Business Details
38 Years
experience
Trusted Commercial Cleaning & Safety Services in Nashville
SMS Holdings delivers customized solutions with a Whatever It Takes attitude, combining decades of experience, proven processes, and dedicated personnel. Our family of companies provides commercial housekeeping, safety, managed staffing, and uniform services to high-traffic facilities nationwide, including airports, hospitals, hotels, and stadiums. Founded in 1988 by William T. Coakley, weve grown into a premier service provider while maintaining core values of honesty, integrity, and hard work. Our centralized Corporate Support Center in Nashville, TN, ensures consistent quality across 100+ professionals. We prioritize innovation, investing in technology and training programs to deliver reliable, cost-effective solutions.Our philosophy emphasizes transparency, accountability, and community impact through initiatives like SMS Cares, which supports employees during crises. With five operating companies, we offer synergistic benefits and shared expertise across industries. Our mission is to provide peace of mind to clients, growth opportunities for employees, and lasting value for stakeholders. Recognized for excellence in service delivery, we continue seeking strategic partnerships and acquisitions to expand our capabilities. Our commitment to God-centered values and a fun, hardworking culture defines our approach to business and customer satisfaction.
Services
Commercial Cleaning
Safety Programs
Uniform Distribution
Managed Staffing
Hospitality Services
Facility Maintenance
Disaster Response
Franchise Operations
Details
- Year established: 1988
Highlights and features
- We have 37 years of experience in commercial cleaning and safety services.
- Our five operating companies offer synergistic, industry-specific expertise.
- Proven processes ensure consistent, high-quality service delivery nationwide.
- Centralized support from 100+ professionals in our Nashville headquarters.
- Commitment to core values drives long-term client and employee satisfaction.
What people say
Exceptional service quality
Dedicated team members
Consistent results
Strong community focus
Services
Commercial Cleaning
Our commercial cleaning programs maintain high-traffic facilities like airports and stadiums with proven methods. We reduce operational costs while improving visitor experiences through consistent service standards. Specialized teams handle healthcare, hospitality, and retail environments nationwide.
Uniform Distribution
ServiceWear Apparel provides uniforms from top brands like Dickies and Bulwark through OMNIA Partners. We offer 75,000+ customization options for government agencies and commercial enterprises. Nationwide delivery ensures timely workforce apparel solutions.
Safety Programs
Block by Block ambassadors deliver safety and hospitality services in downtown districts across 100+ cities. Our trained personnel patrol public spaces, enhancing community security and visitor experiences. Integrated outreach programs support local initiatives.
Managed Staffing
We provide trained personnel for cleaning, maintenance, and hospitality roles across multiple industries. Centralized HR and payroll systems ensure staffing consistency nationwide. Custom programs match client-specific operational needs.
Franchise Operations
WTC Ventures operates 100+ Wendys locations in the Pacific Northwest with quality assurance programs. Legacy Wings manages Wingstop franchises in North Carolina, focusing on customer experience and team development.
People
Keith Wolken
Chairman and CEO
Keith leads SMS Holdings with a focus on reliable service quality and strategic growth. He oversees operations across five companies and 100+ corporate professionals.
Hiram Cox
Chief Financial Officer
Hiram manages core operations and the Nashville Corporate Support Center, ensuring financial stability and administrative efficiency across all SMS Holdings divisions.
Jim Burnett
Executive Vice President
Jim directs business development initiatives, driving consistent growth across operating companies and client partnerships nationwide.
Dan Rakestraw
President, Acquisitions
Dan identifies strategic acquisition opportunities, expanding SMS Holdings capabilities through targeted partnerships and investments.
Questions
What industries does SMS Holdings serve?
We serve airports, healthcare facilities, stadiums, government buildings, hotels, and retail centers nationwide.
How long has SMS Holdings been in business?
We’ve provided commercial services since 1988, with decades of combined leadership experience.
Do you operate outside the southeastern United States?
Yes, we serve clients nationwide, including the Pacific Northwest and North Carolina.
What sets SMS Holdings apart from competitors?
Our Whatever It Takes philosophy, centralized support system, and values-driven approach ensure superior service consistency.
Can SMS Holdings handle large-scale facility maintenance?
Our proven programs manage high-traffic facilities with cost-effective cleaning and maintenance solutions.
