Business Details
32 Years
experience
Expert Kitchen & Bath Remodeling in Wilbraham, MA
Founded in 1994 by Bob and Michael Gasteyer, our company has grown into a trusted leader in kitchen and bath design and remodeling. Our 5,000-square-foot showroom in Wilbraham, Massachusetts, offers hands-on experiences with cutting-edge products, allowing customers to visualize full kitchens and baths in realistic settings. We prioritize personal service, creative design, and competitive pricing, ensuring every project meets the highest standards of quality and customer satisfaction. Our team of experienced professionals, including certified designers and skilled craftsmen, brings decades of combined expertise to every residential and commercial project. We specialize in delivering tailored solutions for kitchens, bathrooms, custom cabinetry, and countertops, serving homeowners and commercial builders across Pioneer Valley.Our commitment to transparency, timely execution, and budget adherence has earned us a reputation for reliability and excellence. We pride ourselves on using advanced technology, such as our CNC custom cut cabinet factory, to meet tight deadlines without compromising quality. Our showroom hours are Tuesday through Friday from 10 AM to 5 PM and Saturday from 9 AM to 1 PM, with evening appointments available. With over 20 years of experience, we remain dedicated to innovation, customer-centric service, and maintaining our position as a premier choice for design and remodeling projects.
Services
Kitchen Remodeling
Bath Design
Custom Cabinetry
Countertop Installation
Commercial Millwork
Closet Organization
Granite Fabrication
Quartz Countertops
Full Renovations
Showroom Consultations
Details
- Year established: 1994
Highlights and features
- We have over 20 years of experience in kitchen and bath remodeling.
- Our team includes certified designers and skilled craftsmen.
- We offer a 5,000-square-foot showroom with hands-on product displays.
- We use advanced CNC technology for precise, timely projects.
- We provide personalized service with competitive pricing.
Services
Kitchen Remodeling
We specialize in full kitchen remodeling, combining creative design with functional layouts. Our team handles every detail from cabinetry and countertops to lighting and fixtures. With over 20 years of experience, we ensure seamless project execution tailored to your style and budget.
Bath Design
Our bath design services focus on maximizing space and aesthetics. We offer custom vanities, tile work, and fixture selection, ensuring each project reflects your personal taste. Our expertise in residential and commercial bathrooms guarantees efficient, high-quality results.
Custom Cabinetry
We provide stock, semi-custom, and fully custom cabinetry solutions. Our CNC manufacturing technology ensures precise cuts and timely delivery. From modern to traditional styles, our cabinets enhance functionality and elevate your home's value.
Countertop Installation
We install premium countertops including granite, quartz, and solid surface materials. Our selection features brands like Cambria and Corian, with expert fabrication to ensure perfect fit and durability for kitchens and baths.
Commercial Millwork
We deliver millwork solutions for commercial spaces including offices, universities, and healthcare facilities. Our capabilities include custom cabinetry, reception desks, and built-ins, completed on time and within budget using advanced production methods.
People
Bob Gasteyer
President
Bob Gasteyer co-founded Kitchen Encounters in 1994 and oversees strategic operations. With over 30 years in the industry, he ensures every project meets rigorous quality standards while maintaining a customer-first approach.
Michael Gasteyer
Treasurer
Michael Gasteyer co-founded the company and manages financial operations. His expertise in budgeting and project economics ensures clients receive cost-effective solutions without compromising craftsmanship or design integrity.
Scott Pemberton
Designer
Scott Pemberton brings creative vision to client projects, specializing in space optimization and material selection. With 15+ years in design, he helps homeowners and businesses achieve functional, aesthetically pleasing environments.
Hilda Gasteyer
Office Manager
Hilda Gasteyer coordinates daily operations and client communications. Her organizational skills ensure smooth project scheduling and timely follow-ups, contributing to the company's reputation for reliable, personalized service.
Marc Rogers
Production Manager
Marc Rogers oversees manufacturing and installation processes. His leadership in utilizing CNC technology ensures precision and efficiency, delivering high-quality cabinetry and countertops that meet exact project specifications.
Questions
What services does Kitchen Encounters offer?
We specialize in kitchen and bath remodeling, custom cabinetry, countertop installation, commercial millwork, and closet organization solutions.
Do you serve both residential and commercial clients?
Yes, we provide design and remodeling services for both homeowners and commercial builders across Pioneer Valley.
Can I see product samples in person?
Our 5,000-square-foot showroom features full kitchen and bath displays with hands-on product samples available for viewing.
What areas do you serve?
We primarily serve Pioneer Valley, Massachusetts, including Wilbraham and surrounding communities.
Are evening appointments available?
Yes, we offer evening appointments by request to accommodate our clients' schedules.
