Business Details
31 Years
experience
Emergency
services
Trusted Carpet Cleaning & Restoration in Green Bay, WI
Founded in 1995, Jensens Carpet Care has established itself as a trusted leader in carpet cleaning and restoration services across Green Bay, Wisconsin, and surrounding areas. Our team of certified professionals specializes in advanced techniques for carpet cleaning, water damage restoration, fire and smoke remediation, and pet stain removal, utilizing state-of-the-art truck-mounted equipment and eco-friendly Planet Guard products. With over 25 years of experience, we prioritize customer satisfaction through personalized service, transparent communication, and a 100% satisfaction guarantee.Our commitment to excellence is reflected in our membership with the Apartment Association of Northeast Wisconsin and our continuous investment in industry training. We serve both residential and commercial clients, offering tailored solutions to protect investments in homes, businesses, and indoor environments while maintaining the highest standards of cleanliness and safety.
Services
Carpet Cleaning
Odor Removal
Pet Stain Removal
Water Damage Cleanup
Upholstery Cleaning
Carpet Repair
Flooring Restoration
Grout Cleaning
Fire Damage Restoration
Spot & Stain Removal
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of experience in carpet cleaning and restoration services.
- Our team uses state-of-the-art truck-mounted steam cleaning equipment.
- We provide 100% satisfaction guarantee on all our services.
- We are certified in water damage, fire restoration, and carpet repair.
- We use non-toxic, environmentally friendly Planet Guard cleaning products.
What people say
Professional technicians
Spot removal success
Eco-friendly solutions
100% satisfaction guarantee
Excellent customer service
Services
Carpet Cleaning
Our truck-mounted steam cleaning removes deep-seated dirt and bacteria using non-toxic solutions. The Rotovac 360i system agitates fibers multidirectionally for residue-free results. Technicians complete post-inspection walkthroughs to ensure complete satisfaction.
Water Damage Cleanup
We extract standing water and dry affected areas using industrial equipment. Our certified technicians document damage for insurance claims and restore carpets to pre-loss condition. Emergency services available 24/7 for urgent situations.
Pet Stain Removal
Specialized enzymatic treatments eliminate pet urine odors at the source. We use non-toxic solutions safe for pets and families. Technicians address both visible stains and hidden moisture in padding or subfloors.
Fire Damage Restoration
We remove soot residue and neutralize smoke odors from carpets and upholstery. Our process includes HEPA vacuuming, ozone treatment, and antimicrobial application to restore indoor air quality after fire incidents.
Upholstery Cleaning
Hot water extraction cleans sofas, chairs, and other upholstered furniture. Technicians use gentle solutions for delicate fabrics while removing embedded soils. Protective corner guards prevent damage during furniture movement.
People
Joel Jensen
Owner
Joel founded the company in 1995 after obtaining certifications in carpet cleaning and restoration. He leads continuous training programs for technicians and maintains active membership with the Apartment Association of Northeast Wisconsin since 2004.
Questions
What areas do you service?
We serve Green Bay, De Pere, Allouez, Ashwaubenon, Bellevue, Howard, Hobart, Ledgeview, Oneida, and all Northeast Wisconsin communities.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage, fire restoration, and urgent cleaning needs with immediate technician dispatch.
Are your cleaning products safe for pets and children?
We use Planet Guard eco-friendly solutions that are non-toxic, biodegradable, and safe for pets and children when used as directed.
How often should carpets be professionally cleaned?
Manufacturers recommend professional cleaning every 12-18 months. High-traffic areas or homes with pets may require more frequent maintenance.
Do you work with insurance companies?
Yes, we collaborate with all major insurance carriers for fire, water damage, and restoration claims, providing detailed documentation for claims processing.
What is your satisfaction guarantee?
We guarantee 100% satisfaction with our work. If you're not completely satisfied, we'll return to address concerns at no additional charge.
Reviews (3)
Jo Ellen Suttner Thompson
Aug 06, 2017
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This was the first time I used Jensen's and they exceeded my expectations. They called before to confirm, day of to make sure all was good and the day.
Lynne Van Rixel Wendrick
Jul 22, 2017
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Can't even tell you how many times they have "saved" me! Flood, family gatherings, tile cleaning, etc. Highly recommend. My "go-to" guys.
Wendy Swinsky
May 05, 2017
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I am always impressed with Jensen's! Highly recommend them! They came yesterday and stretched and cleaned all my carpets! Beautiful job! Didn't think.
