Business Details
50+ Years
experience
Emergency
services
Trusted Carpet & Rug Services in Tonawanda, NY
Master Rug Cleaners has been a trusted name in flooring solutions since 1945, built on a legacy of family ownership and operational excellence. Our expertise spans carpet and rug cleaning, sales, and installation, serving residential and commercial clients across Western New York. With over 75 years of hands-on experience, we combine industry-leading techniques with personalized service to meet diverse flooring needs.Our team maintains certifications from The National Institute of Rug Cleaning, ensuring adherence to the highest standards. From emergency flood extraction to marine flooring installations, we prioritize customer satisfaction through transparent communication, competitive pricing, and a commitment to quality that has been passed down through three generations of family leadership.
Services
Carpet Cleaning
Rug Sales
Floor Installation
Marine Flooring
Commercial Cleaning
Upholstery Cleaning
Odor Removal
Rug Repair
Hardwood Refinishing
Emergency Extraction
Details
- Year established: 1945
Highlights and features
- We offer 75+ years of combined experience in carpet and flooring services.
- Our team is certified by The National Institute of Rug Cleaning.
- We provide free estimates for all installation and repair projects.
- Our family-owned operation guarantees personalized, local service.
- We use state-of-the-art Butler Steam Cleaning Equipment for optimal results.
Associations and certifications
- National Institute of Rug Cleaning
What people say
Brand new carpets
Perfect results
Professional courtesy
High-quality work
Timely service
Services
Carpet Cleaning
Our professional carpet cleaning services use advanced Butler Steam Cleaning Equipment to remove deep-seated dirt, stains, and odors. We serve residential and commercial clients across Western New York, offering both in-home and in-shop solutions. With 75+ years of experience, we guarantee results that extend carpet lifespan while maintaining safety for pets and children.
Rug Sales
We offer a wide selection of top-brand rugs, including Shawmark, Mannington, and Lexmark products. Our showroom in Tonawanda features options for every style, from traditional orientals to modern designs. Expert staff assist with selection and provide free estimates for custom sizing and installation.
Marine Flooring
Specializing in marine carpet cleaning, repair, and installation, we serve boat owners across Western New York. Our team handles all aspects of marine flooring, including deck matting and rubberized materials. With decades of experience, we restore boat interiors to like-new condition using industry-specific techniques.
Commercial Cleaning
We provide tailored carpet and upholstery cleaning for offices, apartments, and commercial spaces. Services include flexible scheduling, odor control, and emergency flood extraction. Our clients benefit from discounted maintenance contracts and a commitment to minimizing business disruption during service.
Rug Repair
Our in-shop rug repair services include re-fringing, binding, and stain removal for oriental and area rugs. We handle delicate restorations with care, preserving the integrity of handmade pieces. Customers receive personalized attention from our third-generation team members during every visit.
People
James Masters
Founder
Founded Master Rug Cleaners in 1945 after acquiring Wolf's Renovations. Pioneered industry knowledge through partnerships with equipment manufacturers and joined NIRC to set quality standards.
Jeffrey Masters
Current Operator
Third-generation leader maintaining family legacy since the 1990s. Oversees daily operations while upholding the high standards established by previous generations of Masters family members.
Questions
Do you offer emergency carpet cleaning services?
Yes, we provide emergency flood extraction and odor removal services for urgent situations.
What areas do you serve?
We serve all of Western New York, including Tonawanda, Buffalo, and surrounding communities.
Are your technicians certified?
Yes, our team maintains certifications from The National Institute of Rug Cleaning.
Do you clean boat carpets?
Yes, we specialize in marine carpet cleaning, repair, and installation for local boaters.
How long have you been in business?
We've been family-owned and operated since 1945, serving three generations of customers.
Do you sell flooring materials?
Yes, our Tonawanda showroom offers carpets, rugs, and flooring from top brands like Shawmark.
