Business Details
41 Years
experience
Professional Carpet Cleaning Services in Buffalo, NY
Reilly's Carpet Cleaning has served Western New York since 1985, delivering professional carpet, tile, grout, and upholstery cleaning services. With over 15 years of industry experience, Brandon Reilly has built a reputation for technical expertise and customer-centric service. Our team utilizes advanced cleaning systems and pH-neutralizing solutions to prevent rapid resoiling, ensuring lasting results. We maintain an A+ rating with the Better Business Bureau and prioritize transparent pricing informed by our $45/hour operational costs.While we're currently transitioning ownership, our commitment to quality remains unchanged. We educate customers through detailed guides about industry pitfalls and proper maintenance schedules, empowering informed decisions regardless of service provider. Our legacy includes resolving complex cleaning challenges left by competitors, demonstrating our dedication to excellence.
Services
Carpet Cleaning
Tile & Grout Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Commercial Cleaning
Details
- Year established: 1985
Highlights and features
- 15+ years of industry experience with proven cleaning methodologies
- Maintain A+ Better Business Bureau rating for customer satisfaction
- Transparent pricing based on $45/hour operational costs
- Patented FIBER RINSE solution prevents rapid resoiling
- Customer testimonials demonstrate consistent service excellence
Associations and certifications
- Better Business Bureau
What people say
Excellent service
Thorough cleaning
Knowledgeable staff
Professional results
Educational approach
Services
Carpet Cleaning
Our professional carpet cleaning uses truck-mounted systems and pH-neutralizing solutions to remove deep-seated dirt while preventing rapid resoiling. We follow manufacturer recommendations for 12-18 month cleaning cycles to maintain warranties. Our technicians address traffic lane abrasion and provide spot treatment guidance for long-lasting results.
Tile & Grout Cleaning
High-pressure tile and grout cleaning removes embedded soils while preserving surface integrity. We use specialized tools for different tile types and apply sealants to protect grout lines. Our process restores appearance and maintains hygiene standards in kitchens, bathrooms, and commercial spaces.
Oriental Rug Cleaning
Hand-washing and gentle extraction techniques clean delicate fibers without damage. We use pH-balanced solutions for natural materials and provide proper drying to prevent warping. Our specialists handle both modern and antique rugs with appropriate care protocols.
Upholstery Cleaning
Low-moisture upholstery cleaning preserves fabric integrity while removing stains and allergens. We test materials for colorfastness and use appropriate solutions for different upholstery types. Our process maintains manufacturer warranties and extends furniture lifespan.
Commercial Cleaning
Scheduled maintenance programs for offices, retail spaces, and multi-unit properties. We coordinate cleaning during off-hours and provide documentation for compliance requirements. Our equipment handles high-traffic areas while minimizing business disruption.
People
Brandon Reilly
Owner/Operator
With 22+ years in IT and 15+ years in carpet cleaning, Brandon developed specialized techniques for pH-neutral cleaning. He maintains technical expertise in equipment operation and chemical applications while managing business operations.
Katie Reilly
Co-Owner
Katie transitioned from business operations to web development, creating educational resources and customer portals. She manages administrative functions and client communications while supporting technical projects.
Questions
How often should carpets be professionally cleaned?
Carpet manufacturers recommend professional cleaning every 12-18 months to maintain warranties and prevent permanent fiber damage from abrasive dirt particles.
What makes your cleaning process different?
We use pH-neutralizing FIBER RINSE solutions that prevent rapid resoiling, unlike competitors who leave cleaning residue that attracts dirt.
Do you offer commercial cleaning services?
Yes, we provide scheduled maintenance for offices and retail spaces with low-disruption cleaning during off-business hours.
Are your technicians certified?
Our team receives ongoing training in equipment operation, chemical applications, and proper drying techniques for various materials.
What areas do you service?
We primarily serve Western New York including Buffalo, Amherst, Cheektowaga, and surrounding communities.
Can you clean specialty rugs?
Yes, we handle Oriental and specialty rugs with appropriate hand-cleaning methods and pH-balanced solutions for delicate fibers.
Reviews (1)
Shauna Marie
Sep 17, 2016
Report
Reilly's carpet was very professional, with excellent prices, and amazing results! Highly reccomended! I am very happy with their service!