Business Details
30 Years
experience
Emergency
services
Your Trusted HVAC Partner in Lubbock, TX
Founded in 1996 in Lubbock, Texas, Arctic Air Conditioning & Heating has grown through customer trust and dedication to excellence. We specialize in HVAC repair, maintenance, and installation, serving residential clients across Lubbock and surrounding areas. Our team prioritizes exceptional service, treating every home as if it were our own. Recognized as The Best of Lubbock and The Best of the West multiple times, we offer comprehensive solutions for air conditioning and heating systems. We service all brands and feature the Platinum Series line, which includes industry-leading warranties. Our commitment to quality extends to using advanced equipment and techniques to ensure reliable, energy-efficient comfort.With over 25 years of local experience, we combine technical expertise with personalized care to meet each customer's unique needs. Our technicians are trained to diagnose and resolve issues promptly, minimizing disruption to your comfort. We emphasize preventive maintenance to extend system longevity and optimize performance. Arctic Air Conditioning & Heating remains family-owned and community-focused, dedicated to maintaining our reputation for integrity and superior service.
Services
AC Repair
Heater Repair
Preventive Maintenance
HVAC Installation
Platinum Series Systems
Details
- Year established: 1996
Highlights and features
- 25+ years serving Lubbock with expert HVAC solutions
- Platinum Series systems with 99-year heat exchanger warranty
- 24/7 emergency repair services available
- Factory-trained technicians for all major brands
- Locally owned with community-focused service approach
Associations and certifications
- Texas Air Conditioning License TACL 28500E
Services
AC Repair
Our AC repair service addresses cooling system emergencies and performance issues with prompt, reliable solutions. Technicians diagnose problems ranging from refrigerant leaks to compressor failures, using specialized tools and manufacturer-approved parts. We prioritize restoring comfort quickly while ensuring long-term system efficiency through proper diagnostics and repairs.
Heater Repair
Professional heater repair service maintains winter comfort by addressing furnace and heating system malfunctions. Our certified technicians identify issues like ignition problems, heat exchanger cracks, and thermostat failures. We perform repairs using quality components while explaining maintenance needs to prevent future breakdowns during cold seasons.
Preventive Maintenance
Scheduled maintenance extends HVAC system lifespan and optimizes energy efficiency. Our comprehensive inspections include cleaning coils, checking refrigerant levels, lubricating moving parts, and calibrating thermostats. Regular tune-ups help prevent unexpected failures while maintaining manufacturer warranty requirements for residential cooling and heating equipment.
HVAC Installation
Expert installation of new air conditioning and heating systems ensures proper sizing and optimal performance. We handle complete system replacements including ductwork modifications when needed. Our technicians follow strict installation protocols to maximize energy efficiency ratings while explaining operation features and warranty benefits to homeowners.
Platinum Series Systems
Platinum Series systems offer premium comfort solutions with industry-leading warranties. These high-efficiency units feature advanced components for quiet operation and energy savings. The package includes 10-year parts and labor coverage plus a 99-year heat exchanger warranty, backed by manufacturer support through the Amana-Daikin partnership.
Questions
What HVAC services do you offer?
We provide AC repair, heater repair, preventive maintenance, system installations, and Platinum Series equipment sales with comprehensive warranty coverage.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency repair services for urgent cooling and heating system failures in residential properties.
What areas do you service?
We primarily serve Lubbock, Texas and surrounding areas with prompt HVAC repair, maintenance, and installation services.
Are financing options available?
Yes, we offer financing programs to help homeowners afford necessary HVAC repairs and system replacements with flexible payment terms.
What warranty options exist?
Our Platinum Series systems include 10-year parts and labor warranties plus a 99-year heat exchanger warranty on qualifying installations.
How can I schedule service?
Contact us at 806-749-2327 (BEAR) or request service online through our website for prompt HVAC repair, maintenance, or consultation.
Reviews (2)
Anna Masten Jackson
Jun 29, 2018
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Arctic Air responded quickly and professionally when our AC let us down! We had been putting off getting a new unit as long as could because we were scared off by the price tags, but Arctic Air had a competitive price and great service! Call the Bear!
Leslie Haberer
May 28, 2018
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Quick shout out to Shane and the great folks at Arctic Air: While during this current heatwave, which is setting new records for high temperatures, as well as on a holiday weekend, our a/c went out. Shane came out today on Memorial Day to fix my air conditioner. Bless him! Thanks, Shane, and Arctic Air!
