Business Details
22 Years
experience
Emergency
services
Trusted Carpet Cleaning & Repair Services in Novi, MI
1 Stop Carpet Care has been a trusted provider of carpet cleaning, repair, and restoration services in Novi, Michigan since 2004. Our team of IICRC-certified professionals brings over 28 years of combined industry experience to every project, specializing in carpet stretching, water damage restoration, and deep cleaning for residential and commercial properties. We pride ourselves on using state-of-the-art equipment and proven techniques to address even the most challenging carpet issues, including pet stains, odor removal, and tile cleaning. Our commitment to quality service is reflected in our decades-long reputation, five-star reviews, and the satisfaction of clients who have relied on us since our founding.We offer free estimates, 24/7 emergency services, and personalized solutions tailored to each client's unique needs. Our expertise extends beyond surface cleaning to include comprehensive care that extends carpet lifespan and improves indoor air quality. With a focus on customer satisfaction, we guarantee quality service and maintain transparency throughout every project. Our team's dedication to excellence has made us a preferred choice for homeowners and businesses across Southeast Michigan.
Services
Carpet Stretching
Residential Cleaning
Commercial Cleaning
Water Damage Restoration
Upholstery Cleaning
Tile Cleaning
Odor Removal
Carpet Repair
Deodorization
Details
- Year established: 2004
Highlights and features
- Over 28 years of combined industry experience
- IICRC-certified cleaning and restoration experts
- Free estimates and honest pricing
- 24/7 emergency water damage response
- Five-star reviews from satisfied clients
Associations and certifications
- IICRC
What people say
Exceptional service
Good as new
100% better
Extremely pleased
Hands down my go-to
Services
Carpet Stretching
Our specialized carpet stretching service eliminates wrinkles and tripping hazards using professional tools and techniques. With 6-8 stretches performed weekly, we have extensive experience restoring carpet integrity without requiring furniture removal. This service extends carpet lifespan and improves safety while maintaining your home's appearance.
Water Damage Restoration
We provide 24/7 water damage restoration using industrial-grade extraction equipment and dehumidification systems. Our team addresses moisture from burst pipes, weather events, or plumbing issues to prevent mold growth and structural damage. We identify water sources and implement comprehensive drying solutions for complete restoration.
Residential Cleaning
Our residential carpet cleaning utilizes hot water extraction and encapsulation methods to remove deep-seated dirt, allergens, and stains. The process includes pre-treatment, thorough cleaning, and protective treatments that maintain carpet quality while improving indoor air quality for families and allergy sufferers.
Commercial Cleaning
Designed for offices and multi-family properties, our commercial cleaning employs encapsulation technology that allows immediate use of cleaned areas. This method provides fast drying times and minimal business disruption while maintaining professional-grade cleanliness standards for high-traffic commercial environments.
Upholstery Cleaning
We restore furniture appearance using specialized cleaning solutions tailored to fabric types. Our technicians remove stains, odors, and allergens from sofas, chairs, and sectionals while preserving fabric integrity. Protective treatments help maintain cleanliness between professional cleanings for extended furniture life.
People
Eric
Lead Technician
Eric specializes in carpet stretching and cleaning with over a decade of experience. Clients praise his attention to detail and ability to restore carpets to like-new condition while providing exceptional customer service.
Dave
Owner
As owner, Dave oversees operations with 28+ years in the industry. His expertise in complex cleaning challenges and commitment to quality has built the company's reputation for reliable, high-standard service since 2004.
Drew
Senior Technician
Drew specializes in stain removal and odor elimination, particularly for pet-related damage. His technical knowledge and use of advanced equipment deliver thorough results while maintaining open communication with clients.
A.J.
Assistant Technician
A.J. supports cleaning and repair operations with a focus on customer interaction. Known for punctuality and professionalism, he contributes to the team's efficiency and client satisfaction during service appointments.
Questions
What services does 1 Stop Carpet Care offer?
We provide carpet stretching, cleaning, water damage restoration, upholstery cleaning, tile cleaning, and odor removal services for residential and commercial clients in Southeast Michigan.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage restoration and urgent carpet issues with immediate technician availability.
Which areas do you serve?
We serve Novi, Canton, Farmington Hills, Livonia, Northville, and surrounding communities in Southeast Michigan.
Are your technicians certified?
Yes, our team includes IICRC-certified professionals trained in carpet cleaning, repair, and water damage restoration techniques.
How long does carpet cleaning take?
Residential cleaning typically takes 1-2 hours depending on size, with carpets drying in 3-6 hours using our high-efficiency equipment.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all our services with transparent pricing and no hidden fees.
Reviews (3)
Rusty A. Davis
Mar 10, 2017
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Eric did a great job. Came in a little early, surveyed the job, immediately went to work. He did 2 bedrooms, hallway and staircase and scotch guarded stairs and hallway. He was out in a little over an hour. Very reasonable. This is 2nd time we've used 1 Stop. Highly recommend 1 Stop and Eric S.
Donna Musser
Oct 18, 2016
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Eric did a great job. Had quite a few pet vomit stains that are totally gone. He paid particular attention to detail - like an area that he just was not satisfied with that he went back over. Would recommend to anyone.
Corinne Kaounas
Oct 21, 2015
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Drew V. did such a wonderful job cleaning our house. He is a very nice person with a wonderful personality. I would recommend him to anyone. I will also be using his services at other locations.
