Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing, Heating & Electrical Services in Buffalo
Roys Plumbing Heating Cooling & Electrical has served Buffalo homeowners since 1973 with expert plumbing, HVAC, and electrical services. Founded on principles of honesty and integrity, the family-owned business prioritizes customer satisfaction through licensed technicians and transparent service. With over five decades of local experience, the company addresses emergencies 24/7 while maintaining a commitment to community through initiatives like Roy's Cares. Their Five Star Values emphasize family-first ethics, collaborative teamwork, and continuous employee development.The business combines technical expertise with personalized care, treating every home as if it were their own. From routine maintenance to system upgrades, they deliver reliable solutions for residential comfort. Their reputation for quality workmanship and ethical practices has made them a trusted name in Western New York. The leadership team, including third-generation members, continues evolving service standards while honoring foundational values. Customers benefit from modern technology integration and proactive communication throughout service processes.
Services
Plumbing Repair
Furnace Installation
AC Maintenance
Drain Cleaning
Electrical Inspections
Water Heater Repair
Sump Pump Service
Boiler Maintenance
HVAC Installation
Sewer Line Repair
Details
- Year established: 1973
Highlights and features
- Family-owned with 50+ years of Buffalo area experience
- 24/7 emergency service with licensed technicians
- Transparent pricing with no hidden fees
- Community-focused through Roy's Cares initiatives
- Ongoing technician training for modern system expertise
What people say
Knowledgeable technicians
24/7 emergency availability
Clear explanations
Prompt service
Professional staff
Services
Plumbing Repair
Emergency and routine plumbing repairs address leaks, pipe issues, and system malfunctions. Technicians handle residential needs from faucet fixes to complete repiping projects. Services include diagnostic assessments and long-term solutions for water systems.
Furnace Installation
Professional furnace installation services upgrade home heating efficiency. Certified technicians recommend and install modern systems while ensuring proper venting and safety compliance. Includes replacement of outdated units with energy-efficient models.
AC Maintenance
Seasonal air conditioning maintenance optimizes system performance. Services include coil cleaning, refrigerant checks, and component inspections to prevent summer breakdowns while extending equipment lifespan.
Drain Cleaning
Advanced drain cleaning removes blockages using hydrojetting and rooter equipment. Technicians address clogs in sink, tub, and main sewer lines while preventing recurring drainage issues through comprehensive system evaluations.
Electrical Inspections
Full electrical system inspections identify safety hazards and code violations. Services cover panel assessments, wiring diagnostics, and upgrade recommendations to ensure safe, efficient home electrical systems.
People
Roy Dollendorf
Founder
Established the company in 1973 with core values of integrity and customer care. His legacy continues through family leadership and community-focused business practices.
Marsha Dollendorf
Master Plumber
Took leadership after Roy's passing in 1983, earning Master Plumbers license to maintain business continuity. Instilled professional standards that shape company operations today.
Mike Dollendorf
Second Generation Leader
Began working at age 17, developing technical and customer service skills that now guide third-generation family leadership in continuing the business legacy.
Questions
What services does Roy's offer?
We provide full plumbing, HVAC, electrical, and drain cleaning services including emergency repairs and system installations.
Are technicians available after hours?
Yes, our 24/7 emergency service responds to urgent plumbing, heating, and electrical issues at any time.
Do you service all Buffalo area homes?
We serve Buffalo and surrounding communities including Amherst, Cheektowaga, Tonawanda, and Hamburg.
Can I schedule maintenance online?
Yes, use our website for instant booking or contact us directly at 716-873-5000 for service scheduling.
Do you offer financing options?
Yes, we provide flexible financing plans for major system replacements and home improvement projects.
Videos
