Business Details
27 Years
experience
Emergency
services
Your Trusted Water Service Provider in West Milford, WV
Established in April 1999, Greater Harrison Public Service District (PSD) was formed through the consolidation of multiple water and wastewater districts to better serve Harrison County, West Virginia. Our infrastructure includes 125 miles of water lines, nine storage tanks, and a 0.75 million gallons per day wastewater treatment capacity, supported by advanced leak detection systems and telemetry monitoring. We prioritize water loss reduction through daily master meter readings, acoustic leak detection during dry months, and targeted line replacements to maintain system efficiency. Our team operates with a 'No leak too small' philosophy, conducting monthly tank inspections and step flow evaluations to isolate system sections for precise diagnostics. Committed to environmental stewardship, we balance operational excellence with community needs, offering 24/7 emergency alerts and transparent communication about service disruptions.With over two decades of service, we maintain rigorous compliance with state and federal regulations while investing in infrastructure upgrades to ensure reliable, high-quality water delivery. Our dedicated staff combines technical expertise with local knowledge to address both immediate service needs and long-term sustainability goals. Through proactive maintenance and public education initiatives, we strive to minimize waste while maximizing system resilience against weather-related challenges. Our operational history demonstrates a consistent focus on reducing physical water loss to below 20% through targeted infrastructure improvements and data-driven management practices.
Services
Water Distribution
Wastewater Treatment
Leak Detection
Emergency Repairs
Infrastructure Maintenance
Details
- Year established: 1999
Highlights and features
- We maintain 125 miles of water distribution infrastructure with advanced leak detection systems
- Our telemetry monitoring enables real-time system diagnostics and rapid emergency response
- We implement daily master meter readings to identify and address water loss issues
- Our team conducts seasonal acoustic leak detection during optimal dry weather conditions
- We combine 25 years of operational experience with modern infrastructure upgrade programs
What people say
Prompt repairs
Clear communication
Reliable supply
Professional staff
Services
Water Distribution
Our water distribution network delivers clean, potable water through 125 miles of underground pipelines. The system includes nine storage tanks with 1.7 million gallons capacity and seven main booster stations to maintain consistent pressure. We utilize telemetry monitoring for real-time flow analysis and rapid response to pressure fluctuations.
Wastewater Treatment
We operate a Class I wastewater treatment facility in West Milford along with eight satellite treatment plants. Our system handles approximately 0.75 million gallons daily through 65 miles of sewer lines, 39 lift stations, and 190 grinder pumps to ensure proper waste processing and environmental compliance.
Leak Detection
Our comprehensive leak detection program combines acoustic monitoring, step flow analysis, and daily meter readings. We conduct seasonal surveys during dry months using specialized equipment to identify and repair leaks, aiming to maintain water loss below 20% through proactive infrastructure maintenance.
Emergency Repairs
We respond to water main breaks and system emergencies with rapid repair services. Our team addresses boil water advisories, pressure loss incidents, and infrastructure failures within 4-hour response windows, utilizing real-time alerts and GPS-tracked service vehicles for efficient emergency resolution.
Infrastructure Maintenance
Our maintenance program includes replacing aging pipelines, upgrading booster stations, and installing new leak detection meters. We implement long-term improvement projects to enhance system efficiency, reduce water loss, and ensure compliance with environmental regulations through scheduled infrastructure modernization cycles.
Questions
How do I report a water emergency?
Call our 24/7 emergency line at (304) 745-3463 to report leaks, pressure loss, or other urgent issues requiring immediate attention.
What payment options are available?
We offer multiple payment methods including online transactions, mail-in checks, and in-person payments at our West Milford office during business hours.
How are water quality issues addressed?
We issue boil water advisories when necessary and conduct regular water quality testing to meet EPA standards, with annual reports available to all customers.
What infrastructure projects are underway?
Current initiatives focus on replacing aging pipelines and upgrading booster stations to improve system reliability and reduce water loss across our service area.
How can I receive service alerts?
Sign up for our emergency notification system through the website to receive immediate updates about service disruptions and water advisories.
What conservation programs do you offer?
We provide water-saving tips and leak detection assistance to help customers reduce consumption and lower utility bills through efficient water usage practices.