Andrew is our sales and marketing manager. He comes to us from his time in Old Dominion University Athletics. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. He alsohas the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician. Andrew in his free time loves spending time with his wife Kasei andtheir new daughter Natalie.

As experts in deodorization, SERVPRO of Norfolk West is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of Norfolk West excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System's five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.

If you are dealing with fire damage from wildfires, the experienced team at SERVPRO of Norfolk West is ready to respond. Since we are locally owned and operated, we are prepared for damage from wildfires, and are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. Our teams are prepared with strategically located equipment in case of fire emergency in our area.

Life happens and usually gets in the way of everyday activity sometimes. Kids spill drink and food, pets have accidents and homes get dirty. SERVPRO of Norfolk West have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family. You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

SERVPRO of Norfolk West Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

SERVPRO® of Norfolk West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home and business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area. Independently owned and operated by Jim Toups. SERVPRO® of Norfolk West has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local government agencies and commercial property management teams.

When Hurricane Matthew hit Portsmouth, SERVPRO of Norfolk West helped our local residents and businesses with their water damaged properties. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your Commercial/Residential property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible.

Servpro Norfolk/ Portsmouth are awesome at what they do! Responsive at any given time 24/7, superb customer service and efficient work, they are a great team and company. Highly recommend!

Although I have not worked with Jeremy directly on their services. I did have co-workers and friends use them and heard nothing but great things about Jeremy's teams and work they completed. I have worked with his team in other capacities and they are a top notch group. I would recommend them to anyone that would need deep cleans, damage repairs etc.

I have the opportunity to work with the Norfolk/ Portsmouth team on a consistent basis and they are nothing but the best. They provide excellent customer service, partnership opportunities and timely information sharing. Highly recommend!

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