Business Details
13 Years
experience
Emergency
services
Your Trusted Partner for Carpet & Floor Cleaning in Wilmington, NC
Finesse Pro Services has been serving Pender, Onslow, and New Hanover counties for over a decade, delivering exceptional cleaning results to residential and commercial clients. Our team includes two master technicians with 26 years of combined on-site experience, ensuring we handle even the toughest jobs with expertise. We guarantee on-time service and 100% customer satisfaction, backed by rigorous background checks conducted by Google. Our comprehensive services include carpet cleaning, upholstery cleaning, hard floor cleaning, tile and grout cleaning, carpet patching and stretching, advanced carpet/fabric protector application, and pet odor remediation. We utilize state-of-the-art equipment, premium cleaning agents, and proprietary techniques to achieve superior results.Our commitment to quality extends to property managers and commercial clients, offering tailored maintenance programs for retail spaces, restaurants, offices, and churches. We serve Jacksonville, Sneads Ferry, Holly Ridge, North Topsail Beach, Surf City, Topsail Beach, Hampstead, Wilmington, Porters Neck, Ogden, and Bayshore. Our proprietary hybrid cleaning method, developed over 10 years by owner Jeffrey Wheatley, sets us apart from competitors. We maintain full licensing and insurance, offer a 100% satisfaction guarantee, and provide transparent communication throughout every project.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Tile and Grout Cleaning
Water Damage Restoration
Hardwood Floor Cleaning
Carpet Repair
Auto Detailing
Details
- Year established: 2013
Highlights and features
- We implement a patented hybrid cleaning method developed over 10 years by our owner-operator
- Our team includes two master technicians with 26 years combined on-site experience
- We guarantee on-time service with appointment reminders and real-time technician tracking
- We offer 100% satisfaction guarantee with free return visits for any concerns
- We utilize state-of-the-art equipment and natural, pet-safe cleaning solutions
What people say
Arrived on time
Professional technicians
Stains disappeared
Quick response
Pet-friendly solutions
Services
Carpet Cleaning
Our proprietary hybrid cleaning method removes deep-seated dirt and bacteria while preserving carpet fibers. We use low-VOC solutions safe for pets and children, with rapid drying times of 5-6 hours. Our technicians handle both residential and commercial projects, including post-construction cleaning and stain removal.
Water Damage Restoration
We provide 24/7 emergency water extraction using truck-mounted equipment and thermal imaging to detect hidden moisture. Our LGR dehumidifiers dry structures efficiently while preventing mold growth. Full reconstruction services restore properties to pre-loss condition following hurricane damage or plumbing failures.
Area Rug Cleaning
Specializing in fine fiber rugs, we offer both on-site and facility-based cleaning. Our process includes dye-locking to prevent color bleeding, deep sanitization, and odor removal. We handle delicate wool, silk, and oriental rugs with white-glove pickup and delivery service available.
Auto Detailing
From express washes to elite detailing packages, we use premium products for paint correction and interior restoration. Services include headlight restoration, engine detailing, and odor elimination with ozone treatment. Mobile services available for convenience.
Carpet Repair
We specialize in seamless carpet patching, seam repair, and power stretching to eliminate wrinkles. Our technicians match fibers precisely using closet remnants or distributor materials. Bleach spot dyeing restores discolored areas to their original appearance without full replacement.
People
Jeffrey Wheatley
Owner-Operator
With over a decade developing proprietary cleaning methods, Jeffrey leads our technical team. His expertise in carpet chemistry and restoration ensures innovative solutions for challenging projects. He personally oversees quality control and technician training.
Questions
How should I prepare for my carpet cleaning appointment?
Clear small items from floors and move furniture to expose maximum carpet area. Our technicians will handle the rest using professional-grade equipment and solutions.
What makes your cleaning method different from competitors?
Our proprietary hybrid system developed over 10 years combines truck-mounted power with precision tools for deeper cleaning and faster drying times compared to standard methods.
Do you offer emergency water damage services?
Yes, we provide 24/7 emergency response for water intrusion from storms or plumbing failures, with thermal imaging and industrial drying equipment to prevent long-term damage.
Are your cleaning products safe for pets and children?
All solutions use natural ingredients and essential oils with low VOC content, ensuring safety for families and pets while maintaining powerful cleaning performance.
How long does the average carpet cleaning take?
Most residential jobs complete in 1-2 hours using our efficient process, with carpets dry to the touch within 5-6 hours under normal conditions.
Do you service commercial properties?
Yes, we maintain regular schedules for retail stores, offices, churches, and rental properties with minimal disruption to business operations.
Reviews (3)
Joel Sheesley
Apr 11, 2016
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Excellent service and great results! I had our bathroom tile and grout cleaned and was quite impressed with the results. 4 months later, it still looks great!
Jennie Jackson
Mar 15, 2016
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I used Finesse Pro Services for a residential clean (namely our second floor and our stairs) and they did a phenomenal job. The carpets look.
Moxon Johnny
Sep 19, 2015
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By far the best carpet cleaning company in the area. Such great customer service and quality work at an affordable price. The guy that did our.
