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38 Years
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Emergency
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Trusted Damage Restoration Services in New Hartford, NY
Disaster Services has been a trusted name in disaster recovery for over 40 years, providing comprehensive solutions for smoke, water, fire, and mold damage restoration. Our independently-owned company combines advanced technology with a team of certified professionals who respond to emergencies within 90 minutes, offering 24/7 support to residential and commercial clients across Central New York. We maintain compliance with EPA, NYC Health Department, and IICRC guidelines while working directly with insurance providers to streamline claims processes. Our services include structural drying, odor control, debris removal, and anti-mildew treatments, backed by a guarantee of satisfaction. With decades of experience and a commitment to ethical practices, we prioritize customer needs through transparent communication and personalized service.

Our technicians undergo rigorous training to handle complex scenarios, from frozen pipe emergencies to post-fire reconstruction. We serve Utica, Rome, Clinton, and surrounding areas, maintaining a fleet of state-of-the-art equipment for rapid deployment. As a New York State licensed mold remediation contractor, we employ containment strategies that prevent cross-contamination during cleanup. Our history of successful projects demonstrates our ability to restore properties to pre-loss conditions while minimizing disruption to property owners. This combination of technical expertise, regulatory compliance, and customer-centric approach has established us as a leading disaster recovery provider in the region.
Services
Smoke Damage Water Damage Fire Damage Mold Remediation Emergency Response
Details
  • Year established: 1988
Highlights and features
  • 40+ years of disaster recovery experience with certified technicians
  • Guaranteed 90-minute response time for emergency situations
  • Direct insurance billing and claims coordination services
  • Compliant with EPA, NYC Health, and IICRC standards
  • Complete restoration services from initial assessment to final cleanup
Associations and certifications
  • EPA
  • NYC Health Department
  • IICRC
  • New York State Licensed Mold Remediation Contractor
Services
Smoke Damage
Professional smoke damage restoration using HEPA filtration and ozone deodorization. Our certified technicians remove soot residues, eliminate odors, and restore structural integrity. Services include content cleaning, pack-out storage, and furnace puff-back cleanup for residential and commercial properties.
Water Damage
24/7 water damage restoration with thermal imaging and structural drying. We handle sewage backups, pipe bursts, and storm damage using industrial pumps and moisture meters. Services include mold prevention treatments and direct insurance billing for residential and commercial clients.
Fire Damage
Comprehensive fire damage restoration from board-up to final reconstruction. Our team secures properties, removes debris, and restores contents using ultrasonic cleaning. We coordinate with insurance providers and offer temporary heating solutions during the recovery process.
Mold Remediation
Certified mold remediation following EPA and IICRC guidelines. We perform containment, air quality testing, and anti-mildew treatments. Services include basement drying, moisture monitoring, and HEPA filtration to prevent future mold growth in residential and commercial spaces.
Emergency Response
Guaranteed 90-minute response for all disaster scenarios. Our certified technicians handle water intrusion, fire damage, and mold emergencies with state-of-the-art equipment. Services operate continuously with direct insurance coordination and compliance with health department regulations.
Questions
What areas do you service?
We serve Oneida County and surrounding Central New York areas including Utica, Rome, Clinton, and New Hartford.
Are you available for emergencies?
Yes, we provide 24/7 emergency response with technicians available to dispatch within 90 minutes.
Do you work with insurance companies?
We coordinate directly with all major insurance providers for damage claims and billing.
What certifications do your technicians hold?
Our team holds IICRC certifications for water damage, mold remediation, and fire restoration.
How quickly can you respond to water damage?
We guarantee on-site arrival within 90 minutes of your emergency call for water damage situations.
Are your services guaranteed?
Yes, we guarantee all work performed with proper documentation and follow-up inspections.