Business Details
33 Years
experience
Professional Carpet & Duct Cleaning Services
True Care Carpet & Air Duct Cleaning has served Columbia, South Carolina for nearly three decades, specializing in comprehensive cleaning solutions for carpets, rugs, upholstery, and HVAC systems. Our technicians utilize advanced methods like encapsulation, very low moisture cleaning, and pure steam treatments to ensure thorough, safe results. We guarantee all work in writing, offering a 30-day satisfaction promise and free re-cleaning if needed. With a focus on non-toxic, dry processes, we prioritize customer safety and convenience, ensuring spaces are ready for use within an hour.Our team handles residential and commercial projects, maintaining equipment specifically designed for duct cleaning and dry sanitizing. We operate without subcontractors, maintaining direct accountability for every service performed. Our A+ BBB rating reflects our commitment to resolving customer concerns transparently, including public documentation of disputed reviews. We emphasize proper maintenance education to extend the life of carpets, rugs, and HVAC systems while addressing complex issues like mold remediation and pet odor removal.
Services
Carpet Cleaning
Duct Cleaning
Upholstery Cleaning
Dry Sanitizing
Mold Remediation
Details
- Year established: 1993
Highlights and features
- 30+ years of local experience in Columbia, SC
- No subcontractors direct service accountability
- Written 30-day satisfaction guarantee on all work
- Non-toxic, dry cleaning methods for immediate use
- Specialized equipment for HVAC duct and mold remediation
Associations and certifications
- BBB A+ Rating
What people say
Satisfaction guaranteed
Non-toxic methods
Written guarantees
30+ years experience
A+ BBB rating
Services
Carpet Cleaning
Our carpet cleaning combines encapsulation, VLM, and hot water extraction methods to remove deep-seated dirt while preserving fibers. Non-toxic solutions ensure safety for families and pets. Technicians move furniture and restore pile texture, guaranteeing results for 30 days.
Duct Cleaning
Professional HVAC duct cleaning uses HEPA vacuums and rotary tools to eliminate allergens and improve air quality. Wireless cameras inspect systems for mold or blockages. Basic packages start at 8 vents plus one return for comprehensive residential cleaning.
Upholstery Cleaning
We clean all fabric types following manufacturer guidelines. Full-service options include pre-treatment, steam cleaning, and soil extraction. Services restore sofas, love seats, and recliners to like-new condition with dry times under one hour.
Dry Sanitizing
ULV fogging systems apply disinfectants that kill 99.9% of bacteria. Commercial and residential options start at $450, covering entire homes or businesses. Safe for immediate occupancy after treatment completion.
Mold Remediation
Specialized treatments address mold and mildew in carpets, padding, and HVAC systems. Moisture control barriers prevent recurrence. Technicians use EPA-registered disinfectants to eliminate spores and restore affected areas.
People
C.D.W.
Owner
With nearly 30 years in the cleaning industry, C.D.W. leads True Care Carpet's commitment to quality. He oversees daily operations and customer satisfaction, ensuring all services meet written guarantees.
Questions
Do you offer a satisfaction guarantee?
Yes, all work is guaranteed for 30 days. We'll re-clean at no charge if results aren't satisfactory.
What payment methods do you accept?
We accept cash, local checks, credit cards, and debit cards. Payment is due upon service completion.
Are your cleaning methods safe for pets?
Yes, we use non-toxic solutions that won't harm pets or family members.
How long does carpet cleaning take?
Most homes complete in 2-4 hours. Carpets dry completely in about an hour.
Do you clean commercial spaces?
Yes, we offer commercial rates for offices, churches, and other business locations.
Can you remove pet urine odors?
Our specialized treatments eliminate pet urine odors at the source using enzyme-based solutions.
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