Business Details
24 Years
experience
Emergency
services
Emergency Damage Restoration Services in Honolulu, HI
MD Restoration has been serving Hawaii since 2002, evolving from a residential cleaning company into a comprehensive disaster recovery firm. With over 85 team members and 60 company vehicles, we specialize in 24/7 emergency water extraction, mold remediation, fire damage restoration, asbestos abatement, and general contracting. Our IICRC-certified technicians and licensed professionals prioritize rapid response, technical expertise, and customer-centric service. We maintain a customer-first culture rooted in treating every client as family, ensuring stress-free solutions for residential and commercial properties. Our team includes ACAC-certified environmental specialists and utilizes industry-leading equipment for water damage mitigation and carpet cleaning.As a locally owned and operated business, we combine deep community knowledge with nationwide standards of excellence. Our commitment to continuous education and adherence to safety protocols ensures reliable, transparent service. We partner with insurance providers using Xactimate software for efficient claims processing and offer comprehensive documentation for all projects. For over two decades, MD Restoration has built trust through integrity, technical proficiency, and a dedication to restoring properties and peace of mind.
Services
Emergency Water Extraction
Mold Remediation
Fire Damage Restoration
Carpet Cleaning
General Contracting
Details
- Year established: 2002
Highlights and features
- 23 years of Hawaii-specific disaster recovery experience
- 24/7 emergency response with live operator availability
- ACAC-certified mold remediation specialists on staff
- Full-service general contractor for complete restoration
- Detailed documentation for insurance claims and reporting
Associations and certifications
- IICRC Certified Firm
What people say
24/7 emergency availability
Detailed reporting
Professional staff
Rapid response times
Insurance expertise
Services
Emergency Water Extraction
Our 24/7 water extraction service responds to flooding and leaks within 30 minutes across Oahu. Certified technicians use truck-mounted equipment to remove standing water and prevent structural damage. We provide complete mitigation including drying, dehumidification, and documentation for insurance claims.
Mold Remediation
ACAC-certified specialists handle mold inspection, containment, and removal following strict safety protocols. We identify moisture sources, perform air quality testing, and restore affected areas while maintaining containment zones. Services include post-remediation verification for residential and commercial properties.
Fire Damage Restoration
We offer emergency board-ups, smoke odor removal, and structural repairs for fire-damaged properties. Our process includes content pack-out, soot cleaning, and reconstruction using Xactimate software for insurance coordination. Thermal imaging detects hidden heat sources during initial assessment.
General Contracting
As a licensed Hawaii general contractor, we handle complete rebuilds from foundation repairs to interior finishes. Services include drywall installation, flooring replacement, and kitchen/bathroom remodeling. We coordinate with insurance adjusters for seamless claim processing and project completion.
Carpet Cleaning
IICRC-certified technicians perform hot-water extraction and encapsulation cleaning for residential and commercial carpets. We use truck-mounted systems for deep cleaning and portable units for high-rise access. Maintenance programs include annual deep cleaning and spot treatment services.
People
Mark Harris
Owner
Mark Harris co-founded MD Restoration in 2002 with his wife Arlene. With over two decades of experience in disaster recovery, he leads operations and strategic growth while maintaining hands-on involvement in major projects.
Arlene Harris
Owner
Arlene Harris co-owns MD Restoration with her husband Mark. She manages administrative operations and client relations, ensuring the company maintains its customer-first culture established at founding.
Questions
What emergency services are available 24/7?
We provide 24-hour water extraction, mold remediation, fire damage cleanup, and asbestos abatement services across Oahu with live operator support.
How does insurance coordination work?
Our team documents all work with photos and reports, using Xactimate software for insurance adjuster compatibility and faster claim approvals.
What areas do you service?
We respond to emergencies island-wide on Oahu, including Honolulu, Waikiki, and surrounding communities within 30 minutes.
Are your technicians certified?
Our staff includes IICRC-certified technicians and ACAC-certified mold specialists with ongoing training in disaster recovery protocols.
What payment methods are accepted?
We accept major credit cards and work directly with insurance providers for claim-covered services.
Do you offer commercial services?
Yes, we serve residential and commercial clients including property management companies and insurance providers.
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Reviews (2)
Lauren Clark
Apr 08, 2016
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I called them to clean our carpets. They had an opening right away. They were polite, quick and efficient. Highly recommend!
Chris JoAnn Agena
Oct 31, 2014
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With water, you can't fool around. I called (they answered) and a tech was on site fast. When he arrived, he didn't fool around. Because they know what they're doing, MD Restoration saved us thousands of dollars. As a real estate investor, I only want the best working on my properties. Wouldn't you? Call MD Restoration.
