Business Details
34 Years
experience
Emergency
services
Trusted Floor Cleaning Services Columbus OH
Founded in 1992 by Adam and Maria Cox, Signature Carpet Care began as a family-owned carpet cleaning business serving Central Ohio. Over three decades, we built our reputation on quality service, employee care, and community trust. In 2017, Jamie and Cheryl Messenger acquired the company, continuing its legacy while expanding into commercial markets. Today, we specialize in residential and commercial floor care, including carpet cleaning, upholstery restoration, tile & grout services, and 24/7 emergency flood response. Our IICRC-certified technicians use advanced equipment to deliver results-driven solutions for homes, hotels, hospitals, and Fortune 1000 headquarters.Guided by values of integrity and family, we prioritize customer satisfaction and employee well-being, ensuring every client receives personalized attention. With strategic growth and a focus on lasting relationships, weve become a trusted name in Central Ohios cleaning industry. Our commitment to excellence remains unwavering, whether serving a homeowner or managing large-scale commercial projects.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Odor Treatment
Hard Surface Floor Cleaning
Commercial Cleaning
24/7 Emergency Flood Service
Details
- Year established: 1992
Highlights and features
- 30+ years of combined residential and commercial cleaning expertise
- IICRC-certified technicians with advanced training
- 24/7 emergency flood response available
- Family-owned with personalized client attention
- Free cleaning demos for commercial clients
Associations and certifications
- IICRC
What people say
Excellent service
Reliable team
Professional technicians
Quick emergency response
Trustworthy company
Services
Carpet Cleaning
Our IICRC-certified technicians use hot water extraction and low-moisture methods to deep-clean carpets, removing stains and allergens while extending carpet lifespan. Residential and commercial services include pre-treatment, truck-mounted extraction, and eco-friendly solutions. Clients benefit from improved indoor air quality and restored carpet appearance.
24/7 Emergency Flood Service
Immediate response for water emergencies, including extraction, drying, and structural restoration. We handle residential and commercial claims with industrial equipment and strategic partnerships. Services minimize damage, prevent mold growth, and restore properties to pre-loss condition within critical 48-hour windows.
Tile & Grout Cleaning
Specialized cleaning for VCT, LVT, marble, and terrazzo floors using high-pressure steam and pH-balanced cleaners. Commercial clients receive scheduled maintenance plans to preserve high-traffic areas. Results include sanitized surfaces, renewed grout lines, and slip-resistant finishes that meet safety standards.
Upholstery Cleaning
Professional cleaning of sofas, chairs, and office furniture using truck-mounted systems and spotless blotting techniques. Services remove embedded dirt, pet dander, and stains while protecting fabric warranties. Clients experience improved aesthetics and extended furniture lifespan with minimal downtime.
Commercial Floor Maintenance
Customized programs for offices, hotels, and retail spaces including daily/weekly cleaning, strip-and-wax, and disinfectant application. We accommodate business hours with unobtrusive service and provide free on-site demonstrations. Clients receive consistent quality through our trained management team and quality control checks.
People
Jamie Messenger
Owner & Operator
With 20+ years in service leadership, Jamie acquired Signature in 2017 to build on its family values. He focuses on employee development and client relationships, leveraging operational expertise from commercial property management and sales leadership roles.
Cheryl Messenger
Co-Owner
Originally from Prince Edward Island, Cheryl supports business operations and client relations. Her background in organizational management complements Jamie's field expertise, ensuring smooth day-to-day operations for the Columbus-based company.
Questions
What types of flooring do you service?
We handle all carpet types, VCT, LVT, marble, terrazzo, and wood floors for residential and commercial clients.
Are you available for emergency water damage?
Yes, our 24/7 emergency team responds within 2 hours for flood damage, pipe bursts, and storm-related incidents.
Do you work with commercial clients?
We serve Fortune 1000 companies, hospitals, schools, and retail chains with customized cleaning programs and dedicated account managers.
Are your technicians certified?
All cleaning specialists hold IICRC certifications in water damage restoration and carpet cleaning standards.
What areas do you service?
We operate throughout Central Ohio, including Columbus suburbs and commercial hubs in Franklin County.
Do you offer free estimates?
Commercial clients receive free on-site demonstrations and customized proposals tailored to their facility needs.
