Business Details
Emergency
services
Professional Carpet & Restoration Services in Durango, CO
Ultra Steam has established itself as a leader in professional cleaning and restoration services, combining advanced techniques with environmentally conscious practices. Our team of IICRC Certified Technicians brings decades of combined experience to every project, prioritizing customer satisfaction through meticulous attention to detail and transparent communication. We specialize in carpet cleaning, water damage restoration, mold remediation, and biohazard cleanup, utilizing state-of-the-art equipment and green cleaning solutions that meet industry standards.Our commitment to excellence is reflected in our partnerships with major carpet manufacturers and our track record of resolving complex cleaning challenges. With a focus on education and customer empowerment, we provide resources to help clients maintain healthy living spaces. Our dedication to community service and environmental stewardship further distinguishes us in the industry, ensuring clients receive both technical expertise and ethical service delivery.
Services
Carpet Cleaning
Water Damage Restoration
Mold Remediation
BioHazard Cleanup
Crime Scene Cleanup
Highlights and features
- Our IICRC-certified technicians have over 50 years combined experience in restoration.
- We use environmentally friendly cleaning products with no harmful chemicals.
- We provide upfront, no-surprise pricing with free carpet audits.
- Our rotary jet extraction technology deep-cleans carpets more effectively.
- We offer 24/7 emergency response for water damage and biohazard situations.
Associations and certifications
- IICRC
- CleanTrust
What people say
Exceptional service
Highly recommend
Professional and caring
Spotless results
Prompt response
Services
Carpet Cleaning
Our rotary jet extraction technology removes deep-seated dirt and allergens while preserving carpet fibers. Certified technicians use eco-friendly solutions that meet manufacturer standards. We offer spot warranties ranging from 30 days to one year for added protection.
Water Damage Restoration
24/7 emergency response with industrial drying equipment and moisture detection tools. Our IICRC-certified team prevents secondary damage through structural drying and microbial remediation. Services include content restoration and insurance coordination.
Mold Remediation
IICRC-certified specialists perform comprehensive mold inspections and remediation. We use HEPA filtration containment systems and antimicrobial treatments to eliminate spores. Third-party testing verifies complete mold removal for client safety.
BioHazard Cleanup
Professional removal of rodent, bat, and bird waste with OSHA-compliant PPE. Our team decontaminates affected areas using EPA-registered disinfectants. Services include safe disposal of contaminated materials and odor elimination.
Crime Scene Cleanup
Discreet bio-recovery services for unattended deaths and trauma scenes. Certified technicians follow strict protocols for bloodborne pathogen removal. We handle containment, decontamination, and proper waste disposal with compassionate service.
People
Justin Thomas
Founder
Justin established Ultra Steam with a vision for combining technical excellence with environmental responsibility. He oversees strategic operations and maintains industry certification standards.
Nicole Ashton
Co-Founder
Nicole manages client relations and service quality assurance. Her focus on customer education has enhanced the company's community outreach programs.
Richard Carpenter
Master Fire Restorer
With over 20 years in fire restoration, Richard leads complex remediation projects. His expertise in smoke odor removal and structural drying ensures comprehensive solutions.
Dustin Theobold
Certified Specialist
Dustin provides hands-on service delivery with IICRC-certified expertise. His attention to detail and client communication skills have earned multiple service awards.
Mark Hill
Architect
Mark specializes in structural assessment for restoration projects. His technical knowledge ensures solutions that balance aesthetics with functional recovery.
Questions
What areas do you service?
We serve Durango, Bayfield, Hesperus, and surrounding areas in Southwest Colorado.
Are your technicians certified?
All our technicians hold IICRC certifications in relevant specialties like water damage and mold remediation.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage, biohazard, and trauma cleanup situations.
What payment methods do you accept?
We accept major credit cards and can arrange payment plans for out-of-pocket insurance expenses.
How do you handle insurance claims?
We work directly with insurance companies, providing documentation and handling billing for covered services.
Do you use eco-friendly products?
Yes, our cleaning solutions are green-certified with no VOCs or harsh chemicals.
Reviews (1)
Pamela Harper
May 25, 2018
Report
Troy showed up at our rental house today to do a deep carpet cleaning. He used a gadget to determine sq foot of carpet he would be treating in 2.
