Business Details
31 Years
experience
Emergency
services
Disaster Restoration & Cleaning Services in Rhode Island & Connecticut
ServiceMaster by Mason has been a trusted leader in disaster restoration and specialty cleaning for over 30 years, serving homes and businesses across Rhode Island and Central & Eastern Connecticut. Founded on principles of integrity and excellence, our family-owned business combines local expertise with the global resources of ServiceMaster Restore, the worlds largest disaster restoration company. Our IICRC-certified technicians are available 24/7 to address water, fire, mold, and biohazard damage, prioritizing rapid response to minimize disruption and financial loss. We specialize in remediation over replacement, reducing costs while maintaining quality, and work seamlessly with major insurance carriers to streamline claims processes.Our commitment to customer satisfaction is reflected in our satisfaction guarantee, transparent communication, and innovative solutions like electrostatic disinfecting and advanced odor removal. With a focus on community, we support local charities and provide educational resources to help clients prevent future disasters. From historic buildings like the Boston Public Library to post-9/11 cleanup at the Pentagon, our team delivers reliable, compassionate service tailored to each clients unique needs.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Carpet Cleaning
Upholstery Cleaning
Air Duct Cleaning
Hoarder Cleanup
Odor Removal
Commercial Cleaning
Electrostatic Spraying
Details
- Year established: 1995
Highlights and features
- Available 24/7 for emergency disaster restoration services.
- Preferred provider for major insurance carriers nationwide.
- Satisfaction guarantee on all restoration and cleaning work.
- Specialize in remediation over replacement to reduce costs.
- Offer unique services like hoarder cleanup and air quality testing.
Associations and certifications
- Institute of Inspection Cleaning and Restoration Services (IICRC)
What people say
Extremely thorough
Above and beyond
Impeccable cleanup
Daily updates
Professional and respectful
Services
Water Damage Restoration
Our rapid-response team mitigates water damage using advanced extraction and drying equipment. We assess structural integrity, dry content, and restore properties to pre-loss conditions. Services include emergency board-up, mold prevention, and insurance coordination for residential and commercial clients.
Fire Damage Restoration
We address fire, smoke, and soot damage with specialized cleaning techniques and odor removal systems. Our process includes content cleaning, structural repairs, and documentation for insurance claims. Clients receive daily updates and transparent communication throughout restoration.
Mold Remediation
Our IICRC-certified technicians perform mold inspections, air quality testing, and remediation. We use containment protocols and HEPA filtration to eliminate mold safely. Services include moisture source identification and prevention strategies for long-term solutions.
Carpet Cleaning
We offer deep-cleaning services for carpets, rugs, and upholstery using truck-mounted steam extraction. Our methods remove allergens, stains, and odors while extending fabric lifespan. Commercial clients benefit from after-hours scheduling to minimize business disruption.
Electrostatic Spraying
This technology applies antimicrobial solutions to surfaces, killing 99.9% of pathogens including viruses and bacteria. Ideal for schools, healthcare facilities, and homes, the process ensures safe environments with minimal downtime and EPA-registered chemical safety.
People
Phil Mason
Co-Owner
Phil Mason co-founded ServiceMaster by Mason with a commitment to exceptional service. With decades of industry experience, he oversees operations and ensures adherence to ServiceMaster Restores high standards while maintaining local community ties.
Ryan Mason
Co-Owner
Ryan Mason co-owns ServiceMaster by Mason, focusing on client relations and innovation. He leads teams in complex restorations, including hurricane damage and biohazard cleanup, and contributes to industry education through local workshops and certifications.
Questions
What areas do you serve?
We serve Rhode Island and Central & Eastern Connecticut, including Westerly, Newport, Hartford, and New London counties.
Do you work with insurance companies?
Yes, we collaborate with all major insurance carriers to streamline claims and ensure transparent communication with adjusters.
Are your technicians certified?
All technicians are Institute of Inspection Cleaning and Restoration Services (IICRC) certified for industry-standard expertise.
What emergency services are available?
We offer 24/7 water, fire, mold, and biohazard restoration, including trauma cleanup and electrostatic disinfecting.
How do you handle large-scale disasters?
Our team mobilizes quickly with advanced equipment for structural drying, content restoration, and large-loss mitigation nationwide.
Can you assist with hoarding cleanup?
Yes, we provide compassionate hoarding and estate cleanup, including referrals to specialized support services.
Reviews (3)
Sherrie Geysen Crompton
May 08, 2018
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We've used ServiceMaster by Mason and they are all wonderful! The customer service, the timeliness, professionalism, etc. the list goes on! Awesome company!
Jeff Liguori
Apr 03, 2018
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I recently needed emergency cleanup and odor removal from an oil spill in my home. Ryan was there in less than an hour and was diligent about the follow up to ensure there was no lingering issues. He was also a sounding board in navigating the insurance claim process. Excellent company. Honest, hard working, and reliable.
Jennifer Blain
Jul 18, 2017
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This company is owned by honest and reliable people. Highly recommended, im happy to say in their field you should choose them above any other.
