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Business Details
39 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services
Custom Floor Care has been delivering professional cleaning solutions since 1987, establishing itself as a trusted name in residential and commercial floor care. Our family-owned business combines decades of experience with advanced techniques, including van-mounted hot water extraction and eco-friendly products, to ensure superior results. All technicians are certified and uniformed, with specialized expertise in carpet cleaning, upholstery restoration, and air duct sanitation. We prioritize customer satisfaction through free estimates, quick-dry services, and a commitment to using biodegradable cleaning agents. Our team is licensed, bonded, and insured, with additional certification in mold remediation for comprehensive service reliability.

By implementing green technology and fuel-efficient vehicles, we minimize environmental impact while maintaining industry-leading standards. With four service locations across Nevada and California, we provide prompt, localized care tailored to client needs. Our dedication to community is reflected in charitable contributions and partnerships with local organizations. Every project begins with a thorough pre-inspection and concludes with client education to maintain long-term flooring health. This combination of technical proficiency, ethical practices, and personalized service has earned us multiple regional awards and consistent five-star reviews.
Services
Carpet Cleaning Upholstery Cleaning Air Duct Cleaning Tile & Grout Care Carpet Repairs Granite Sealing Pet Stain Removal
Details
  • Year established: 1987
Highlights and features
  • Family-owned since 1987 with proven industry expertise
  • Certified technicians using van-mounted hot water extraction
  • Eco-friendly cleaning products and bio-diesel fuel trucks
  • 24/7 emergency service with same-day/next-day availability
  • Free estimates and demonstrations with satisfaction guarantee
Associations and certifications
  • NADCA
What people say
Outstanding results Carpets look amazing Charitable donations Expert stain removal Eco-friendly methods
Services
Carpet Cleaning
Our truck-mounted hot water extraction method cleans carpets at 180-190F for deep soil removal while preventing over-wetting. Technicians perform pre-inspections, furniture moving, and pH balancing to ensure 100% satisfaction. Quick-dry formula allows use within 2-4 hours.
Upholstery Cleaning
Certified technicians test fabric colorfastness before using specialized tools and conditioners for deep cleaning. Services cover residential furniture and automotive upholstery with Scotchgard protection options. Pre-vacuuming and targeted stain removal ensure fabric longevity.
Air Duct Cleaning
NADCA-compliant cleaning removes contaminants from heating/cooling systems using industrial equipment. Includes furnace, cold air returns, and deodorization. Recommended every 5 years to improve air quality and system efficiency by reducing energy waste up to 40%.
Tile & Grout Care
Steam cleaning and sealing services for ceramic, porcelain, and natural stone surfaces. Removes bacteria buildup while preserving material integrity. Includes granite/marble countertop sealing and specialized treatments for terracotta or quarry tiles.
Carpet Repairs
Power stretching eliminates buckles while re-seaming fixes holes or damaged seams. Technicians use surgical inserts and industrial tools to restore carpets to original tightness. Includes post-repair Scotchgard application for long-term protection.
People
John
Owner
John leads Custom Floor Care with 35+ years of hands-on experience in eco-friendly cleaning methods. He personally oversees quality control and community partnerships, ensuring service excellence since taking ownership in 1987.
Questions
What areas do you service?
We serve Reno/Sparks, Carson City, Minden/Gardnerville, and Lake Tahoe regions with prompt, localized service.
Do you offer eco-friendly cleaning options?
Yes, we use biodegradable products and bio-diesel fuel trucks while maintaining industry-leading cleaning effectiveness.
Are technicians certified?
All technicians are certified, uniformed professionals with specialized training in carpet, upholstery, and HVAC systems.
How often should carpets be cleaned?
We recommend professional cleaning every 12-18 months, or more frequently for high-traffic areas or pet owners.
Do you handle emergency stains?
Yes, we offer 24/7 emergency service for urgent stain removal and water damage situations.
Can you repair damaged carpets?
We provide re-stretching, seam repair, and surgical inserts to fix buckles, tears, and worn seams.