Business Details
50+ Years
experience
Your Trusted Source for Quality Furniture & Custom Design Solutions
Since 1945, Walter E. Smithe Furniture & Design has been a family-owned and operated Chicago-based business dedicated to providing high-quality home furnishings and expert design services. With four generations of experience, we offer a comprehensive selection of furniture for every room, including living, dining, bedroom, home office, youth, and outdoor spaces, sourced from over 200 trusted brands. Our team of professional designers provides complimentary consultations to help clients create personalized, stylish spaces tailored to their unique tastes and budgets. We maintain 10 Chicagoland showrooms and a location in Naples, Florida, while also offering virtual design services for nationwide accessibility. Our commitment to quality is reflected in our durable, customizable furniture options, including quick-ship and custom-order pieces designed to meet immediate and long-term needs.We emphasize customer satisfaction through end-to-end service, from initial design concepts to delivery and beyond, ensuring lasting value for every client. Our expertise spans formal and casual interiors, with specialized attention to modern trends and timeless craftsmanship. As an industry leader, we combine local market knowledge with a global perspective on design innovation. Our dedication to excellence is evidenced by our partnerships with reputable manufacturers and our focus on sustainable practices. We stand behind every product with confidence, offering warranties and support that underscore our commitment to client satisfaction.
Services
Custom Furniture Design
Showroom Consultations
Quick-Ship Furniture
Home Office Furnishings
Outdoor Living Solutions
Mattress Selection
Furniture Restoration
Room Planning Tools
Financing Options
Delivery Services
Details
- Year established: 1945
Highlights and features
- We offer four generations of furniture industry expertise since 1945
- Our designers provide complimentary consultations for personalized space planning
- We curate over 200 quality furniture brands for diverse style preferences
- 10 regional showrooms provide hands-on access to our complete product range
- We combine quick-ship options with made-to-order customization capabilities
Services
Custom Furniture Design
Our designers create personalized furniture solutions matching individual style preferences and spatial requirements. We coordinate custom upholstery, wood finishes, and fabric selections to ensure perfect integration with existing decor. Clients receive comprehensive space planning assistance with 3D visualization tools to preview final results before production begins.
Showroom Consultations
Visit any of our 10 Chicagoland showrooms for hands-on furniture evaluations with expert design guidance. Our consultants help clients select pieces that balance aesthetic appeal with functional requirements while considering budget parameters. Showroom experiences include material swatch comparisons and room layout demonstrations.
Quick-Ship Furniture
Access pre-selected inventory items available for rapid delivery within 7-14 days. This collection features popular designs from top manufacturers in current trending styles. Quick-ship options maintain full customization capabilities for fabric and finish selections while reducing production timelines.
Home Office Furnishings
Specialized solutions for productive home workspaces including ergonomic seating, functional storage systems, and stylish desk arrangements. Our designers optimize layouts for comfort and efficiency while maintaining aesthetic cohesion with existing interior decor schemes.
Outdoor Living Solutions
Comprehensive outdoor furniture collections featuring weather-resistant materials and durable construction. Services include patio layout planning, selection of UV-resistant fabrics, and coordination of dining, lounging, and accent pieces to create cohesive exterior living spaces.
Questions
What services does Walter E. Smithe Furniture & Design offer?
We provide custom furniture design, showroom consultations, quick-ship options, home office furnishings, outdoor living solutions, and complimentary design services.
Do you offer financing options for furniture purchases?
Yes, we offer SmitheCard financing to help customers purchase furniture with flexible payment terms.
What areas do you serve?
We serve Chicago, Naples FL, and the Chicagoland area through 10 regional showrooms and our e-commerce platform.
Can I schedule a design consultation?
Yes, we offer complimentary design consultations in-store, at-home, or virtually through our website.
What furniture brands do you carry?
We feature over 200 trusted brands including American Leather, La-Z-Boy, Universal Furniture, and Ekornes.
Do you provide delivery services?
Yes, we offer delivery services for all furniture purchases with professional setup assistance available.
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Reviews (3)
David Ligler
Apr 13, 2018
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The quality of the furniture is sub par and not worth the money. The only thing worse than their furniture is their customer service who refuse to address the issues with the poor craftsmanship. Unwilling to take responsibility for their own product. I would not recommend buying anything from them. We have bought a couch, loveseat and two leather chairs, had issues with all of it.
Amanda Unter
Jun 15, 2017
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Our family had a wonderful experience with them when finding new bedroom furniture for our sons. A designer came in to help and went above and beyond in finding bunk beds and additional pieces to match a dresser I wanted to keep with the room. Our boys have loved sleeping in their new room!
Charlene Handler
Jun 02, 2016
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I received a call last week from our Sale Rep from the Lincolnshire location after multiple left message I was finally able to reach him today only for him to tell us that our order placed 5 weeks ago is under audit. He proceeded to tell me that he under sold us our couch by $10,000.00 and that the Brothers graciously agreed to split the difference with us. The couch we purchased was $6,850.00, under sold by 146%, how is that even possible?
He told me that the fine print on back side of the sales agreement states that prices can change, I do not have the back side of the paperwork because it was emailed to me and never hand delivered as promised by our Sales Rep. Once you agree on a price and give your deposit both parties should honor the agreement. For the last 5 weeks I have been under the impression that my couch was in production and that I only had 5 more weeks until I would get the call for delivery.
This is terrible way to do business. I would never recommend Walter E Smithe to anyone nor would I ever shop here again. A local owned family business that prides itself on good ethics is all smoke and mirrors.
He told me that the fine print on back side of the sales agreement states that prices can change, I do not have the back side of the paperwork because it was emailed to me and never hand delivered as promised by our Sales Rep. Once you agree on a price and give your deposit both parties should honor the agreement. For the last 5 weeks I have been under the impression that my couch was in production and that I only had 5 more weeks until I would get the call for delivery.
This is terrible way to do business. I would never recommend Walter E Smithe to anyone nor would I ever shop here again. A local owned family business that prides itself on good ethics is all smoke and mirrors.
