Business Details
50+ Years
experience
Your Trusted Carpet Cleaning Experts in Sonoma
Imperial Services has been the premier carpet, area rug, tile, and upholstery cleaning provider in Sonoma Valley since 1975. Founded by Gene and Carolyn Marcinkowski, the business transitioned to family ownership in 2005 when Amy and Andy Smith took over operations. With over 45 years of combined industry experience, including leadership roles in the CFI trade association, the Smiths have maintained the company's commitment to quality while expanding its capabilities. Our team of certified technicians utilizes advanced equipment and proven methodologies to deliver exceptional results for residential and commercial clients. We prioritize personalized service, community involvement, and sustainable practices that protect both client health and environmental well-being.Our expertise in removing embedded soils extends the life of carpets and furnishings while maintaining indoor air quality. As third-generation Sonoma residents, we take pride in supporting local schools and businesses through our daily operations. Customer satisfaction remains our top priority, evidenced by our consistent recognition as Sonoma's Best Carpet Cleaner from 2017-2020. We maintain transparency through detailed cleaning processes and educational resources for ongoing maintenance. Our facility at the former Nicholas Turkey building serves as both operational hub and community landmark for drop-off services.
Services
Residential Carpet Cleaning
Area Rug Cleaning
Tile Floor Cleaning
Upholstery Cleaning
Vehicle Interior Detailing
Details
- Year established: 1975
Highlights and features
- Owner/operators with third-generation Sonoma roots
- Recognized as Best Carpet Cleaner in Sonoma for four consecutive years
- Certified technicians using industry-leading equipment
- Specialized seven-step area rug cleaning process
- Community-focused business supporting local organizations
What people say
Excellent service
Top notch service
Highly recommend
Professional and friendly
Best carpet cleaner
Services
Residential Carpet Cleaning
Professional deep cleaning for residential carpets using truck-mounted systems that remove embedded soils and allergens. Our certified technicians follow manufacturer recommendations for maintenance schedules to preserve warranties and extend carpet lifespan. The process includes soil removal, fiber protection, and air quality improvement through HEPA filtration.
Area Rug Cleaning
Seven-step cleaning process for area rugs including dusting, preconditioning, extraction, and protective treatments. We handle delicate fibers and antique pieces with specialized care while maintaining color integrity. Services include deodorizing, ScotchGard application, and proper drying techniques to prevent shrinkage or warping.
Tile Floor Cleaning
Man-made tile and grout cleaning using high-heat extraction to remove years of built-up soil. Our truck-mounted equipment reaches deep into porous surfaces while preserving tile finishes. The service includes grout line cleaning and protective sealant application to maintain appearance and prevent future staining.
Upholstery Cleaning
Professional cleaning for residential and commercial upholstery using gentle yet effective extraction methods. We follow manufacturer guidelines for fabric care while removing allergens and soils that vacuuming cannot address. The process includes fiber protection and maintenance recommendations to preserve appearance and extend furniture lifespan.
Vehicle Interior Detailing
Deep extraction cleaning for vehicle carpets and upholstery beyond standard detailing services. Our process removes embedded soils and odors from automotive interiors including cars, RVs, and boats. We use specialized equipment to reach difficult areas while protecting vehicle finishes and materials.
People
Andy Smith
Co-Owner/Operator
Co-owner with over 25 years in the carpet care industry. Former Northern California Director for CFI trade association from 2017-2019. Leads daily operations while maintaining hands-on service approach.
Amy Smith
Co-Owner/Operator
Co-owner with extensive experience in fabric care since 1993. Manages business operations while ensuring quality control across all service offerings. Third-generation Sonoma resident committed to community service.
Questions
What areas do you service?
We primarily serve Sonoma Valley, including residential and commercial properties within the valley region.
Are your cleaning methods safe during the pandemic?
Yes, we follow health guidelines with mask use, gloves, social distancing, and equipment sanitization while maintaining service quality.
How often should carpets be professionally cleaned?
Manufacturers recommend every 6-18 months depending on traffic, with entry mats and HEPA filters extending cleanliness between cleanings.
Do you offer area rug pickup/drop-off?
Yes, we accept area rugs, upholstery, and vehicle interiors for drop-off cleaning on Wednesdays 9am-4pm at our Riverside Drive location.
What makes your service different?
Third-generation family ownership, CFI-certified technicians, specialized rug process, and community-focused approach set us apart from competitors.
Can you handle emergency spot cleaning?
We provide guidance for immediate spot treatment and offer professional restoration services for persistent stains or damage.
