Business Details
48 Years
experience
Emergency
services
Expert HVAC Services in Knoxville, TN
For over 40 years, Chancey & Reynolds has been a trusted provider of heating, ventilation, and air conditioning (HVAC) services in Knoxville, Tennessee. Founded in 1978 by Steve Chancey and Art Reynolds, our family-owned business combines decades of industry experience with a commitment to honesty, integrity, and customer satisfaction. Our team of NATE-certified technicians delivers expert maintenance, repairs, installations, and indoor air quality solutions for residential and commercial clients.Recognized by Rheem Manufacturing Company with nine Top Ten honors and Angies List with 15 Super Service Awards, we maintain an A+ rating from the Better Business Bureau. We prioritize 24/7 emergency services, transparent pricing, and personalized care, treating every customer like family. With 20,000+ satisfied clients and 500+ five-star reviews, we remain the region's leading HVAC authority.
Services
HVAC Service
Air Conditioning
Heating
New Equipment
Indoor Air Quality
HVAC Accessories
Details
- Year established: 1978
Highlights and features
- We offer over 40 years of HVAC expertise in Knoxville.
- Our team includes 15+ NATE-certified technicians.
- We provide 24/7 emergency HVAC services for urgent needs.
- Financing options available for equipment installations.
- Recognized 15 times by Angies List with Super Service Awards.
Associations and certifications
- North American Technician Excellence (NATE)
- Better Business Bureau (BBB)
What people say
Prompt service
Knowledgeable technicians
Reliable emergency support
Transparent pricing
Professional staff
Services
HVAC Service
Our HVAC service includes maintenance, repairs, and installations for all brands. With factory-authorized technicians, we ensure efficient operation, extending system lifespan and reducing energy costs. Our proactive approach prevents breakdowns, maintaining optimal comfort for homes and businesses in Knoxville and Lenoir City.
Air Conditioning
We specialize in AC services, including repairs, installations, and mini-split systems. Our technicians address cooling inefficiencies, refrigerant leaks, and component failures, ensuring reliable performance during Tennessee's hot summers. Emergency repairs are available 24/7 to restore comfort quickly.
Heating
Our heating services cover furnace and heat pump maintenance, repairs, and installations. We optimize system efficiency, address safety concerns, and offer smart thermostat upgrades. With expertise in residential and commercial heating, we ensure consistent warmth during winter months.
Indoor Air Quality
We improve indoor air quality with air filters, purification systems, and humidity control. Our solutions reduce allergens, mold, and pollutants, creating healthier environments for homes and businesses. Customized systems address specific needs, including pet dander and respiratory sensitivities.
Emergency Services
Our 24/7 emergency HVAC services address urgent heating and cooling failures. With rapid response times, we resolve critical issues like furnace outages and AC breakdowns, minimizing discomfort and operational disruptions for residential and commercial clients.
People
Steve Chancey
President
Steve Chancey co-founded Chancey & Reynolds in 1978, bringing decades of HVAC expertise. A University of Tennessee graduate, he prioritizes customer satisfaction and community service, leading the company to 40+ years of excellence in Knoxville.
Art Reynolds
Co-Founder
Art Reynolds, a University of Tennessee alumnus, co-founded Chancey & Reynolds with a focus on integrity and quality. His legacy continues through the company's commitment to reliable HVAC solutions and customer-centric service in East Tennessee.
Questions
What HVAC services does Chancey & Reynolds offer?
We provide heating, cooling, indoor air quality solutions, equipment installations, maintenance, and 24/7 emergency repairs for residential and commercial clients in Knoxville and Lenoir City.
Are your technicians certified?
Yes, our team includes NATE-certified technicians, ensuring expert service and compliance with industry standards for HVAC systems.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency services for urgent heating and cooling issues, with rapid response times to minimize discomfort.
Can I finance new HVAC equipment?
Yes, we offer financing options to help customers afford new HVAC installations, with flexible terms and low monthly payments.
What areas do you service?
We serve Knoxville, Lenoir City, and surrounding areas in East Tennessee, with two offices for faster response times.
How can I schedule an appointment?
Call our Knoxville office at 865-290-0752 or Lenoir City office at 865-213-2061, or fill out our online form for prompt scheduling.
Reviews (3)
Kari Elliott
May 21, 2018
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Thank you, Chancey & Reynolds. Matthew our technician, was able to diagnose our issue and get our unit running quickly. Fast, Friendly, and affordable. I highly recommend Chancey & Reynolds.
Peggy Fox
Mar 27, 2018
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Called Matthew early in the morning on the emergency line after we woke up to the smell of smoke coming from our heating unit. He told us immediately what we should do and made ours the first call of the day. Great service!
Sarah Coffee Burks
Apr 10, 2017
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Chancey and Reynolds is a phenomenal company! They definitely put their customers first and deliver peace of mind while doing an excellent job. They've replaced both central air systems in our home in a timely cost efficient manner while being absolutely delightful to be around in every way. They really worked with us on the second replacement as a sewage/ plumbing leak catastrophe overlooked by the inspector when we bought the house a year ago had created a horrific mess in the crawl space which getting all that fixed caused us to have to reschedule Chancey and Reynolds several times. I cannot praise this great company highly enough! Thank you from Albert and Sarah Burks
