheduling to avoid fees, with owner Kim Kithcart personally confirming appointment times before each service visit.
People
Kim Kithcart
Owner
Kim Kithcart founded Maid In The Shade in 1989 and maintains direct oversight of all operations. With decades of experience, she conducts quality inspections and ensures personalized client communication to maintain service standards.
Questions
What services does Maid In The Shade offer?
We provide residential and commercial cleaning services including routine maintenance, one-time cleanings, eco-friendly options, and appliance cleaning. Gift certificates are also available.
Which areas do you service?
We serve all of Sonoma County, including Petaluma, Healdsburg, Guerneville, and Sonoma.
Is your cleaning service insured?
Yes, we are fully insured and bonded with workers' compensation coverage.
How are cleaning prices determined?
Initial visits are hourly, with pricing converting to fixed rates after the first service based on individual requirements.
Do you offer satisfaction guarantees?
We guarantee complete satisfaction. Contact us within 24 hours of service for prompt resolution of any concerns.
