Business Details
47 Years
experience
Your Trusted HVAC Experts in El Paso & Las Cruces
Gray Refrigeration has served El Paso and Las Cruces since 1979, combining small-business care with large-company efficiency. Our team of NATE-certified technicians delivers expert HVAC installation, repair, and maintenance, supported by decades of industry experience. With a Better Business Bureau membership and Carrier factory authorization, we prioritize technical excellence rooted in our engineering expertise. Our installers and service technicians undergo regular training to ensure top-tier performance. We are committed to quality products, energy-efficient solutions, and personalized service that meets residential and commercial needs.Our preventive maintenance agreements and 24/7 emergency support guarantee year-round comfort. As a Wells Fargo financing partner, we offer flexible payment options for HVAC upgrades. Our reputation as El Paso's most recommended HVAC provider reflects our dedication to customer satisfaction. We maintain physical locations in both El Paso and Las Cruces for local accessibility. Every service call includes a 1-hour minimum labor charge with payment due at service completion.
Services
HVAC Repair
Plumbing Services
HVAC Installation
Preventive Maintenance
Drain Cleaning
Water Heater Services
Fixture Installation
Air Conditioner Systems
Heat Pumps
Ductless Systems
Details
- Year established: 1979
Highlights and features
- We offer over 40 years of HVAC expertise in El Paso and Las Cruces
- Our team includes NATE-certified technicians for superior service quality
- We're a Better Business Bureau-accredited Carrier factory authorized dealer
- We provide free estimates on all HVAC equipment upgrades and installations
- Our preventive maintenance agreements ensure long-term system efficiency
Associations and certifications
- Better Business Bureau
- Carrier
- NATE
Services
HVAC Repair
Gray Refrigeration provides comprehensive HVAC repair services for all makes and models. Our NATE-certified technicians diagnose and fix furnace, air conditioner, and heat pump issues with precision. We bill on time-and-materials basis with a 1-hour minimum labor charge for all service calls.
Preventive Maintenance
Our preventive maintenance agreements keep HVAC systems operating at peak efficiency. Technicians perform comprehensive inspections of motors, coils, filters, and housing components. Regular tune-ups improve energy efficiency and extend equipment lifespan while maintaining warranty validity.
HVAC Installation
We install complete HVAC solutions including split systems, heat pumps, and ductless units. Our free estimates cover equipment replacement and new construction installations. Factory-authorized Carrier products ensure energy-efficient performance meeting modern comfort standards.
Plumbing Services
Gray's plumbing experts handle drain cleaning, water heater maintenance, and fixture installations. With decades of experience, we resolve pipe leaks and clogs while ensuring proper system integration with HVAC equipment for residential and commercial properties.
Energy Efficiency Solutions
Our team recommends programmable thermostats, Energy Star equipment upgrades, and duct sealing solutions. We help customers reduce energy bills through system optimization and proper insulation while maintaining indoor comfort levels year-round.
Questions
How often should I service my HVAC system?
We recommend annual maintenance for heating systems and cooling systems to ensure optimal performance and longevity.
What HVAC financing options are available?
We offer Wells Fargo financing solutions for HVAC equipment upgrades, replacements, and new installations.
Do you service both residential and commercial systems?
Yes, we provide HVAC solutions for both residential homes and commercial buildings across the region.
What indicates needing a new HVAC system?
Frequent repairs, inefficient operation, and systems over 15 years old typically warrant replacement consideration.
Are your technicians certified?
All service technicians are NATE-certified with ongoing training in the latest HVAC technologies and practices.
