Business Details
20 Years
experience
Your Trusted Pool Service Experts in Las Vegas & Henderson
PoolStar has been delivering premium pool and spa services in Las Vegas and Henderson since 2006. As a family-owned, licensed, and insured company, we combine over 15 years of local expertise with certified professionals holding National Swimming Pool Foundation certifications. Our team of trained technicians utilizes professional-grade equipment to provide weekly maintenance, acid washes, filter cleaning, and emergency repairs.We serve communities including Green Valley, Summerlin, and Anthem, maintaining a 97% customer satisfaction rate through consistent service standards like uniformed staff, proprietary cleaning methods, and transparent communication. Backed by hundreds of five-star reviews, we guarantee price-matched service for new customers in our coverage areas.
Services
Pool Cleaning
Acid Wash
Filter Cleaning
Green to Clean
Pool Repair
Tile Cleaning
Equipment Maintenance
Drain & Refill
Chlorine Wash
Bead Blasting
Details
- Year established: 2006
Highlights and features
- Certified Pool Operators with NSPF credentials ensure industry-standard service
- Price-match guarantee for first-month pool maintenance services
- Family-owned business with 15+ years serving Henderson neighborhoods
- Proprietary cleaning methods using battery-operated vacuums minimize equipment wear
- 97% customer satisfaction rate from 168+ verified online reviews
Associations and certifications
- National Swimming Pool Foundation
What people say
Great service
Professional technicians
Reliable scheduling
Excellent communication
Crystal-clear pools
Services
Pool Cleaning
Our weekly pool cleaning service includes vacuuming, brushing tile walls, chemical balancing, and basket emptying. Technicians use portable battery-operated vacuums to minimize equipment wear while maintaining 48-week service schedules with advance notice for seasonal breaks. Certified Pool Operators ensure proper chemical levels and equipment functionality.
Acid Wash
This three-stage process removes mineral stains and waterline deposits through controlled acid application. We pump out water, perform the wash, then refill and rebalance chemicals. Recommended for older plaster surfaces showing corrosion damage while advising against unnecessary treatments for structurally compromised pool finishes.
Filter Cleaning
Comprehensive filter tank disassembly, cleaning, and reassembly performed twice annually. Our technicians ensure proper gauge function and warning label visibility while maintaining pressure systems. This service extends equipment lifespan and improves water circulation efficiency for residential pools.
Green to Clean
Specialized treatment for algae-infested pools includes complete drainage, surface scrubbing, and chemical remediation. We restore water clarity through multi-step balancing processes while identifying underlying maintenance issues that caused the algae bloom in residential swimming pools.
Pool Repair
Emergency and scheduled repairs for pool equipment performed in partnership with licensed contractors. Services include pump diagnostics, autofill system repairs, and plumbing fixes using industry-standard parts. Our technicians identify issues during routine maintenance to prevent major system failures.
People
Kevin Johnson
Owner
With over 20 years in pool maintenance, Kevin established PoolStar in 2006. He oversees operations and customer service, ensuring NSPF certification standards across all technicians while maintaining family-owned business values.
Ron DeMarco
Senior Technician
Certified Pool Operator with 10+ years experience serving Henderson neighborhoods. Specializes in chemical balancing and preventive maintenance while maintaining consistent service schedules for long-term residential clients.
Devin Johnson
Lead Technician
Seven-year veteran technician recognized for exceptional customer education. Explains pool systems to new owners and implements PoolRX mineral technology solutions during routine maintenance visits across Las Vegas.
Casey Gilpin
Service Technician
Certified technician with five years serving Summerlin and Southern Highlands areas. Performs weekly cleanings and acid washes while maintaining 30-40 word service summaries for client transparency.
Manuel Ortega
Maintenance Specialist
2021-certified technician handling Green Valley and Anthem service routes. Implements bead blasting techniques for tile line deposits while following standardized service checklists for quality assurance.
Questions
What areas do you service?
We service Las Vegas, Henderson, and surrounding communities including Summerlin, Anthem, and Southern Highlands. Check our website for full service area details.
Are your technicians certified?
All technicians hold Certified Pool Operator credentials from the National Swimming Pool Foundation with annual recertification requirements.
Do you offer price matching?
Yes, we guarantee price-matched service for first-month customers in Las Vegas and Henderson areas with qualifying competitor estimates.
What's included in weekly service?
Weekly visits include vacuuming, brushing, chemical balancing, basket emptying, and equipment checks using our proprietary cleaning systems.
How often are filter cleanings needed?
We recommend filter tank cleaning twice annually, typically in March and September, with unlimited cleanings during each six-month billing period.
Can you repair pool equipment?
We partner with licensed contractors for equipment repairs while handling diagnostics and basic maintenance during regular service visits.
Videos
Reviews (1)
Mitch Mills
May 22, 2015
Report
I cannot say enough good things about PoolStar. The weekly service is outstanding and Kevin has gone out of his way on several occasions (even on holiday weekends) to make sure we are 100% happy. Even when I have dumb, simple fix issues. He is the very best. I unequivocally recommend.
