Business Details
29 Years
experience
Custom Home Builders in Medway, MA
Established in 1997, Masters Touch has built an unparalleled reputation for excellence in custom home design and construction. Founded by Doug Masters, whose industry experience dates back to 1983, we offer a full-service, turnkey solution prioritizing client satisfaction and quality. Our collaborative approach ensures every project reflects the client's vision, combining skilled craftsmanship with seamless project management. With decades of experience, we guide clients through every phasefrom land selection and permits to final constructionminimizing stress and maximizing results.Our team of designers, craftsmen, and project managers works cohesively to deliver timeless, high-quality homes and renovations. We pride ourselves on transparency, loyalty, and innovation, ensuring every client's goals become our own. Serving Massachusetts, we remain committed to exceeding expectations through integrity-driven service and award-winning expertise.
Services
Custom Homes
Design Build
Home Additions
Kitchen Remodeling
Bathroom Renovations
Whole Home Redesign
In-Law Suites
Interior Design
Project Management
Land Planning
Details
- Year established: 1997
Highlights and features
- Award-winning custom home design and construction since 1997
- Full-service design-build process with fixed pricing and schedules
- Decades of experience in luxury renovations and new home construction
- Collaborative approach ensuring client vision drives every project
- Transparent pricing and project management minimizing client stress
What people say
Professional and thorough
Thrilled with the home
Pleased with quality work
Excellent project management
Seamless experience
Services
Custom Homes
We design and build luxury custom homes tailored to client preferences. From land selection to final finishes, our process includes architectural planning, budgeting, and construction management. Our team ensures energy-efficient designs and timeless aesthetics while maintaining fixed pricing and schedules.
Design Build
Our integrated design-build approach eliminates coordination challenges by managing architects, permits, and construction under one team. This streamlined process ensures cost accuracy, faster timelines, and cohesive execution for kitchen/bathroom renovations and whole-home transformations.
Home Additions
We create architecturally cohesive additions that enhance functionality without disrupting existing structures. Services include in-law suites, home offices, and room expansions, with careful attention to minimizing construction impacts on daily living.
Kitchen Remodeling
Award-winning kitchen renovations focus on maximizing functionality and aesthetic appeal. Our designers collaborate with clients on layout optimization, material selection, and smart storage solutions while maintaining strict budget adherence.
Bathroom Renovations
We transform bathrooms into spa-like spaces through customized layouts, premium fixtures, and water-efficient designs. Projects include accessibility modifications, tile work, and integrated lighting solutions for both aesthetics and practicality.
People
Doug Masters
Founder
With over 40 years in the industry, Doug Masters established the company in 1997. His vision combines craftsmanship and client collaboration, ensuring every project reflects personalized service and technical expertise.
Questions
What areas do you serve?
We provide custom home and renovation services throughout Massachusetts, including Medway, Hopkinton, Westwood, and surrounding communities.
What services do you offer?
Our services include custom home construction, kitchen/bathroom renovations, whole-home remodeling, design-build solutions, and architectural additions.
How long have you been in business?
Masters Touch Design Build has served clients since 1997, with founder Doug Masters bringing over 40 years of industry experience.
Do you handle permits and planning?
Yes, we manage all aspects including land assessments, zoning permits, and construction timelines as part of our full-service process.
What makes you different from other builders?
Our integrated design-build approach, fixed pricing, and client-focused collaboration ensure transparent communication and stress-free project execution from start to finish.
Reviews (5)
Renee Ericson
Aug 18, 2020
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What a wonderful experience! From design to implementation, Masters Touch was professional, communicative, accommodating and so easy to work with. It was an enjoyable process and we couldn't be more thrilled with the outcome. They took our dated and overly-loved kitchen and transformed it into an efficient and aesthetically pleasing space that feels like it's been here the whole time, since it was so seamlessly done.
They were on schedule and there were no hidden "surprises" along the way. I truly appreciated the transparency. Fantastic staff, organization, and wonderful craftsmanship. We would use them again for future projects without hesitation.
They were on schedule and there were no hidden "surprises" along the way. I truly appreciated the transparency. Fantastic staff, organization, and wonderful craftsmanship. We would use them again for future projects without hesitation.
Marissa Pochebit Helal
Aug 31, 2019
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Thank you Masters Touch for the kitchen of our dreams! I cant say enough about the hard work and care that was put into transforming our crowded living space into the most beautiful family home for us! From the beginning with Doug Masters and Alex(the designer of this masterpiece) I knew we were in good hands!
Masters Touch has the reputation for being on time and clean, and with my OCD(mostly for my husbands sake) I knew we were in good hands!
Special shot out to Steve Anderson(foreman) who was there at all times. He works SO hard, you can tell he actually cares about the work, making sure everything is absolutely perfect! From the tearing down of the walls, until literally the last screw went into the cabinets. Thank you to Mick Clark who was totally amazing! Can not say enough about his hard work and excellence! Thank you, Thank you 100X over!
Masters Touch has the reputation for being on time and clean, and with my OCD(mostly for my husbands sake) I knew we were in good hands!
Special shot out to Steve Anderson(foreman) who was there at all times. He works SO hard, you can tell he actually cares about the work, making sure everything is absolutely perfect! From the tearing down of the walls, until literally the last screw went into the cabinets. Thank you to Mick Clark who was totally amazing! Can not say enough about his hard work and excellence! Thank you, Thank you 100X over!
Nancy Carlezon Thum
May 21, 2019
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Master Touch did an amazing job bringing my kitchen up to date! The designer worked with me to get exactly what I wanted and the work was done meticulously. Every single person involved was respectful and professional. I have used Masters Touch for a small bathroom project and and an entire kitchen update, and I will use them again. You will not be disappointed. Fabulous!
Sheryl Chiles
Jan 04, 2018
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I rarely write online reviews but feel compelled to share our experience with a bathroom remodel that was done almost 3 years ago. We hired Masters Touch to remodel our upstairs bathroom. It is small room with tub, toilet and small vanity. The project took almost 3 months! There were weeks when no one came by for days. The subcontractors hired by Masters Touch were terrible (electrician tile work and painters).
Less than one year after the project was completed the paint on the ceiling began to peel and recently the paint is peeling off the room walls. Very disappointed with this project and would not hire Masters Touch again.
Less than one year after the project was completed the paint on the ceiling began to peel and recently the paint is peeling off the room walls. Very disappointed with this project and would not hire Masters Touch again.
Rochelle Stallings
Dec 04, 2013
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This company is willing to invest in their craft and their people to be the best option for their clients fulfillment. I highly recommend serious consideration of their talents!
