Business Details
25 Years
experience
Handmade Rugs & Expert Rug Services in Santa Fe, NM
The Rugman of Santa Fe has been a trusted provider of handmade area rugs since 2001. Founded by Ercan Nalkiran, a Macedonian Turk with deep heritage in textile craftsmanship, our business combines cultural expertise with a commitment to quality and ethical sourcing. We specialize in natural-dyed rugs handcrafted across Iran, Afghanistan, Pakistan, the Balkans, the Caucasus, and Turkey, ensuring transparency in materials and production methods. Our team personally selects each rug during annual buying trips, prioritizing color harmony, durability, and value for our clients. Beyond retail, we offer comprehensive rug care services including eco-friendly cleaning, expert repairs, and professional appraisals.Our approach emphasizes personalized service, with no-pressure consultations and complimentary Turkish tea to create a welcoming environment. With over two decades of experience, we stand behind our products with confidence, serving both local and international customers through careful packaging and delivery. Our dedication to craftsmanship, customer education, and sustainable practices has established us as a respected name in Santa Fe's rug industry.
Services
Rug Cleaning
Rug Repair
Rug Appraisal
Rug Pads
Free Pickup/Drop-off
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of expertise in handmade rug selection and care
- Our team personally selects rugs during annual international buying trips
- We use biodegradable cleaning products for eco-conscious rug maintenance
- Free pickup/drop-off available within Santa Fe city limits
- Professional appraisals conducted with three expert consultations
What people say
Knowledgeable and relaxed
Fair prices
Patient and expertise
Grows more beautiful
Beautiful shop
Services
Rug Cleaning
Our hand washing process uses biodegradable soap and water for all rug types. We offer moth proofing and de-bleeding treatments with pricing starting at $3.60 per square foot. Professional cleaning extends rug longevity while maintaining fiber integrity.
Rug Repair
Expert technicians handle all handmade rug repairs using matching materials and traditional knotting techniques. Bring your rug for a personalized estimate. We preserve original color and texture while maintaining structural integrity through specialized restoration methods.
Rug Appraisal
Professional appraisal service consults three experts and reference literature to determine rug value. $75 per rug assessment includes origin verification, material analysis, and market valuation for insurance or sale purposes.
Rug Pads
We offer three premium pad options: natural wool, rubber, and hybrid grip pads. Pads prevent slippage, protect floors, and extend rug life. Pricing starts at $2.60 per square foot with options for all surface types.
Free Pickup/Drop-off
Complimentary service for large rugs within Santa Fe city limits. Professional handling ensures safe transport. Outside city limits may incur additional charges based on distance and accessibility requirements.
People
Ercan Nalkiran
Owner
Macedonian Turk heritage with 20+ years in handmade rug trade. Personally selects rugs annually from global artisans. Emphasizes ethical sourcing and customer education through personalized consultations.
Charmaine
Co-owner
Provides expert guidance in rug selection with emphasis on color coordination and space design. Shares ownership role in maintaining quality standards and customer service excellence.
Questions
What rug services do you offer?
We provide cleaning, repair, appraisal, and rug pad selection services alongside our handmade rug sales.
How are rug cleaning prices calculated?
Pricing starts at $3.60 per square foot for standard cleaning, with specialty treatments priced accordingly.
Can you repair antique rugs?
Yes, we handle all handmade rug repairs using traditional techniques and matching materials.
Do you deliver rugs outside Santa Fe?
We offer packaged delivery for purchased rugs and free local pickup within city limits.
What payment methods are accepted?
We accept cash and major credit cards for all products and services.
Are rug appraisals included with purchases?
Appraisals are a separate $75 service for valuation documentation needs.
Reviews (2)
Ranee Onstott
Apr 14, 2018
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Great place! Ercan is very professional, friendly, and helpful. He is fair and conscientious. I'm very excited about my new rug and I highly recommend.
Jenny Jones
Jan 29, 2014
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Ercan and the team at the Rugman of Santa Fe are consummate professionals who really understand the rug business and provide stellar customer service.
