Business Details
15 Years
experience
Emergency
services
Your Trusted Partner for Facilities Maintenance & Cleaning Services
Since 2011, UmbrellaOne has built its reputation on earning the trust of retail and restaurant facility managers responsible for multi-unit portfolios. Our nationwide network of local service partners delivers consistent performance through core KPIs like on-site ETAs, proactive communication, and timely invoicing. We prioritize direct access to our team 24/7/365, supported by CMMS software integration without replacing human interaction. Our approach focuses on understanding client challenges and culture upfront, avoiding rapid growth in favor of long-term relationships.With over a decade of experience partnering with industry leaders, we combine leadership expertise, client collaboration, and local service execution to simplify store maintenance needs. Our team development emphasizes accountability and alignment with client goals, ensuring reliability and trustworthiness across all service levels.
Services
Facilities Services
Interior Maintenance
Exterior Maintenance
Commercial Cleaning
Details
- Year established: 2011
Highlights and features
- We offer over a decade of experience in retail and restaurant facility maintenance.
- Our team provides 24/7/365 direct communication and emergency response capabilities.
- We maintain a nationwide network of vetted local service partners for consistent execution.
- Our process prioritizes client-specific learning to avoid one-size-fits-all solutions.
- We guarantee timely project completion and transparent invoicing practices.
Services
Facilities Services
UmbrellaOne provides comprehensive facilities maintenance for multi-unit retail and restaurant brands. Our nationwide network ensures consistent execution of work orders, supported by real-time communication and performance tracking. Clients benefit from reduced operational burdens through our focus on reliability, timely completion, and transparent reporting.
Commercial Cleaning
Our commercial cleaning solutions address both interior and exterior maintenance needs for retail and restaurant locations. With a network of trusted local partners, we maintain brand standards through scheduled cleanings and emergency response services. Performance metrics ensure consistent quality across all service locations.
Emergency Maintenance
UmbrellaOne offers 24/7/365 emergency maintenance services for critical facility issues. Our rapid response system leverages CMMS integration and direct team access to resolve urgent problems. Nationwide coverage ensures timely assistance for water damage, fire safety issues, and other emergencies.
People
Mark Rashkow
Founder & Industry Thought Leader
With over 15 years in facilities management, Mark Rashkow emphasizes people-centric solutions. He leads UmbrellaOne's strategic focus on authentic client relationships and operational excellence through published insights and hands-on leadership.
Questions
What industries do you specialize in?
We focus exclusively on retail and restaurant facility maintenance, serving brands that require consistent multi-location service execution.
How do you handle emergency service requests?
Our 24/7/365 support system provides immediate response with real-time updates and prioritized resolution for critical maintenance issues.
Can you integrate with existing CMMS platforms?
Yes, we seamlessly integrate with all major CMMS systems while maintaining direct human communication channels for better issue resolution.
What service areas do you cover?
We operate nationwide through a network of pre-vetted local service partners aligned with our quality standards and client goals.
How do you ensure service consistency across locations?
Through rigorous partner vetting, performance KPI tracking, and standardized operating procedures tailored to each client's brand requirements.
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